Rental no Nikken Establishes "Disaster Response Hotline" to Strengthen Customer Support System During Disasters
Rental no Nikken has established a "Disaster Response Hotline" to strengthen its customer support system during disasters, ensuring prompt and accurate responses, including nights and holidays.
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- 📰 Published: April 2, 2026 at 23:21
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April 2, 2026
Rental no Nikken Co., Ltd.
Rental no Nikken Co., Ltd. (Headquarters: Minato-ku, Tokyo; President: Yoshiyuki Saito) has established a "Disaster Response Hotline" with the aim of strengthening its customer support system during disasters.
This hotline is a dedicated contact point for receiving inquiries from customers regarding machinery arrangements and emergency responses during disasters such as earthquakes and heavy rains.
Even if the target branch is affected by a disaster, initial reception is possible via the hotline.
Even outside business hours and on holidays, we will coordinate with each branch office as appropriate. By establishing a system that can respond even at night and on holidays, we have built a prompt and accurate customer response system during disasters.
Please note that this hotline is a dedicated contact point intended for prompt response during disasters and will only be activated when a disaster occurs. We will announce its activation on our company website.
Under the "Paid Volunteer Spirit" that we have upheld since our founding, we have provided support activities at numerous disaster sites. We will maximize the know-how we have cultivated to further strengthen our customer support system during disasters.
Rental no Nikken will continue to contribute to local communities and society by resolving various customer "problems" through our construction equipment rental business, prioritizing the supply of "safe" and "secure" machinery.
■Disaster Response Hotline
TEL: 03-6776-7876
*This hotline will be activated when a disaster occurs.
*The activation status will be announced on our website.
FAQ
When can I use the Disaster Response Hotline?
It will only be activated during disasters, and its activation status will be announced on our company's website.
What kind of inquiries can I make through the hotline?
It accepts inquiries regarding machinery arrangements and emergency responses during disasters such as earthquakes and heavy rains.
Will you respond during nights and holidays?
Yes, we have established a primary reception system that includes nights and holidays, and we will coordinate with each branch office as appropriate.