Recruit Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; President and Representative Director: Keiichi Ushida, hereinafter "Recruit"), which operates the travel information site "Jalan net," is holding the "Jalan Rental Car Review Ranking" for the first time. This ranking will honor stores of rental car companies that have been supported by users based on their review ratings for fiscal year 2025 (April 2025 - March 2026), as registered on the site. The results will be announced on a special website, and this article will introduce the results for the Okinawa area.

What is the "Jalan Rental Car Review Ranking"?

"Jalan Rental Car" has offered a review posting function for rental car experiences since January 2025. Along with in-store customer service, many real voices from users have been gathered in the reviews, including local sightseeing information and regional attractions through their rental car experiences.

Therefore, "Jalan Rental Car" is announcing the "Jalan Rental Car Review Ranking" with the aim of introducing those stores, as well as regional tourism information and attractions, to more people by honoring rental car stores that have garnered significant support in the form of user reviews. We also hope to contribute to the evolution and further development of the rental car industry.

"Jalan Rental Car Review Ranking 2025" (Okinawa Area) Award-Winning Stores

Overall trend of reviews posted on "Jalan Rental Car" in fiscal year 2025

In fiscal year 2025, the average overall satisfaction score for all reviews received by "Jalan Rental Car" was 4.29 points, and the average staff interaction score was 4.30 points.

Furthermore, an analysis of the review content revealed a tendency for positive reviews to be given when the shuttle service to the store, the explanation process from arrival at the store to rental, were smooth, kind, and polite.

Additionally, approximately 29% of the posts included keywords indicating repeat usage intent, such as "I want to use it again," "I always use it," and "I have used it several times." Among these, positive comments regarding services were often seen alongside indications of repeat usage intent and experience.

[Okinawa Area] Award-Winning Store Information

Reviews <Overall Satisfaction Category>

1st Place: ASTIDA RENTAL CAR Okinawa Toyosaki Store

https://www.jalan.net/rentacar/search/470000/LRG_470200/SML_470202/SHOP_6546/

2nd Place: MamRex Rental Car Ishigakijima Main Store

https://www.jalan.net/rentacar/search/470000/LRG_471700/SML_471702/SHOP_7025/

3rd Place: ORIX Rent-a-Car Naha Airport Annex Store

https://www.jalan.net/rentacar/search/470000/LRG_470200/SML_470202/SHOP_1875/

Reviews <Staff Interaction Category>

1st Place: Curuca Rental Car Tomigusuku CLASS Store

https://www.jalan.net/rentacar/search/470000/LRG_470200/SML_470202/SHOP_6518/

2nd Place: ASTIDA RENTAL CAR Okinawa Toyosaki Store

https://www.jalan.net/rentacar/search/470000/LRG_470200/SML_470202/SHOP_6546/

3rd Place: MamRex Rental Car Ishigakijima Main Store

https://www.jalan.net/rentacar/search/470000/LRG_471700/SML_471702/SHOP_7025/

Jalan Rental Car Review Ranking Overview

[Judging Criteria]

Awards will be presented to rental car company stores that ranked high in the average review score for the entire fiscal year 2025 (Period: April 2025 - March 2026) posted on "Jalan Rental Car."

There are two categories: "Overall Satisfaction" and "Staff Interaction." Considering the fairness based on the number of stores registered on "Jalan Rental Car," we will honor the top stores in each of the following six areas:

[Target Areas]

[Award Categories]

- Overall Satisfaction Category - Staff Interaction Category

About "Jalan Rental Car"

"Jalan Rental Car" is a service that allows users to compare and search for rental car companies nationwide and make online reservations from PCs and smartphones. Users can select the optimal plan based on their departure location, desired car type, price, and usage conditions. There are also attractive coupons and points available for use at the time of booking. It can be used regardless of whether you have a hotel reservation, and after booking, you simply pick up the car at the store, making it easy and convenient for travel and business trips. "Jalan Rental Car" aims to create travel demand and revitalize regions through providing information and facilitating reservations and usage of rental cars.

"Jalan Rental Car": https://www.jalan.net/rentacar/

"Jalan Rental Car Review Ranking 2025" Special Site:

https://www.jalan.net/rentacar/themes/kuchikomi_ranking/

Inquiries regarding participation: https://www.jalan.net/activity/inquiry/

▼ About Recruit

https://www.recruit.co.jp/

▼ Inquiries regarding this matter

https://www.recruit.co.jp/support/form/

FACT BOX

  • Source: PR TIMES
  • Category: press_release