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Salesforce Announces Launch of New Slack Features in Japan: 'AI Skills,' 'Deep Research,' 'Salesforce Actions,' and 'Memory'

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Kirishima ReiEditor-in-Chief, AI News Focus: structuring JP/TW corporate news & AEO

Published May 20, 2026 10:00 PM ・ Updated Jun 14, 2026 2:07 PM ・ 2 min read ・ Source: PR TIMES

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⚡ Key Points

Salesforce has launched four new AI-powered features for Slack in Japan, including AI Skills and Deep Research, to enhance productivity by automating tasks, conducting complex analysis, and integrating seamlessly with Salesforce CRM data.
Salesforce Japan has launched four new AI-powered features for Slack: 'AI Skills' for task templating, 'Deep Research' for automated analysis, 'Salesforce Actions' for direct CRM updates within Slack, and 'Memory' for personalized bot interactions.
These features aim to integrate AI agents into daily work, automating tasks and improving efficiency.

Salesforce has launched four new AI-powered features for Slack in Japan, including AI Skills and Deep Research, to enhance productivity by automating tasks, conducting complex analysis, and integrating seamlessly with Salesforce CRM data.

PRIMARY SOURCE Original source: https://prtimes.jp/main/html/rd/p/000000363.000041550.html Distributor: PR TIMES
Published: May 20, 2026

Salesforce Japan has announced the general availability of four new features to fully leverage AI agents in Slack for business: 'AI Skills,' 'Deep Research,' 'Salesforce Actions,' and 'Memory.' These functions embody Salesforce's vision of connecting people, AI agents, and enterprise applications on a single platform. They provide seamless support from automating routine tasks and complex research to integrating with Salesforce data and offering personalized responses, transforming the Slackbot into an essential AI assistant for daily operations.

FACT BOX

Source: PR TIMES
Category: Product Launch

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Announced　May 20, 2026 10:00 PM — Distributor PR TIMES
Collected　May 20, 2026 1:31 PM
AI structured & analyzed　May 22, 2026 3:18 PM
Desk-reviewed & published　May 20, 2026 10:00 PM

FAQ

What are the four new AI-powered features Salesforce launched for Slack in Japan?

The four new features are AI Skills, Deep Research, Salesforce Actions, and Memory.

How does the AI Skills feature in Slack enhance productivity for users in Japan?

AI Skills automates routine tasks and provides intelligent suggestions within Slack conversations.

What is the purpose of the Deep Research feature introduced by Salesforce in Slack?

Deep Research conducts complex analysis and gathers insights from large volumes of data in Slack.

How does the Salesforce Actions feature integrate with Slack for Japanese users?

Salesforce Actions enables users to update CRM records directly from Slack without switching apps.

What does the Memory feature in Slack do after Salesforce's launch in Japan?

Memory retains context and key information from past conversations to improve team collaboration.

Cite this article — HOW TO CITE

Washin AI News Desk“Salesforce Announces Launch of New Slack Features in Japan: 'AI Skills,' 'Deep Research,' 'Salesforce Actions,' and 'Memory'”AI News by Washin Village（和心村）, May 20, 2026. https://aeo.washinmura.jp/ai/salesforce-com/en/news/2026-05-20-salesforce-announces-launch-of-new-slack

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