SailPoint Announces 'Shadow AI Remediation' to Enable Real-Time Visibility and Control of Enterprise AI Usage

SailPoint Technologies Japan announced the launch of 'Shadow AI Remediation,' a solution that provides real-time visibility and control over unauthorized 'shadow AI' usage by employees, mitigating data leak risks.
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  • 📰 Published: April 23, 2026 at 19:58
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*This press release is an abridged translation of a news release announced in the United States. The English version takes precedence regarding content and interpretation.

SailPoint Technologies Japan LLC (Minato-ku, Tokyo; President of Japan Operations: Toru Fukushima; hereinafter "SailPoint Technologies Japan"), the Japanese subsidiary of SailPoint, Inc. (hereinafter "SailPoint"), a leader in enterprise identity security, announced today the availability of "Shadow AI Remediation," a core component of its real-time AI governance and security framework. This innovative solution enables the detection, monitoring, and protection against the unauthorized use of AI tools, known as "shadow AI," in organizations, mitigating critical security and compliance risks associated with the rapid proliferation of artificial intelligence (AI).

While employees increasingly rely on AI platforms such as ChatGPT, Claude, and Gemini to boost productivity, much of this occurs outside permitted IT environments. This "shadow AI" is a severe issue for enterprises, creating massive blind spots for security leaders regarding how employees use these platforms and bringing unmanageable situations to companies. SailPoint Shadow AI Remediation addresses this challenge by providing real-time visibility into the usage of these tools by employees. Specifically, it can monitor document uploads, usage frequency, and more. These capabilities are extremely important given the current reality where, according to a report published by our company, 80% of organizations reported experiencing unintended actions by AI agents (such as access to or sharing of inappropriate data).

SailPoint Shadow AI Remediation helps organizations in the following ways:

- Real-time visibility into Shadow AI usage: Organizations can instantly visualize and understand the usage of unmonitored AI tools. This visibility addresses the risk of confidential data leaks caused by employees unintentionally uploading classified files to unauthorized AI models.

- Proactive remediation and centralized monitoring: Security teams can proactively prevent inappropriate AI use by blocking unauthorized uploads, redirecting users to approved AI tools, and prompting them to provide business justification for usage when necessary. This centralized monitoring reduces security gaps and strengthens compliance in environments with increasing AI adoption.

- Smooth deployment with minimal user impact: Designed for easy deployment, this solution can be deployed as a simple browser extension using standard device management tools like Intune and JAMF, requiring no network or infrastructure updates. Therefore, proper security measures can be implemented without compromising the end-user experience.

Chandra Gnanasambandam, Executive Vice President of Products and Chief Technology Officer (CTO) at SailPoint, stated the following:

"Many vendors attempt to solve the shadow AI problem with disjointed browser or endpoint tools, but that fails to capture the big picture. The core of this challenge lies in identity. SailPoint believes that a platform-centric approach integrating identity, data, and security intelligence in real-time is best to properly govern AI usage. SailPoint's real-time AI governance and security framework is built on this principle. By connecting human and non-human identities, it provides the context necessary not just to visualize shadow AI, but to govern it appropriately. Shadow AI Remediation provides powerful real-time visibility, proactive remediation, and seamless deployment, all tightly integrated with the SailPoint platform."

This announcement of Shadow AI Remediation marks an important milestone in the comprehensive real-time AI governance and security framework provided by SailPoint. This framework consists of Agent Identity Security, Machine Identity Security...