First Ever! "Jalan Rental Car Review Ranking 2025" Announces Central Region Winners, Recognizing Rental Car Stores Supported by Many Users

Recruit Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; President and Representative Director: Keiichi Ushida, hereinafter "Recruit"), which operates the travel information site "Jalan net," is holding the "Jalan Rental Car Review Ranking" for the first time. This ranking will honor stores of rental car companies that have received user support based on their review scores for fiscal year 2025 (April 2025 - March 2026), as registered on the site. The results will be announced on a special website, and this article will introduce the results for the Central region.

What is the "Jalan Rental Car Review Ranking"?

"Jalan Rental Car" has offered a review posting function for rental car experiences since January 2025. Many real voices from users, including information on local sightseeing and regional attractions gained through their rental car experiences, in addition to in-store customer service, have been gathered through the reviews.

Therefore, "Jalan Rental Car" is announcing the "Jalan Rental Car Review Ranking" with the aim of honoring rental car stores that have garnered significant support through user reviews, thereby introducing those stores, as well as regional tourism information and attractions, to a wider audience, and contributing to the evolution and further development of the rental car industry.

"Jalan Rental Car Review Ranking 2025" (Central Region) Award-Winning Stores

Overall trend of reviews posted on "Jalan Rental Car" in fiscal year 2025

In fiscal year 2025, the average overall satisfaction score for all reviews received by "Jalan Rental Car" was 4.29 points, and the average staff interaction score was 4.30 points.

Analysis of the review content revealed a tendency for positive reviews to be given when the shuttle service to the store, the explanation process from arrival at the store to rental, were smooth, kind, and polite.

Furthermore, approximately 29% of all posts included keywords indicating repeat usage intent, such as "I want to use it again," "I always use it," or "I've used it several times." Among these, positive comments regarding service were often seen alongside indications of repeat usage intent or experience.

[Central Region] Award-Winning Store Information

Reviews <Overall Satisfaction Category>

1st Place: J Net Rent-a-Car Nagano Station East Exit Store

https://www.jalan.net/rentacar/search/160000/LRG_160200/SML_160202/SHOP_120/

2nd Place: Toyota Rent a Car Fukui Station East Exit

https://www.jalan.net/rentacar/search/200000/LRG_200300/SML_200302/SHOP_3156/

3rd Place: Nissan Rent a Car Mishima Shinkansen Exit Store

https://www.jalan.net/rentacar/search/210000/LRG_212000/SML_212005/SHOP_1365/

Reviews <Staff Interaction Category>

1st Place: Toyota Rent a Car Fukui Station East Exit

https://www.jalan.net/rentacar/search/200000/LRG_200300/SML_200302/SHOP_3156/

2nd Place: J Net Rent-a-Car Nagano Station East Exit Store

https://www.jalan.net/rentacar/search/160000/LRG_160200/SML_160202/SHOP_120/

3rd Place: Budget Rent a Car Kanazawa Station West Exit Store

https://www.jalan.net/rentacar/search/190000/LRG_192000/SML_192002/SHOP_4734/

Jalan Rental Car Review Ranking Overview

[Judging Criteria]

Awards will be presented to rental car company stores that ranked high in the average review scores posted on "Jalan Rental Car" during fiscal year 2025 (Period: April 2025 - March 2026).

There are two categories: "Overall Satisfaction" and "Staff Interaction." Considering the fairness based on the number of stores registered on the Jalan site, awards will be given to the top stores in each of the following six areas.

[Target Areas]

[Award Categories]

- Overall Satisfaction Category - Staff Interaction Category

About "Jalan Rental Car"

"Jalan Rental Car" is a service that allows users to compare and search for rental car companies nationwide and make online reservations from PCs and smartphones. Users can select the optimal plan based on their departure location, desired car type, price, and usage conditions. There are also attractive coupons and points available for use at the time of booking. It can be used regardless of whether a hotel reservation has been made, and after booking, users can simply pick up the car at the store, making it easy and convenient for travel and business trips. "Jalan Rental Car" aims to create travel demand and revitalize regions through providing information and facilitating reservations and usage of rental cars.

Jalan Rental Car: https://www.jalan.net/rentacar/

"Jalan Rental Car Review Ranking 2025" Special Site:

https://www.jalan.net/rentacar/themes/kuchikomi_ranking/

Inquiries regarding participation: https://www.jalan.net/activity/inquiry/

▼About Recruit

https://www.recruit.co.jp/

▼Contact for inquiries regarding this matter

https://www.recruit.co.jp/support/form/