Rental Nikken Establishes "Disaster Response Hotline" to Strengthen Customer Support System During Disasters

Rental Nikken Co., Ltd. established a "Disaster Response Hotline" on April 2, 2026, to strengthen its customer support system during disasters. This dedicated hotline handles inquiries regarding equipment arrangements and emergency responses during disasters like earthquakes and heavy rains. It operates even outside business hours and on holidays, ensuring prompt and accurate assistance. The hotline is activated only during disasters, with activation status announced on the company's website.
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  • 📰 Published: April 2, 2026 at 23:21
  • 🔍 Collected: April 2, 2026 at 19:37
  • 🤖 AI Analyzed: April 15, 2026 at 23:56 (316h 18m after Collected)
April 2, 2026
Rental Nikken Co., Ltd.

Rental Nikken Co., Ltd. (Headquarters: Minato-ku, Tokyo; President: Yoshiyuki Saito) has established a "Disaster Response Hotline" to strengthen its customer support system during disasters.

This hotline is a dedicated contact point for inquiries regarding equipment arrangements and emergency responses from customers during disasters such as earthquakes and heavy rains.
Even if the target base is affected by a disaster, initial reception is possible via the hotline.
Outside business hours and on holidays, inquiries will be forwarded to relevant branches and offices as appropriate. By establishing a system that can respond even at night and on holidays, we have built a prompt and accurate customer response system during disasters.

Please note that this hotline is intended for prompt response during disasters and is a dedicated contact point that is activated only when a disaster occurs. Activation status will be announced on our website.
■Rental Nikken Website

Under the "Paid Volunteer Spirit" that we have upheld since our founding, we have provided support activities at numerous disaster sites. We will maximize the expertise we have cultivated to further strengthen our customer support system during disasters.

Rental Nikken will continue to contribute to local communities and society by solving various customer "problems" through the construction equipment rental business, prioritizing the supply of "safe" and "secure" machinery.

■Disaster Response Hotline
TEL: 03-6776-7876
* This hotline will be activated when a disaster occurs.
* Activation status will be announced on our website.

FAQ

When can I use the Disaster Response Hotline?

It is activated only when a disaster occurs. The activation status can be checked on Rental Nikken's website.

What kind of inquiries does the hotline handle?

It handles inquiries regarding equipment arrangements and emergency responses during disasters such as earthquakes and heavy rains.