Event参加

RightTouch to Speak at Offline Event "AICX Frontier 2026"

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Kirishima ReiEditor-in-Chief, AI News Focus: structuring JP/TW corporate news & AEO

Published Apr 14, 2026 7:00 PM ・ Updated Jun 15, 2026 2:17 PM ・ 2 min read ・ Source: PR TIMES

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⚡ Key Points

RightTouch, a company providing AI contact center platforms for enterprises, will participate as a guest speaker at "AICX Frontier 2026," an offline business conference held on May 19, 2026, at Shibuya Scramble Square in Tokyo.
RightTouch will engage in two panel discussions focusing on the social implementation of AI agents and transforming customer voice (VoC) into business value.
The event is co-organized by six AI-related companies, including RightTouch, and aims to discuss practical knowledge and business impact of AI utilization in customer contact points.

RightTouch, a company providing AI contact center platforms for enterprises, will participate as a guest speaker at "AICX Frontier 2026," an offline business conference held on May 19, 2026, at Shibuya Scramble Square in Tokyo. RightTouch will engage in two panel discussions focusing on the social implementation of AI agents and transforming customer voice (VoC) into business value. The event is co-organized by six AI-related companies, including RightTouch, and aims to discuss practical knowledge and business impact of AI utilization in customer contact points. RightTouch develops and provides the "QANT" customer support platform.

PRIMARY SOURCE PR TIMES View source Distributor: PR TIMES
Published: Apr 14, 2026

株式会社RightTouch, headquartered in Shinagawa-ku, Tokyo, with representatives Shuhei Nomura and Hiroto Nagasaki, will be a guest speaker at "AICX Frontier 2026," an offline business conference. The event, themed "AI Agent Social Implementation and Redefining the Value of Customer Touchpoints," will take place on Tuesday, May 19, 2026, from 14:00, at Shibuya Scramble Square 21F, Shibuya, Tokyo. RightTouch will participate in two panel discussions: "Roadmap to AI Agent 'Social Implementation' - Optimal Solutions for Building Trusted AI and Successful Operations" and "Evolution to a 'Value Creation Hub': Transforming VoC into Business Power - The Potential of Customer Data Unleashed by AI and Next-Generation Evaluation Metrics." The event is co-organized by AICX Association, RightTouch, AI Shift, IVRy, Karakuri Inc., Gen-AX Inc., and Mobilus Inc./vottia Inc. RightTouch develops and provides the "QANT" customer support platform, which supports AI implementation in customer support operations and optimizes overall business processes. RightTouch was established on October 27, 2021, as a carve-out startup from PLAID Inc. (TSE Growth 4165).

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Source: PR TIMES
Category: Event参加

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Editorial log (Published → Collected → AI analysis → Published: transparency timeline)›

Announced　Apr 14, 2026 7:00 PM — Distributor PR TIMES
Collected　Apr 14, 2026 10:31 AM
AI structured & analyzed　Apr 14, 2026 12:37 PM
Desk-reviewed & published　Apr 14, 2026 7:00 PM

FAQ

What is the theme of the offline business conference 'AICX Frontier 2026'?

The theme of the event is 'AI Agent Social Implementation and Redefining the Value of Customer Touchpoints'.

When and where will the 'AICX Frontier 2026' event be held?

It will take place on Tuesday, May 19, 2026, from 14:00, at Shibuya Scramble Square 21F in Shibuya, Tokyo.

What platform does RightTouch develop to support customer support operations?

RightTouch develops and provides the 'QANT' customer support platform, which supports AI implementation in customer support operations.

When was RightTouch established, and what is its relation to PLAID Inc.?

RightTouch was established on October 27, 2021, as a carve-out startup from PLAID Inc. (TSE Growth 4165).

Which organizations are co-organizing the 'AICX Frontier 2026' conference?

The event is co-organized by AICX Association, RightTouch, AI Shift, IVRy, Karakuri Inc., Gen-AX Inc., and Mobilus Inc./vottia Inc.

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Washin AI News Desk“RightTouch to Speak at Offline Event "AICX Frontier 2026"”AI News by Washin Village（和心村）, Apr 14, 2026. https://aeo.washinmura.jp/ai/righttouch-co-jp/en/news/2026-04-14-righttouch-to-speak-at-offline-event-aic

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