RakuRaku Jidou Outai and RakuRaku Mail Marketing from Raks to Exhibit at Marketing Sales World 2026 Summer Tokyo

Raks Co., Ltd. (Head Office: Shibuya-ku, Tokyo, Representative Director: Takanori Nakamura) will exhibit its inquiry auto-response system "RakuRaku Jidou Outai" (formerly "Mail Dealer") and its email marketing service "RakuRaku Mail Marketing" (formerly "Haipai Mail") at "Marketing Sales World 2026 Summer Tokyo," to be held from July 8 (Wed) to 10 (Fri), 2026, at Tokyo Big Sight.

"Marketing Sales World" is a comprehensive exhibition that brings together services and solutions for front-line departments such as marketing and sales.

This exhibition allows marketing, sales promotion, sales, advertising, sales promotion, CS, CX, and EC managers looking to improve operational efficiency and productivity to compare the latest products and services and learn about the latest trends through seminars by distinguished lecturers.

During the exhibition, at the "RakuRaku Jidou Outai" and "RakuRaku Mail Marketing" booths, we will introduce solutions that realize the efficiency of inquiry response using AI, and business negotiation generation through the automation of customer approaches, for those who have issues such as "taking too long to handle inquiries" and "not seeing enough business negotiations."

Additionally, from 3:00 PM on July 8 (Wed), at Exhibitor Seminar Venue 1, we will introduce methods for improving the efficiency of order reception and order placement operations using "RakuRaku Jidou Outai" and actual success stories.

We encourage those who have issues with order reception and order placement operations, particularly in the manufacturing and wholesale industries, to attend.

[Seminar Overview]

How to Eliminate Errors in Order Reception Operations, Preventing Complaints and Sales Losses Due to Missed Responses

In the order reception and order placement operations of the manufacturing and wholesale industries, common issues include missed responses and reliance on individual employees for tasks involving email, FAX, etc. This lecture will introduce "RakuRaku Jidou Outai," which centrally manages order information and visualizes response status. With actual success stories, we will clearly explain concrete solutions that achieve zero missed responses and improve the efficiency of order reception operations.

▼ Click here to reserve your seminar participation

https://expo.bizcrew.jp/event/15428/module/timetable/442446

Exhibition Overview

Event Name

Marketing Sales World 2026 Summer Tokyo

Dates

July 8 (Wed) - 10 (Fri), 2026, 10:00 AM - 5:00 PM

Venue

Tokyo Big Sight, South Exhibition Hall

Booth Location

South Hall 1, S03-15

Official Website

https://www.bizcrew.jp/expo/marketing-sales-tokyo

▼ Click here for advance visitor registration (free)

https://www.bizcrew.jp/expo/entry/marketing-sales-tokyo

About the Products

Inquiry Auto-Response System "RakuRaku Jidou Outai"

"RakuRaku Jidou Outai" (formerly "Mail Dealer") is an inquiry auto-response system that utilizes AI functions to reuse past response information as knowledge assets.

It automates email response operations through reply generation based on past response history and a risk detection function that prioritizes emails based on their content. Furthermore, it resolves issues such as reliance on individual employees and missed or delayed responses by visualizing response status, thereby improving the efficiency of inquiry response operations.

Since its launch in 2001, we have developed features based on customer needs, evolving it into a more convenient and user-friendly system. Currently, the cumulative number of installations exceeds 9,000 companies, and it has achieved the No. 1 sales share for 17 consecutive years.

▼ Official Website

https://www.rakus.co.jp/rakurakucloud/jidootai/

*In the email processing market (Source: ITR "ITR Market View: Email/Web Marketing Market 2026" Email Processing Market: Sales Amount Trends and Share by Vendor (FY2009-2025 Forecast). The old product name (Mail Dealer) is listed in this report.)

Email Marketing Service "RakuRaku Mail Marketing"

"RakuRaku Mail Marketing" (formerly "Haipai Mail") is an email marketing service equipped with all necessary functions, based on practical know-how gained from over 10,000 cumulative installations.

Even without specialized marketing knowledge, anyone can easily master advanced functions such as segmented distribution and step emails through intuitive operation. Furthermore, we support cost-effective and effective email marketing by building together the "operation" to achieve results, such as proposing and refining distribution plans, through continuous support.

▼ Official Website

https://www.rakus.co.jp/rakurakucloud/mailmarketing/

Company Profile

Raks Co., Ltd.

Location: 5-27-5 Sendagaya, Shibuya-ku, Tokyo, Link Square Shinjuku

Established: November 1, 2000

Capital: 378.37 million yen

Representative: Takanori Nakamura, Representative Director

Business Activities: Cloud Service Business

Company HP: https://www.rakus.co.jp/

Inquiries Regarding This Matter

Raks Co., Ltd. RakuRaku Cloud Front Office Business Division Marketing Planning Department

Contact Person: Yukiko Yamamori

e-mail: it-mkt@rakus.co.jp