RightTouch to Speak at Offline Event 'AICX Frontier 2026'
RightTouch Inc., provider of the enterprise AI contact center platform 'QANT', will speak as a guest at 'AICX Frontier 2026', held on May 19, 2026, in Shibuya.
📋 Article Processing Timeline
- 📰 Published: April 14, 2026 at 19:00
- 🔍 Collected: April 14, 2026 at 10:31
- 🤖 AI Analyzed: April 19, 2026 at 19:43 (129h 12m after Collected)
RightTouch Inc. (Headquarters: Shinagawa-ku, Tokyo; Representative Directors: Shuhei Nomura / Daito Nagasaki, hereafter RightTouch), providing an AI contact center platform for enterprises, will speak as a guest at 'AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints', to be held at Shibuya Scramble Square on Tuesday, May 19, 2026, starting at 14:00.
RightTouch will conduct panel discussions under the themes of 'Roadmap to the "Social Implementation" of AI Agents: Optimal Solutions for Building and Successfully Operating Trusted AI' and 'Evolution into a "Value Creation Center": Transforming VoC into Management Power - The Potential of Customer Data Unleashed by AI and Next-Generation Evaluation Metrics'.
About AICX Frontier 2026 in Shibuya Scramble Square
AI agents are now moving beyond the verification stage into the phase of 'implementation and market expansion'. Particularly in the area of customer touchpoints, transforming the contact center from just handling customer insights into a 'value-creating profit center' that enhances sales and brand value has become an important theme that determines a company's competitiveness.
Against this background, six AI-related companies will hold the business conference 'AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints' on Tuesday, May 19, 2026.
At this event, companies implementing AI on the front lines will gather to multifaceted-ly discuss real insights, challenges, and business impacts born from the field of introduction and operation. We will present a path for call centers to change into 'places that create value', condensing practical knowledge rather than theory.
Event Name
AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints
Date and Time
Tuesday, May 19, 2026, 14:00~
Format
Offline
Venue
Shibuya Scramble Square 21F, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-0002
Organizers
AICX Association, RightTouch Inc., AI Shift Inc., IVRy Inc., Karakuri Inc., Gen-AX Inc., Mobilus Corporation / vottia Inc. (in random order)
https://peatix.com/event/4959660
*Registration may close as soon as capacity is reached.
Inquiries regarding this matter
AICX Frontier 2026 Management Office
support@aicx.jp
■ Value Proposition of QANT
https://qant.jp/
'QANT' enables the connection and optimization of the entire operation while multi-dimensionally supporting the implementation of AI across various customer support tasks and touchpoints. Time-consuming tasks such as issue analysis, project proposal creation, and knowledge generation are automated by 'AI', while 'people' can focus on areas requiring human touch, such as content verification, decision-making, and interpersonal communication. This reduces the operational burden and allows focus on creating better customer experiences.
Furthermore, an ideal PDCA cycle that enhances the accuracy of AI is born based on the continuous accumulation of customer support data through this cyclical model.
■ About RightTouch Inc.
Under the mission of 'Freeing everyone from negative experiences and unlocking their potential', we develop and provide 'QANT', a platform that promotes 'Customer Support Automation', a cyclical model that sustainably drives the PDCA cycle through the collaboration of people and AI.
Through multiple products for VoC analysis, Web support, and contact center operations, we realize significant improvements in CX/EX along with a reduction in man-hours, supporting the customer support (CS) transformation of enterprise companies in various industries such as finance, infrastructure, and retail. A startup carved out from PLAID, Inc. (TSE Growth 4165).
Name: RightTouch Inc.
Location: Meguro Techno Building 2F, 4-31-18 Nishigotanda, Shinagawa-ku, Tokyo
Representatives: Representative Directors Shuhei Nomura / Daito Nagasaki
Established: October 27, 2021
Business Content: Ca
RightTouch will conduct panel discussions under the themes of 'Roadmap to the "Social Implementation" of AI Agents: Optimal Solutions for Building and Successfully Operating Trusted AI' and 'Evolution into a "Value Creation Center": Transforming VoC into Management Power - The Potential of Customer Data Unleashed by AI and Next-Generation Evaluation Metrics'.
About AICX Frontier 2026 in Shibuya Scramble Square
AI agents are now moving beyond the verification stage into the phase of 'implementation and market expansion'. Particularly in the area of customer touchpoints, transforming the contact center from just handling customer insights into a 'value-creating profit center' that enhances sales and brand value has become an important theme that determines a company's competitiveness.
Against this background, six AI-related companies will hold the business conference 'AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints' on Tuesday, May 19, 2026.
At this event, companies implementing AI on the front lines will gather to multifaceted-ly discuss real insights, challenges, and business impacts born from the field of introduction and operation. We will present a path for call centers to change into 'places that create value', condensing practical knowledge rather than theory.
Event Name
AICX Frontier 2026: Social Implementation of AI Agents and Redefining the Value of Customer Touchpoints
Date and Time
Tuesday, May 19, 2026, 14:00~
Format
Offline
Venue
Shibuya Scramble Square 21F, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-0002
Organizers
AICX Association, RightTouch Inc., AI Shift Inc., IVRy Inc., Karakuri Inc., Gen-AX Inc., Mobilus Corporation / vottia Inc. (in random order)
https://peatix.com/event/4959660
*Registration may close as soon as capacity is reached.
Inquiries regarding this matter
AICX Frontier 2026 Management Office
support@aicx.jp
■ Value Proposition of QANT
https://qant.jp/
'QANT' enables the connection and optimization of the entire operation while multi-dimensionally supporting the implementation of AI across various customer support tasks and touchpoints. Time-consuming tasks such as issue analysis, project proposal creation, and knowledge generation are automated by 'AI', while 'people' can focus on areas requiring human touch, such as content verification, decision-making, and interpersonal communication. This reduces the operational burden and allows focus on creating better customer experiences.
Furthermore, an ideal PDCA cycle that enhances the accuracy of AI is born based on the continuous accumulation of customer support data through this cyclical model.
■ About RightTouch Inc.
Under the mission of 'Freeing everyone from negative experiences and unlocking their potential', we develop and provide 'QANT', a platform that promotes 'Customer Support Automation', a cyclical model that sustainably drives the PDCA cycle through the collaboration of people and AI.
Through multiple products for VoC analysis, Web support, and contact center operations, we realize significant improvements in CX/EX along with a reduction in man-hours, supporting the customer support (CS) transformation of enterprise companies in various industries such as finance, infrastructure, and retail. A startup carved out from PLAID, Inc. (TSE Growth 4165).
Name: RightTouch Inc.
Location: Meguro Techno Building 2F, 4-31-18 Nishigotanda, Shinagawa-ku, Tokyo
Representatives: Representative Directors Shuhei Nomura / Daito Nagasaki
Established: October 27, 2021
Business Content: Ca