First Ever! "Jalan Rental Car Review Ranking 2025" Announces Hokkaido Area Awardees for Rental Car Stores Supported by Many Users

Recruit Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; President and Representative Director: Keiichi Ushida, hereinafter Recruit), which operates the travel information site "Jalan net," is holding the "Jalan Rental Car Review Ranking" for the first time. This ranking will honor rental car stores that have been supported by users based on their review ratings for fiscal year 2025 (April 2025 - March 2026), with results announced by area. In this article, we will introduce the results for the Hokkaido area.

What is the "Jalan Rental Car Review Ranking"?

"Jalan Rental Car" began offering a review posting function for rental car experiences in January 2025. The reviews received include many real voices from users, not only about customer service at the stores but also about local tourist information and regional attractions gained through their rental car experiences.

Therefore, "Jalan Rental Car" is announcing the "Jalan Rental Car Review Ranking" with the aim of honoring rental car stores that have garnered significant support through user reviews, thereby introducing those stores, as well as regional tourist information and attractions, to a wider audience, and contributing to the evolution and further development of the rental car industry.

"Jalan Rental Car Review Ranking 2025" (Hokkaido Area) Awarded Stores

Overall trend of reviews posted on "Jalan Rental Car" in fiscal year 2025

The average overall satisfaction score for all reviews received by "Jalan Rental Car" in fiscal year 2025 was 4.29 points, and the average staff interaction score was 4.30 points.

Analysis of the review content revealed a tendency for positive reviews to be given when the shuttle service to the store, the explanation flow from arrival at the store to rental, were smooth, kind, and polite.

Additionally, approximately 29% of all posts included keywords indicating repeat usage intent, such as "I want to use it again," "I always use it," or "I've used it several times." Among these, positive comments regarding service were often seen alongside posts about repeat usage intent and experience.

[Hokkaido Area] Awarded Store Information

Reviews <Overall Satisfaction Category>

1st Place: Honda Lease Tokachi Obihiro Airport Departure Counter

https://www.jalan.net/rentacar/search/010000/LRG_013200/SML_013202/SHOP_7022/

2nd Place: Nissan Rent a Car Memanbetsu Airport Branch

https://www.jalan.net/rentacar/search/010000/LRG_012300/SML_012305/SHOP_690/

3rd Place: Honda Lease Asahikawa Asahikawa Airport Branch

https://www.jalan.net/rentacar/search/010000/LRG_012000/SML_012005/SHOP_5787/

Reviews <Staff Interaction Category>

1st Place: Honda Lease Asahikawa Asahikawa Airport Branch

https://www.jalan.net/rentacar/search/010000/LRG_012000/SML_012005/SHOP_5787/

2nd Place: Honda Lease Tokachi Obihiro Airport Departure Counter

https://www.jalan.net/rentacar/search/010000/LRG_013200/SML_013202/SHOP_7022/

3rd Place: J-Trip Car Rentals Hakodate Airport Branch

https://www.jalan.net/rentacar/search/010000/LRG_011400/SML_011402/SHOP_6498/

Jalan Rental Car Review Ranking Overview

[Judging Criteria]

Awards are presented to rental car stores that ranked high in the average review score for fiscal year 2025 (Target Period: April 2025 - March 2026) posted on "Jalan Rental Car."

There are two categories: "Overall Satisfaction" and "Staff Interaction." Considering the fairness based on the number of stores registered on the Jalan site, awards will be given to the top stores in each of the following six areas.

[Target Areas]

[Award Categories]

- Overall Satisfaction Category - Staff Interaction Category

About "Jalan Rental Car"

"Jalan Rental Car" is a service that allows users to compare and search for rental car companies nationwide and make online reservations from PCs and smartphones. Users can select the optimal plan based on their departure location, desired car model, price, and usage conditions. There are also advantageous coupons and points available for use at the time of booking. It can be used regardless of whether a hotel reservation has been made, and after booking, users can simply pick up the car at the store, making it easy and convenient for travel and business trips. "Jalan Rental Car" aims to create travel demand and revitalize regions through providing information and facilitating reservations and usage of rental cars.

"Jalan Rental Car": https://www.jalan.net/rentacar/

"Jalan Rental Car Review Ranking 2025" Special Site:

https://www.jalan.net/rentacar/themes/kuchikomi_ranking/

Inquiries regarding participation: https://www.jalan.net/activity/inquiry/

▼About Recruit

https://www.recruit.co.jp/

▼Inquiries regarding this matter

https://www.recruit.co.jp/support/form/