[New Feature Release] Eliminating 'One-Off Training'. Multi-functional LMS 'SmartSkill Campus' Implements 'Skill Retention Reminder' to Automate Reviews Based on the Ebbinghaus Forgetting Curve

Revic Global (Headquarters: Minato-ku, Tokyo; President: Osamu Kashiwagi), a provider of solutions for corporate human resource strategy challenges using LMS (Learning Management Systems), talent management systems, and educational content, is pleased to announce the implementation of 'Skill Retention Reminder' in its multi-functional LMS 'SmartSkill Campus.' This new feature automatically approaches learners at the 'moment they are about to forget' based on the Ebbinghaus Forgetting Curve.

This feature fully automates the 'continuous follow-up and review prompts after training,' which has been a significant burden for HR personnel, thereby supporting the retention of training outcomes and the maximization of Return on Investment (ROI) in education.

Background of Development: The 'Hollowing Out of Educational Investment' and 'One-Off Training' Problem

Recently, many companies have been investing heavily in 'Human Capital Management' and 'Reskilling.' However, in training environments, there is a deep-rooted issue where 'satisfaction is high immediately after training, but content is forgotten upon returning to work and not applied to practical tasks (i.e., one-off training).'

According to the psychological theory of the 'Ebbinghaus Forgetting Curve,' humans forget 74% of what they have learned after 24 hours and 79% after one month. The current reality is that much of the educational cost invested by companies is 'weathering away without being established as results' due to a lack of appropriate follow-up.

Previously, it was practically impossible for HR personnel to 'provide individual follow-ups at the appropriate time according to each learner's schedule' due to operational workload.

SmartSkill Campus developed the new 'Skill Retention Reminder' feature, incorporating a scientific approach to simultaneously solve this 'systematization of retention' and 'reduction of HR workload.'

Three Features of 'Skill Retention Reminder'

1. Automatic Notifications in the Golden Cycle Based on the 'Forgetting Curve'
Starting from the moment the learner completes the material, the system automatically delivers push notifications for review in the cycle considered most effective for memory retention (the next day, one week later, and one month later). By capturing the 'moment of forgetting' and stimulating the brain, it elevates knowledge from short-term memory to 'long-term memory (skills) that can be used in practice.'

2. 'Summary/Micro-learning' Specifications to Turn Spare Time into Learning Opportunities
The delivered reminder notifications contain condensed key points and 'summaries' of the relevant course. Learners do not need to open their PCs; they can utilize a few minutes of 'spare time' on their smartphones to complete high-quality reviews as part of their daily routine. It is also possible to retake the course if they wish to learn again.

3. 'Zero' Operational Workload for HR Personnel. Complete Automation of Retention
Once set in the management screen, the system automatically sends individually optimized reminders linked to the progress of all learners. It completely eliminates operational costs for HR, such as 'being chased by creating follow-up emails or listing target individuals.'

Effects of 'Skill Retention Reminder'

Maximization of Educational ROI
Since training content does not become hollow and becomes an asset for the learner, the 'yield' of educational and training expenses is dramatically improved.

Fostering a Self-Directed Learning Culture
Through a learning experience that 'gently accompanies the learner on the premise of forgetting,' it increases learner engagement and embeds a culture of spontaneous learning within the company.

Revic Global will continue to actively work on functional development and service improvement of SmartSkill Campus as a solution that realizes the 'training and education grand design' envisioned by our customers.