Crosslink Co., Ltd., Promoting Preventive Medicine, Adopts "Collect Robo," a Digital Infrastructure for Debt Collection
ROBOT PAYMENT announced that its digital debt collection infrastructure, "Collect Robo," has been adopted by Crosslink Co., Ltd., which promotes preventive medicine. This adoption aims to help Crosslink resolve challenges such as individual dependency, productivity decline, and psychological stress in unpaid debt collection, thereby improving operational efficiency and cash flow.
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- 📰 Published: April 30, 2026 at 17:40
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ROBOT PAYMENT Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director and Executive Officer CEO: Takeya Kiyohisa; Securities Code: 4374; hereinafter referred to as "the Company"), which streamlines corporate cash flow and promotes new value creation, announces that its digital debt collection infrastructure, "Collect Robo," has been adopted by Crosslink Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director: Atsuko Yano; hereinafter referred to as "Crosslink"), which develops IT solutions for osteopathic clinics, acupuncture clinics, and beauty salons.
Crosslink Co., Ltd., Promoting Preventive Medicine, Adopts "Collect Robo," a Digital Infrastructure for Debt Collection
Digital Debt Collection Infrastructure "Collect Robo"
"Collect Robo" is a digital infrastructure for debt collection that supports business growth. It covers various collection methods such as email, SMS, and IVR, allowing for the free design and analysis of optimal collection scenarios based on attributes and debt amounts. By automating collection tasks that tend to be individually dependent, it frees staff from stressful work and provides an environment where they can focus on advanced communication design. It raises collection standards and supports corporate cash flow.
Collect Robo: https://www.robotpayment.co.jp/lan/collectrobo/
Background and Purpose of Adopting "Collect Robo"
Crosslink, with its vision of "Healthy people make people healthy," offers numerous IT services that make preventive medicine accessible, such as the reservation management system "One More Hand" and the electronic medical record system "Carutte."
Chronically, the administrative department faced a heavy burden of unpaid debt collection, leading to "individual dependency" where tasks concentrated on specific employees, "decreased productivity" due to collection work being interspersed with core duties, and "psychological stress" unique to phone collection, which were significant challenges.
To resolve these issues and reallocate resources to tasks contributing to corporate growth, Crosslink decided to adopt "Collect Robo."
Decisive Factors for Adopting "Collect Robo"
The following points were evaluated and led to the decision to adopt "Collect Robo":
- Compatibility with our "Billing Management Robo" billing and accounts receivable management system
Since collection can be performed in conjunction with the already utilized billing and accounts receivable management system, the elimination of duplicate data management and the seamless digitalization from billing to collection were highly valued.
- Overwhelming Cost Performance
The easy-to-introduce pricing structure, which supported Crosslink's rational judgment that "it is counterproductive to spend a large amount of money to collect uncollected funds," was a decisive factor.
- Expectation of Co-developing the Product
Crosslink resonated with the product's growth process, which continues to evolve by reflecting user feedback, rather than just using a completed system.
About Crosslink Co., Ltd.
With the vision of "Healthy people make people healthy," Crosslink develops the reservation system "One More Hand" and the electronic medical record system "Carutte," specialized for osteopathic clinics, acupuncture clinics, and beauty salons. Leveraging the power of IT, it makes preventive medicine accessible and continuously creates services that bridge practitioners and patients.
Official Website: https://crossrink.co.jp/
Interview Details Regarding This Matter (note)
Details on the background of the adoption and the real voices from Crosslink's "debt collection現場" (on-site situation) are available on the following note. Please take a look.
Note: From individual dependency and stress in debt collection to liberation. Crosslink entrusts "Collect Robo" with the return of resources to core duties.
https://note.com/noterobotpayment/n/n5704620cb5eb
About ROBOT PAYMENT Co., Ltd.
Founded in 2000. Provides financial solutions such as subscription management, billing, and accounts receivable management systems, centered on corporate payment services. Annual transaction volume exceeds 200 billion yen, widely used by large corporations to sole proprietors. Towards the vision of "making Japan strong again with a payment infrastructure that frees commercial transactions," the company aims to break down the barriers of "customs," "inefficiency," and "credit" that hinder commercial transactions, streamline cash flow, and create new value.
Company Name: ROBOT PAYMENT Co., Ltd. (Tokyo Stock Exchange Growth: 4374)
Location: 15th Arai Bldg. 4F, 6-19-20 Jingumae, Shibuya-ku, Tokyo
Established: October 2000
Representative: Takeya Kiyohisa, Representative Director and Executive Officer CEO
Corporate Website: https://www.robotpayment.co.jp/
Service List: https://www.robotpayment.co.jp/service/
Crosslink Co., Ltd., Promoting Preventive Medicine, Adopts "Collect Robo," a Digital Infrastructure for Debt Collection
Digital Debt Collection Infrastructure "Collect Robo"
"Collect Robo" is a digital infrastructure for debt collection that supports business growth. It covers various collection methods such as email, SMS, and IVR, allowing for the free design and analysis of optimal collection scenarios based on attributes and debt amounts. By automating collection tasks that tend to be individually dependent, it frees staff from stressful work and provides an environment where they can focus on advanced communication design. It raises collection standards and supports corporate cash flow.
Collect Robo: https://www.robotpayment.co.jp/lan/collectrobo/
Background and Purpose of Adopting "Collect Robo"
Crosslink, with its vision of "Healthy people make people healthy," offers numerous IT services that make preventive medicine accessible, such as the reservation management system "One More Hand" and the electronic medical record system "Carutte."
Chronically, the administrative department faced a heavy burden of unpaid debt collection, leading to "individual dependency" where tasks concentrated on specific employees, "decreased productivity" due to collection work being interspersed with core duties, and "psychological stress" unique to phone collection, which were significant challenges.
To resolve these issues and reallocate resources to tasks contributing to corporate growth, Crosslink decided to adopt "Collect Robo."
Decisive Factors for Adopting "Collect Robo"
The following points were evaluated and led to the decision to adopt "Collect Robo":
- Compatibility with our "Billing Management Robo" billing and accounts receivable management system
Since collection can be performed in conjunction with the already utilized billing and accounts receivable management system, the elimination of duplicate data management and the seamless digitalization from billing to collection were highly valued.
- Overwhelming Cost Performance
The easy-to-introduce pricing structure, which supported Crosslink's rational judgment that "it is counterproductive to spend a large amount of money to collect uncollected funds," was a decisive factor.
- Expectation of Co-developing the Product
Crosslink resonated with the product's growth process, which continues to evolve by reflecting user feedback, rather than just using a completed system.
About Crosslink Co., Ltd.
With the vision of "Healthy people make people healthy," Crosslink develops the reservation system "One More Hand" and the electronic medical record system "Carutte," specialized for osteopathic clinics, acupuncture clinics, and beauty salons. Leveraging the power of IT, it makes preventive medicine accessible and continuously creates services that bridge practitioners and patients.
Official Website: https://crossrink.co.jp/
Interview Details Regarding This Matter (note)
Details on the background of the adoption and the real voices from Crosslink's "debt collection現場" (on-site situation) are available on the following note. Please take a look.
Note: From individual dependency and stress in debt collection to liberation. Crosslink entrusts "Collect Robo" with the return of resources to core duties.
https://note.com/noterobotpayment/n/n5704620cb5eb
About ROBOT PAYMENT Co., Ltd.
Founded in 2000. Provides financial solutions such as subscription management, billing, and accounts receivable management systems, centered on corporate payment services. Annual transaction volume exceeds 200 billion yen, widely used by large corporations to sole proprietors. Towards the vision of "making Japan strong again with a payment infrastructure that frees commercial transactions," the company aims to break down the barriers of "customs," "inefficiency," and "credit" that hinder commercial transactions, streamline cash flow, and create new value.
Company Name: ROBOT PAYMENT Co., Ltd. (Tokyo Stock Exchange Growth: 4374)
Location: 15th Arai Bldg. 4F, 6-19-20 Jingumae, Shibuya-ku, Tokyo
Established: October 2000
Representative: Takeya Kiyohisa, Representative Director and Executive Officer CEO
Corporate Website: https://www.robotpayment.co.jp/
Service List: https://www.robotpayment.co.jp/service/