Salesforce Announces Launch of New Slack Features in Japan: 'AI Skills,' 'Deep Research,' 'Salesforce Actions,' and 'Memory'

Salesforce has launched four new AI-powered features for Slack in Japan, including AI Skills and Deep Research, to enhance productivity by automating tasks, conducting complex analysis, and integrating seamlessly with Salesforce CRM data.
Product LaunchNQ 95/100出典：PR Times

📋 Article Processing Timeline

  • 📰 Published: May 20, 2026 at 22:00
  • 🔍 Collected: May 20, 2026 at 13:31
  • 🤖 AI Analyzed: May 22, 2026 at 15:18 (49h 46m after Collected)
Salesforce Japan has announced the general availability of four new features to fully leverage AI agents in Slack for business: 'AI Skills,' 'Deep Research,' 'Salesforce Actions,' and 'Memory.' These functions embody Salesforce's vision of connecting people, AI agents, and enterprise applications on a single platform. They provide seamless support from automating routine tasks and complex research to integrating with Salesforce data and offering personalized responses, transforming the Slackbot into an essential AI assistant for daily operations.

FAQ

What new Slack features did Salesforce announce for Japan?

Salesforce announced the general availability of four new AI features in Japan: 'AI Skills,' 'Deep Research,' 'Salesforce Actions,' and 'Memory'.

What is the purpose of the 'AI Skills' feature?

'AI Skills' are reusable templates for routine tasks like creating campaign briefs or incident reports, allowing teams to execute them consistently without starting from scratch.

How does 'Salesforce Actions' improve workflow?

It allows users to create, update, and edit Salesforce CRM data directly from Slack using natural language commands to the Slackbot, eliminating the need to switch applications.

What is the 'Deep Research' feature?

'Deep Research' is a function that autonomously conducts multi-step investigations and analysis across various information sources, generating detailed research reports within Slack in about four minutes.

Are there any other features planned for the future?

Yes, Salesforce plans to release several more features in the summer of 2026, including 'Agent Orchestration,' 'Slackbot for your Desktop,' and 'Intelligent Note Taking'.

Back to Newsroom (30)