[Follow-up] Number Calling System "prom call" Enhanced with Medical Billing Computer Integration for Dental Clinics

Sandensha Co., Ltd. (Location: Tsukaguchi-honmachi, Amagasaki City, Hyogo Prefecture; Representative: Nobuo Matsumoto) has implemented a functional enhancement for its number calling system "prom call," provided for clinics and dental offices, optimizing it for operation in dental clinics. This update enables integration with medical billing computers and calling by individual treatment chairs, achieving smoother patient guidance and more efficient in-clinic operations. Furthermore, it is offered as a subscription model with low initial costs, available in 1, 3, or 5-year plans, allowing for short-term implementation and operation. prom call is a number calling system that digitizes reception, number issuance, calling, and display guidance to streamline reception tasks and reduce patient waiting time stress. It can be easily operated from a tablet device, and the called number is instantly displayed on a monitor, with the option to link with voice announcements. ## ■ Main Functional Enhancements in This Update To optimize for operation in dental clinics, the following functions have been strengthened: **① Centralized Management through Medical Billing Computer Integration** By linking with the medical billing computer, information from reception to treatment is centrally managed, realizing efficient in-clinic operations and smooth patient guidance. **② Support for Calling by Individual Treatment Chairs** Since the destination can be specified for each treatment chair, patients can be smoothly guided to their respective chairs. **③ Subscription-based Introduction with Low Initial Costs** Offered as a subscription model with low initial costs, it supports trial introductions for short periods and small starts. **■ Development Background** Dental clinics are facing increasing challenges such as: ・Mix of scheduled and walk-in patients ・Shortage of reception staff ・Burden of guiding patients to treatment chairs ・Congestion in the waiting room To solve these issues, "prom call" was developed as a system that can smoothly manage operations from reception to calling. **■ Use Cases for "prom call" in Dental Clinics** ・Guiding patients to treatment chairs ・Calling patients for regular check-ups ・Calling patients for cleaning ・Calling patients waiting for payment **■ Benefits of Introducing "prom call" in Dental Clinics** ### ① Enables Smooth Guidance According to Purpose In dental clinics, patients with different purposes such as treatment, cleaning, and payment often wait at the same time, which tends to complicate guidance tasks. prom call allows for numbering by purpose.