Salesforce Expands Product Lineup for Mid-sized, Small Businesses, and Startups; Integrates AI Agent Platform "Agentforce" into All Plans
Salesforce Japan announced today that it is refreshing its key product offerings and expanding functionality to support the business growth of mid-sized, small businesses, and startups. The AI agent platform "Agentforce" will be integrated into all plans (Free, Starter, Pro) of the CRM platform "Salesforce Suite." Additionally, a free version of the visual analytics platform "Tableau" and "Slack CRM" will be generally available in Japan. This enables companies at all stages, from early-stage startups to growing mid-sized enterprises, to immediately implement advanced AI and data utilization infrastructure without requiring significant initial investment or specialized knowledge.
📋 Article Processing Timeline
- 📰 Published: April 9, 2026 at 20:00
- 🔍 Collected: April 9, 2026 at 11:31
- 🤖 AI Analyzed: April 18, 2026 at 20:28 (224h 56m after Collected)
Salesforce Japan (Headquarters: Chiyoda-ku, Tokyo, Representative Director, Chairman & President: Shinichi Koide, hereinafter Salesforce) today announced a refresh of its key product offerings and an expansion of functionality to support the business growth of mid-sized, small businesses, and startups.
In conjunction with this announcement, the AI agent platform "Agentforce" will be integrated into all plans (Free, Starter, Pro) of the CRM platform for small and medium-sized businesses, "Salesforce Suite," and a free version of the visual analytics platform "Tableau" will be offered. Simultaneously, "Slack CRM" will be generally available in Japan. This enables companies at all phases, from startups in their founding stages to mid-sized companies in their growth phase, to immediately implement advanced AI and data utilization infrastructure without the need for initial investment or advanced specialized knowledge.
**Integrates "Agentforce" into All Plans of Salesforce Suite, Enabling Automation of Daily Operations and Prompt Customer Response**
In Salesforce Suite, the CRM for mid-sized and small businesses, AI capabilities based on the latest AI agent platform Agentforce are now available across all Free, Starter, and Pro plans.
* **Background:** For teams in the field that juggle sales, service, and marketing with limited staff, organizing scattered information and background checks is a significant burden. To reduce these routine tasks and create an environment where employees can focus on core customer interactions, AI functionalities have been directly integrated into the platform.
* **Functionality:** It operates immediately without complex setup and can automatically summarize deals based on customer data and draft personalized emails. Within the single environment that forms the basis of daily operations, it enables prompt follow-ups and insights-driven responses.
Keywords: AI,Tableau,Desktop,Productivity,Resource,Suite,Slack,DX,Agentforce
In conjunction with this announcement, the AI agent platform "Agentforce" will be integrated into all plans (Free, Starter, Pro) of the CRM platform for small and medium-sized businesses, "Salesforce Suite," and a free version of the visual analytics platform "Tableau" will be offered. Simultaneously, "Slack CRM" will be generally available in Japan. This enables companies at all phases, from startups in their founding stages to mid-sized companies in their growth phase, to immediately implement advanced AI and data utilization infrastructure without the need for initial investment or advanced specialized knowledge.
**Integrates "Agentforce" into All Plans of Salesforce Suite, Enabling Automation of Daily Operations and Prompt Customer Response**
In Salesforce Suite, the CRM for mid-sized and small businesses, AI capabilities based on the latest AI agent platform Agentforce are now available across all Free, Starter, and Pro plans.
* **Background:** For teams in the field that juggle sales, service, and marketing with limited staff, organizing scattered information and background checks is a significant burden. To reduce these routine tasks and create an environment where employees can focus on core customer interactions, AI functionalities have been directly integrated into the platform.
* **Functionality:** It operates immediately without complex setup and can automatically summarize deals based on customer data and draft personalized emails. Within the single environment that forms the basis of daily operations, it enables prompt follow-ups and insights-driven responses.
Keywords: AI,Tableau,Desktop,Productivity,Resource,Suite,Slack,DX,Agentforce