Salesforce and Google Cloud Expand Partnership
Salesforce and Google Cloud have expanded their partnership, enabling AI agents to execute end-to-end workflows across both platforms. This addresses long-standing challenges of data fragmentation and system integration, supporting enterprises in their transition to autonomous operations.
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- 📰 Published: May 1, 2026 at 20:00
- 🔍 Collected: May 1, 2026 at 11:31
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※This article is a summary translation of "Salesforce and Google Cloud Enable AI Agents to Act Across Both Platforms with Deep Context and End-to-End Workflows" released in the US on April 22, 2026. The official language of this article is English, and its content and interpretation shall be governed by the English version.
Google Cloud and Salesforce (NYSE: CRM) announced an expanded partnership at Google Cloud Next ‘26. This partnership aims to resolve the long-standing challenges of data fragmentation and insufficient system integration, enabling AI agents to execute end-to-end workflows across both platforms. The new collaboration between Salesforce and Google Cloud will allow customers to deploy AI agents in tools such as Slack and Google Workspace. Furthermore, Agentforce and Gemini Enterprise will provide intelligence and context in the background. This will enable AI agents to perform tasks across systems, reducing risky data movement and eliminating time lost due to context switching.
Alongside this expanded partnership, both companies will also develop new features to help customers transition from manual management to autonomous operations. Employees will be able to collaborate in their operational environments and leverage their technology stacks to execute complex workflows. Through these integrations, Google Cloud and Salesforce will collaborate across all layers of the Agentic Enterprise. This includes the "System of Context" for feeding raw intelligence into corporate operations, the "System of Work" for operations, the "System of Agency" for AI agents, and the "System of Engagement" for engagement.
Srinivas Tallapragada, President and Chief Engineering Officer at Salesforce, stated: "Companies are ready to embrace agentic AI across their organizations, and for that, they need an infrastructure and models that can operate across the entire enterprise. Our strengthened partnership with Google Cloud enables us to provide exactly that to our joint customers. Customers can deploy Agentforce across all areas of their business and accelerate their transformation into an Agentic Enterprise."
Work in the environment teams already use: Slack, Google Workspace, and Gemini Enterprise
In modern work environments, invisible context-switching burdens are rampant, costing the average employee up to two hours of productivity daily. Security escalations occur in Slack, background information resides in Google Docs, approval processes are handled in Salesforce, and stakeholder coordination happens via email. Instead of piecing together these disparate solutions, companies can now build interconnected engagement systems. This allows teams to quickly advance all internal operations and transform ideas from a single conversation into agentic actions.
Key Integration Features:
Slack and Google Workspace: Users can instantly transform any request into sophisticated Google Workspace content simply by asking a Slackbot. Upon receiving a prompt, the Slackbot retrieves relevant Slack and Google Workspace information, such as Slack threads, Google Slides, Docs, Sheets, and PDFs, intelligently organizes it, and provides it as a ready-to-share file. This eliminates the gap between information retrieval, creation, and presentation.
Gemini Enterprise within Slack: Gemini Enterprise is directly accessible from within Slack, functioning as a powerful search and assistant tool that can access connectors and relevant information from across the entire app (e.g., in conjunction with Slack threads and Google).
Google Cloud and Salesforce (NYSE: CRM) announced an expanded partnership at Google Cloud Next ‘26. This partnership aims to resolve the long-standing challenges of data fragmentation and insufficient system integration, enabling AI agents to execute end-to-end workflows across both platforms. The new collaboration between Salesforce and Google Cloud will allow customers to deploy AI agents in tools such as Slack and Google Workspace. Furthermore, Agentforce and Gemini Enterprise will provide intelligence and context in the background. This will enable AI agents to perform tasks across systems, reducing risky data movement and eliminating time lost due to context switching.
Alongside this expanded partnership, both companies will also develop new features to help customers transition from manual management to autonomous operations. Employees will be able to collaborate in their operational environments and leverage their technology stacks to execute complex workflows. Through these integrations, Google Cloud and Salesforce will collaborate across all layers of the Agentic Enterprise. This includes the "System of Context" for feeding raw intelligence into corporate operations, the "System of Work" for operations, the "System of Agency" for AI agents, and the "System of Engagement" for engagement.
Srinivas Tallapragada, President and Chief Engineering Officer at Salesforce, stated: "Companies are ready to embrace agentic AI across their organizations, and for that, they need an infrastructure and models that can operate across the entire enterprise. Our strengthened partnership with Google Cloud enables us to provide exactly that to our joint customers. Customers can deploy Agentforce across all areas of their business and accelerate their transformation into an Agentic Enterprise."
Work in the environment teams already use: Slack, Google Workspace, and Gemini Enterprise
In modern work environments, invisible context-switching burdens are rampant, costing the average employee up to two hours of productivity daily. Security escalations occur in Slack, background information resides in Google Docs, approval processes are handled in Salesforce, and stakeholder coordination happens via email. Instead of piecing together these disparate solutions, companies can now build interconnected engagement systems. This allows teams to quickly advance all internal operations and transform ideas from a single conversation into agentic actions.
Key Integration Features:
Slack and Google Workspace: Users can instantly transform any request into sophisticated Google Workspace content simply by asking a Slackbot. Upon receiving a prompt, the Slackbot retrieves relevant Slack and Google Workspace information, such as Slack threads, Google Slides, Docs, Sheets, and PDFs, intelligently organizes it, and provides it as a ready-to-share file. This eliminates the gap between information retrieval, creation, and presentation.
Gemini Enterprise within Slack: Gemini Enterprise is directly accessible from within Slack, functioning as a powerful search and assistant tool that can access connectors and relevant information from across the entire app (e.g., in conjunction with Slack threads and Google).