YOSHINA Receives Top 'Leader' Award for 14 Consecutive Terms in ITreview Grid Award 2026 Spring Text Mining Tool Category, Highly Praised for Customer Satisfaction and Recognition
Retrieva Inc.'s AI analysis tool "YOSHINA" has been awarded the highest 'Leader' position for the 14th consecutive term in the Text Mining Tool category of the "ITreview Grid Award 2026 Spring." This recognition highlights its high customer satisfaction and market recognition. YOSHINA aims to evolve further as an "Improvement OS" by incorporating advancements in generative AI and agentic AI.
📋 Article Processing Timeline
- 📰 Published: May 12, 2026 at 20:00
- 🔍 Collected: May 12, 2026 at 11:31
- 🤖 AI Analyzed: May 13, 2026 at 07:17 (19h 45m after Collected)
Retrieva Inc. (Headquarters: Toshima-ku, Tokyo; Representative Director: Takuya Taguchi)'s AI analysis tool "YOSHINA" has received the highest 'Leader' award in the Text Mining Tool category of the "ITreview Grid Award 2026 Spring," hosted by ITreview Inc., for its high customer satisfaction and recognition. This marks the 14th consecutive term, following the "ITreview Grid Award 2026 Winter."
YOSHINA Review Page:
https://www.itreview.jp/products/yoshina/reviews
YOSHINA Award Category - Text Mining Tool:
https://www.itreview.jp/categories/textmining
"YOSHINA" Product Owner Comment
Thank you for 14 consecutive terms!
YOSHINA will celebrate its 7th anniversary since its release this June.
Since the advent of generative AI, technology has advanced to the point where agentic AI can now be used in real-world business operations.
Traditionally, text mining's role was in the extremely rudimentary phase of "decomposing text and making it searchable." However, with the evolution of generative AI, it can now handle "reporting useful information and proposing improvements." Furthermore, with agentic AI, we foresee a future where a series of entire business operations that previously required human intervention—such as "coordinating internally on what perspective to summarize reports from," "coordinating with other departments on how to handle this initiative," and "gathering and summarizing feedback on initiative results from various sources"—can be managed.
From the experience of "searching for materials"
to "implementing improvement measures"
This will become possible. YOSHINA aims to evolve as an "Improvement OS" in the future. Please look forward to YOSHINA's further evolution.
"YOSHINA" Product Owner, Fumiya Sagisaka
About ITreview Grid Award 2026 Spring
ITreview, a review platform for business IT products and cloud services, features its unique four-quadrant map "ITreview Grid," which allows users to grasp customer satisfaction and market recognition based on real user reviews. The "ITreview Grid Award 2026 Spring" recognizes products with excellent customer satisfaction and recognition as "Leader" based on aggregated review results published by March 2026, and badges are issued. Being an ITreview Leader is considered an honorable title, signifying strong support from many users.
Award Details: https://www.itreview.jp/award/2026_spring.html
About YOSHINA
AI assists with analysis "just right"! YOSHINA picks up customer voices "just right" from large amounts of data. It supports analysis tasks and system building for considering improvement measures to expand business and improve in-house services!
Since 2023, it has also been equipped with an automatic report output function using generative AI! Automatically outputs reports with improvement measures from customer voices, without the need for analysis work!
Why not proceed with improving frequently asked questions and addressing dissatisfaction factors with your service?
https://www.youtube.com/watch?v=vCVOCKzv6oI
About Retrieva Inc.
Retrieva advocates "supporting people with AI technology" and provides AI solutions for businesses utilizing LLM and generative AI. We offer highly practical support centered on natural language processing, such as RAG and AI agent construction.
Location: WeWork, 14F Metropolitan Plaza Building, 1-11-1 Nishi-Ikebukuro, Toshima-ku, Tokyo
Representative: Takuya Taguchi, Representative Director & CEO
Business Description: Planning, development, and provision of AI solutions for businesses utilizing large language models (LLM), generative AI, and natural language processing technologies.
Corporate Website URL: https://retrieva.jp
Contact regarding this matter: Retrieva Inc.
Contact Person: Orihara pr@retrieva.jp
—INFORMATION—
Retrieva is looking for colleagues to work with us. You can apply from the following site, so please take a look!
Recruitment Site URL: https://retrieva.jp/recruit
YOSHINA Review Page:
https://www.itreview.jp/products/yoshina/reviews
YOSHINA Award Category - Text Mining Tool:
https://www.itreview.jp/categories/textmining
"YOSHINA" Product Owner Comment
Thank you for 14 consecutive terms!
YOSHINA will celebrate its 7th anniversary since its release this June.
Since the advent of generative AI, technology has advanced to the point where agentic AI can now be used in real-world business operations.
Traditionally, text mining's role was in the extremely rudimentary phase of "decomposing text and making it searchable." However, with the evolution of generative AI, it can now handle "reporting useful information and proposing improvements." Furthermore, with agentic AI, we foresee a future where a series of entire business operations that previously required human intervention—such as "coordinating internally on what perspective to summarize reports from," "coordinating with other departments on how to handle this initiative," and "gathering and summarizing feedback on initiative results from various sources"—can be managed.
From the experience of "searching for materials"
to "implementing improvement measures"
This will become possible. YOSHINA aims to evolve as an "Improvement OS" in the future. Please look forward to YOSHINA's further evolution.
"YOSHINA" Product Owner, Fumiya Sagisaka
About ITreview Grid Award 2026 Spring
ITreview, a review platform for business IT products and cloud services, features its unique four-quadrant map "ITreview Grid," which allows users to grasp customer satisfaction and market recognition based on real user reviews. The "ITreview Grid Award 2026 Spring" recognizes products with excellent customer satisfaction and recognition as "Leader" based on aggregated review results published by March 2026, and badges are issued. Being an ITreview Leader is considered an honorable title, signifying strong support from many users.
Award Details: https://www.itreview.jp/award/2026_spring.html
About YOSHINA
AI assists with analysis "just right"! YOSHINA picks up customer voices "just right" from large amounts of data. It supports analysis tasks and system building for considering improvement measures to expand business and improve in-house services!
Since 2023, it has also been equipped with an automatic report output function using generative AI! Automatically outputs reports with improvement measures from customer voices, without the need for analysis work!
Why not proceed with improving frequently asked questions and addressing dissatisfaction factors with your service?
https://www.youtube.com/watch?v=vCVOCKzv6oI
About Retrieva Inc.
Retrieva advocates "supporting people with AI technology" and provides AI solutions for businesses utilizing LLM and generative AI. We offer highly practical support centered on natural language processing, such as RAG and AI agent construction.
Location: WeWork, 14F Metropolitan Plaza Building, 1-11-1 Nishi-Ikebukuro, Toshima-ku, Tokyo
Representative: Takuya Taguchi, Representative Director & CEO
Business Description: Planning, development, and provision of AI solutions for businesses utilizing large language models (LLM), generative AI, and natural language processing technologies.
Corporate Website URL: https://retrieva.jp
Contact regarding this matter: Retrieva Inc.
Contact Person: Orihara pr@retrieva.jp
—INFORMATION—
Retrieva is looking for colleagues to work with us. You can apply from the following site, so please take a look!
Recruitment Site URL: https://retrieva.jp/recruit