ROBOT PAYMENT Inc. (Headquarters: Shibuya-ku, Tokyo; Representative Director, President and CEO: Kenya Kiyohisa; Securities Code: 4374; hereinafter referred to as "the Company"), which facilitates corporate cash flow and promotes new value creation, is launching the "External API Integration Option" for its digital infrastructure for dunning and collections, "Saiken Kaishuu Robo." This option enables seamless data integration with external core systems such as sales management systems and billing management systems.

"Saiken Kaishuu Robo" Service Site: https://www.robotpayment.co.jp/service/collectrobo/

"Saiken Kaishuu Robo": Digital Infrastructure for Dunning and Collections

"Saiken Kaishuu Robo" is a digital infrastructure for dunning and collections that supports business growth. It covers a wide range of dunning methods including email, SMS, and auto-calls, and allows for free design and analysis of optimal dunning scenarios based on customer attributes and debt amounts. By automating collection operations, which tend to become siloed, it frees up staff from stressful tasks and provides an environment where they can focus on advanced communication design. It improves collection rates and supports corporate cash flow.

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Background and Objectives for Developing the "External API Integration Option"

"Saiken Kaishuu Robo" is a digital infrastructure that covers diverse dunning methods such as email, SMS, and IVR (Interactive Voice Response), and allows for the free design and analysis of optimal dunning scenarios based on customer attributes and debt amounts. It is utilized by many companies as a service that transforms dunning from a "negative task" into a "proactive asset" by automating collection operations, which are often burdensome and prone to becoming siloed.

Previously, to use "Saiken Kaishuu Robo," it was necessary to import a list of outstanding debts via CSV or integrate with our company's billing and debt management system, "Seikyuu Kaishuu Robo." However, we have received requests from many companies stating, "We want to integrate directly with the proprietary sales management systems or core systems we currently use," and "We want to automate in real-time, eliminating the effort of manually exporting and importing data."

Against this backdrop, we have decided to offer this option to enable smooth systemization and automation of dunning operations by connecting "Saiken Kaishuu Robo" via API to the core systems that our customers use daily.

Overview and Three Features of the "External API Integration Option"

This option provides a function to directly link "Saiken Kaishuu Robo" via API with external systems that hold "billing information" and "settlement result information," such as customers' sales management systems and billing management systems.

Introduction Possible While Leveraging Existing Core Systems

This allows for the update of only dunning and collection operations to cutting-edge digital infrastructure while maximizing the utilization of existing system assets.

Improved Operational Efficiency Through Automatic Synchronization of "Billing Data" and "Settlement Data"

Through API integration, billing data and settlement data for billing data are automatically shared between systems. This eliminates the need for manual CSV data migration and the risk of "erroneous dunning to customers who have already paid" due to integration errors.

Liberation from Siloed Operations and Maximization of Cash Flow

Optimal dunning scenarios combining email, SMS, IVR, etc., are automatically executed for outstanding debts linked through data integration. This frees up staff from stressful tasks and strongly supports the company's cash flow.

Future Outlook

ROBOT PAYMENT has been developing services centered on payment systems, such as "Seikyuu Kaishuu Robo" and "SubscPay," to optimize all aspects of corporate cash flow. With the launch of the "External API Integration Option," we will evolve "Saiken Kaishuu Robo" into a more open digital infrastructure and contribute to solving challenges in all aspects of debt management and collection.

ROBOT PAYMENT Inc. Company Overview

Founded in 2000. Focusing on payment services for corporations, we provide financial solutions including subscription management and billing/debt management systems. Our annual payment processing volume exceeds 200 billion yen, and we are used by a wide range of clients from large corporations to sole proprietors. Towards our vision of "Re-strengthening Japan with a payment infrastructure that liberates commercial transactions," we aim to break down the barriers of "custom," "inefficiency," and "credit" that hinder commercial transactions, facilitate the flow of money, and create new value.

Company Name: ROBOT PAYMENT Inc. (TSE Growth: 4374)

Location: 4F, 15 Arai Bldg., 6-19-20 Jingumae, Shibuya-ku, Tokyo

Established: October 2000

Representative: Kenya Kiyohisa, Representative Director, President and CEO

Company Website: https://www.robotpayment.co.jp/

Service List: https://www.robotpayment.co.jp/service/

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  • Source: PR TIMES
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