Cybertrust Strengthens Initiatives for "Highly Reliable Identity Verification" and "Ensuring Authenticity of Electronic Documents" – Supporting Regulatory Compliance, Online Transaction Safety, and Operational Efficiency

Cybertrust Co., Ltd. (Headquarters: Minato-ku, Tokyo, hereinafter "Cybertrust"), a member of the Software Association of Japan (SAJ), provides trust services utilizing authentication and security technologies as Japan's first commercial electronic certification authority, along with platform services applying Linux kernel technology and open-source software (OSS) expertise. In response to the increasing demand for "highly reliable identity verification" and "ensuring the authenticity of electronic documents," driven by recent revisions to the Act on Prevention of Transfer of Criminal Proceeds and the promotion of DX by government and businesses, Cybertrust has strengthened its trust service-related initiatives and announced collaborations with business partners from February to March 2026. These initiatives aim to establish a "foundation of trust" that supports digital transformation in administrative procedures and corporate operations, while ensuring reliable compliance with stricter regulations. They are attracting attention as solutions that achieve both enhanced online transaction safety and improved operational efficiency. Hiroki Yamano, Marketing Operations Manager, supports this growth from the field. Hiroki Yamano (27 years old, 5th year at the company), Marketing Operations Manager, supports the deployment of this "foundation of trust" from a customer experience perspective. Mr. Yamano gained two years of sales experience after joining the company as a new graduate, then established the nurturing department before moving to his current position. He is currently responsible for customer data management, system improvements, and building a marketing ROI visualization dashboard. "To provide customers with appropriate information at the right time, I believe it's necessary to design information according to changes in purchasing intent and to have a system within the company that can visualize and manage each phase. By achieving smooth collaboration for all stakeholders and providing a consistent customer experience, I want to contribute to maximizing customer satisfaction." Focusing on the issue of "disrupted information sharing" that arises as optimization progresses within each department, and developing a data infrastructure from a holistic perspective – his aptitude, which he himself didn't realize during his sales and nurturing days, is now flourishing in his role in marketing operations. For a detailed interview on Mr. Yamano's career path and Cybertrust's vision of "customer satisfaction supported by data," please see the SAJ 40th Anniversary Special Feature article. Cybertrust Co., Ltd. Location: Minato-ku, Tokyo Business: Certification authority operation, embedded Linux OS "EMLinux," security solutions, virtualization platform services, etc. Official website: https://www.cybertrust.co.jp/ Member of the Software Association of Japan (SAJ). The Software Association of Japan (SAJ) is an industry organization established with the aim of contributing to the sound development of Japan's industry and the improvement of national life through projects related to the development of the software industry, bringing together companies involved in software products. Cybertrust Co., Ltd. is active as a member company. The Software Association of Japan (SAJ) is an industry organization that connects all companies, organizations, and individuals involved in software, promoting the realization of a digital society. With over 800 member companies, it has reached its 40th anniversary. It will continue to create the future of software and contribute to the promotion of digitalization both domestically and internationally.