Ribura Launches 'Haisha-kun,' an AI System to Support Complex Dispatch Decisions in the Industrial Waste Industry

Ribura Inc. has released 'Haisha-kun,' an AI dispatch support system for the industrial waste industry. By using AI to assist with dispatch operations that tend to rely on veteran experience, the company aims to solve issues like labor shortages by standardizing and improving the efficiency of operations.
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  • 📰 Published: April 7, 2026 at 19:00
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Ribura Inc. (Headquarters: Shinagawa-ku, Tokyo; CEO: Ryusei Ito) has launched 'Haisha-kun,' an AI dispatch support system specialized for the industrial waste industry.

'Haisha-kun' is a service developed to address challenges in the industrial waste industry, such as labor shortages and the personalization of dispatch operations. It aims to achieve stable on-site operations by supporting dispatch tasks that have traditionally relied on the experience and judgment of veteran staff, thereby standardizing and improving efficiency.

## ■ Background: Challenges Facing the Industrial Waste Industry

As it becomes more difficult to secure personnel such as drivers and dispatchers in the industrial waste industry, creating a system for stable daily operations has become a major challenge. In particular, dispatching is one of the tasks that easily becomes dependent on the experience and judgment of the person in charge, leading to personalization.

Therefore, there is a demand for a system tailored to the field to address issues such as:
1. Responding to labor shortages
2. Personalization of dispatch operations
3. Maintaining the regional waste disposal system

These are not just issues of operational efficiency. The stable collection and transportation of industrial waste are directly linked to maintaining a sanitary environment and the social infrastructure that supports daily life in the region.

## ■ Why Ribura Focuses on the Industrial Waste Industry

One of the things we love about Japan is the cleanliness of its cities and its well-maintained living environment. It may seem normal in daily life that there is no trash scattered on the streets and that the cityscape is kept sanitary. However, such an environment does not happen naturally; it is supported by the on-site work of properly collecting, transporting, and processing waste.

Ribura has been conducting R&D and proposing AI/DX solutions for the industrial waste industry that supports Japan's living environment, and has conducted hearings with over 100 businesses. Through this, we strongly felt that **the operations in this industry cannot be handled by simple digitalization, and a system that considers the operations of each site and the accumulation of judgments cultivated over many years is necessary.**

Among them, dispatching is a core operation that involves many factors, such as vehicle conditions, types of waste, site constraints, and coordination with disposal sites. We believed that supporting this complex task would not only reduce the burden on the field but also support the sustainable operation of the entire industry, and we worked on the development of 'Haisha-kun.'

## ■ Features of 'Haisha-kun'

'Haisha-kun' focuses on supporting the daily dispatch decisions themselves.

**1. The Intuition of an Expert