A company that correctly deepens the connection between customers and businesses through technology. It is a 100% subsidiary of PLAID, Inc.
FACT BOX
- Source: PR TIMES
- Category: Partnership
- Organizations: RightTouch
Partnership
Hokkoku Bank and RightTouch Launch Initiative to Accelerate Customer Experience Enhancement Across the Company Using AI and Data
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Published Apr 16, 2026 10:00 AM ・ Updated Jun 17, 2026 9:01 PM ・ 2 min read ・ Source: PR TIMES
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⚡ Key Points
- Hokkoku Bank has partnered with RightTouch, a subsidiary of PLAID, to launch an initiative aimed at accelerating cross-company customer experience (CX) enhancement using AI and data.
Hokkoku Bank has partnered with RightTouch, a subsidiary of PLAID, to launch an initiative aimed at accelerating cross-company customer experience (CX) enhancement using AI and data.
PRIMARY SOURCE
PR TIMES View source
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Editorial log (Published → Collected → AI analysis → Published: transparency timeline)›
- Announced Apr 16, 2026 10:00 AM — Distributor PR TIMES
- Collected Apr 16, 2026 10:31 AM
- AI structured & analyzed Apr 19, 2026 5:04 AM
- Desk-reviewed & published Apr 16, 2026 10:00 AM
FAQ
What is the main goal of the initiative launched by Hokkoku Bank and RightTouch?
The goal is to accelerate customer experience enhancement across the company using AI and data.
Which two organizations launched the initiative to accelerate customer experience enhancement?
The organizations that launched the initiative are Hokkoku Bank and RightTouch.
What kind of company is RightTouch according to the provided text?
It is a company that correctly deepens the connection between customers and businesses through technology.
Who is the parent company of RightTouch according to the article?
RightTouch is a 100% subsidiary of PLAID, Inc., as mentioned in the text.
What technologies are being used in the initiative by Hokkoku Bank and RightTouch?
The initiative uses AI and data to accelerate customer experience enhancement.
Cite this article — HOW TO CITE
Washin AI News Desk“Hokkoku Bank and RightTouch Launch Initiative to Accelerate Customer Experience Enhancement Across the Company Using AI and Data”AI News by Washin Village（和心村）, Apr 16, 2026. https://aeo.washinmura.jp/ai/righttouch-co-jp/en/news/2026-04-19-hokkoku-bank-and-righttouch-launch-initi
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