R&R and Japan PC Service Announce Business Partnership in Digital Device Repair

R&R Inc. (Headquarters: Chiyoda-ku, Tokyo; President and CEO: Takayuki Ikeda; hereinafter referred to as "Our Company") is pleased to announce that it has entered into a business partnership with Japan PC Service Co., Ltd. (Headquarters: Suita-shi, Osaka; President and CEO: Nobuyuki Ieyoshi), which operates the service brand "Dejipho" for digital device setup, repair, and troubleshooting, in the repair domain for digital devices such as PCs. This partnership enables users to request repairs for various digital devices through "monomane" (Monomane), the asset management app provided by our company, at the 13 "PC Hospital" locations operated by Japan PC Service nationwide. Background of the Partnership In recent years, interest in the "Right to Repair" has been growing in Japan, and there is a demand for infrastructure that allows consumers to easily repair their belongings. Our company supports the transition to a circular economy from the perspective of "repair" by enhancing the convenience and transparency of repairs through the operation of an asset management app and repair platform. Japan PC Service is the only listed company among independent repair service providers, possessing top-class technical capabilities and an extensive track record of approximately 420,000 cases handled annually. By combining the strengths of both companies, we have entered into this repair business partnership in the field of digital devices such as PCs with the aim of delivering a "secure and comfortable repair experience" to more users. Regarding the Right to Repair Service Overview Users can now request repairs at each PC Hospital store through the asset management app "monomane" that enables repairs. Provided Stores: 13 PC Hospital locations nationwide Service Provided: Online repair reception Target Categories: Digital devices such as PCs Support Methods: On-site repair / In-store repair / Mail-in repair Store Name Location PC Hospital Sapporo 1F, Ko-po Nango, 7-chome Minami 4-jo, Nango-dori, Shiroishi-ku, Sapporo-shi, Hokkaido PC Hospital Tokyo Mita 1F, Sanwa Building, 3-24-21 Shiba, Minato-ku, Tokyo PC Hospital Tokyo Kokubunji 1F, Bell Comfort, 4-11-2 Honda, Kokubunji-shi, Tokyo PC Hospital Saitama Omiya 1F, Morita Building, 2-407 Sakuragi-cho, Omiya-ku, Saitama-shi, Saitama PC Hospital Chiba Chuo 1F, Ishide Building, 7-5 Nitta-cho, Chuo-ku, Chiba-shi, Chiba PC Hospital Yokohama Rokkakubashi 1F, Famille Hakuraku, 2-14-28 Rokkakubashi, Kanagawa-ku, Yokohama-shi, Kanagawa PC Hospital Kanagawa Atsugi 8F, Atsugi Garden City Building, 1-5-10 Nakamachi, Atsugi-shi, Kanagawa PC Hospital Hamamatsu Aoi AEON TOWN Hamamatsu Aoi, 3-25-1 Aoi Nishi, Chuo-ku, Hamamatsu-shi, Shizuoka PC Hospital Nagoya 1F, Hayashi Residence, 5-2 Daisho-cho, Higashi-ku, Nagoya-shi, Aichi PC Hospital Osaka Suita 1F, President Building, 9-33 Hiroshiba-cho, Suita-shi, Osaka PC Hospital Kobe 1F, Phare Kobe Building, 1-1-1 Nishitachibana-dori, Hyogo-ku, Kobe-shi, Hyogo PC Hospital Kyoto Station Front 1F, Granmerry, 694夷之町, Higashinotoin-dori Shichijo-dori, Shimogyo-ku, Kyoto-shi, Kyoto PC Hospital Fukuoka Hakata Room 201, K-2 Building, 5-8-5 Hakata Station Minami, Hakata-ku, Fukuoka-shi, Fukuoka About PC Hospital PC Hospital is a comprehensive support service provided by Japan PC Service Co., Ltd. that handles troubles with personal computers and peripheral devices. With year-round support nationwide, it resolves all sorts of issues, including PC repairs, setup for tablets/smartphones/digital appliances, and home network configuration. Through its widespread network of locations and support system, it not only handles repairs but also meets a wide range of needs such as initial setup, data migration, and network configuration, serving both individuals and corporations with peace of mind. Furthermore, it offers various support methods including on-site repairs, in-store drop-offs, mail-in repairs, and remote support. Details about PC Hospital here About monomane "monomane" is a free service provided by our company for centralized digital management of warranties and other documents, and for comparing repair estimates. Users can register information about various items they own, such as smartphones, home appliances, cars, gas appliances, watches, bags, and toys, for free, and digitally manage warranties and images in one place. Furthermore, in case of a malfunction, repairs can be requested online directly through "monomane," seamlessly linking asset management and the repair experience. By digitally managing item information, users can reduce the burden of managing warranties and receipts, and make calm decisions about repairs or replacements when trouble occurs. The entire repair process can be completed online, alleviating the lack of information surrounding repairs such as "I don't understand" or "it seems troublesome," allowing for comfortable repairs of various products. monomane Repair Flow User registration (free) Register information about items at home (free) Request repair estimates based on registered information Compare estimates from repair providers and select one Repair performed via store visit or delivery Online payment Complete! View details Future Developments With this business partnership, it has become possible to request essential services such as comprehensive support for digital devices like PCs through "monomane." Our company will continue to strengthen cooperation with many repair service providers, contributing to the improvement of repair service convenience and the realization of a sustainable circular economy. Additionally, in line with the growing "Right to Repair" movement, we will promote the development of an environment where users can make appropriate repair choices. Through the provision of "monomane," we aim to make repair a more accessible and rational option, contributing to the cultivation of a culture that values and uses items for a long time. Company Profile R&R Inc. Representative: Takayuki Ikeda Location: 3F, Awajicho Ekimae Bldg., 1-2-7 Kanda-Suda-cho, Chiyoda-ku, Tokyo 101-0041 Main Business: Development and operation of the asset management app "monomane" and repair platform "REPAIR BASE," consulting services related to repairs and warranties, design and operation of extended warranty services Official HP: https://randr.co.jp/ Japan PC Service Co., Ltd. [Securities Code: 6025] Representative: Nobuyuki Ieyoshi Location: President Building, 9-33 Hiroshiba-cho, Suita-shi, Osaka 564-0052 Business Activities: Repair, setup, and troubleshooting of IT equipment (on-site, in-store, phone, etc.), fixed-rate membership services, call center outsourcing, corporate maintenance, installation and setup work, etc. Japan PC Service Official HP: https://www.j-pcs.jp/ PC Hospital Official HP: https://www.4900.co.jp/ Keywords: