RevComm, headquartered in Chiyoda-ku, Tokyo, and led by CEO Takeshi Aida, has implemented a new 'Real-time Talk Assist Feature' in its web conference analysis AI, 'MiiTel Meetings'. This feature uses generative AI to provide real-time business support, including real-time conversation summaries, suggestions for countering competitors, checks for missed questions, and recommended talking points. This aims to improve productivity by offering real-time sales support that was previously only available post-meeting. The development addresses challenges such as labor shortages and training costs, enabling inexperienced staff to provide high-quality customer service comparable to top sales performers. It also prevents missed information during negotiations by real-time AI analysis, detecting and prompting for unconfirmed items. Furthermore, it suggests proactive talking points to win against competitors and elicit customer insights. RevComm continues to enhance the value of its 'MiiTel' brand, contributing to corporate productivity. The company offers 'MiiTel Phone', 'MiiTel Call Center', 'MiiTel Meetings', 'MiiTel RecPod', and 'MiiTel Synapse Copilot'. RevComm was recognized in Forbes AI 50 2023 in April 2023, received a CES 2025 AI Innovation Award in January 2025, and the Minister of Internal Affairs and Communications Award at the Japan Startup Awards 2025 in August 2025.
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- Source: PR TIMES
- Category: product_launch