Raks's "Rakuraku Jidou Otai" to Exhibit at "General Affairs, HR, and Accounting Week"
Raks Co., Ltd. will exhibit its automated inquiry response system "Rakuraku Jidou Otai" at "General Affairs, HR, and Accounting Week" held at Tokyo Big Sight from June 17-19, 2026. The system utilizes AI to improve the efficiency of email response operations and promote DX.
📋 Article Processing Timeline
- 📰 Published: June 12, 2026 at 10:00
- 🔍 Collected: June 12, 2026 at 10:28 (28 min after Published)
- 🤖 AI Analyzed: June 12, 2026 at 16:52 (6h 24m after Collected)
Raks Co., Ltd. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Takanori Nakamura) announced that its automated inquiry response system "Rakuraku Jidou Otai" (formerly "Mail Dealer") will be exhibited at the "General Affairs, HR, and Accounting Week [Tokyo | June]" trade show, to be held at Tokyo Big Sight from Wednesday, June 17 to Friday, June 19, 2026.
This event is a trade show for back-office professionals, including those in general affairs, human resources, accounting, legal affairs, DX promotion, and management. Numerous companies will set up booths for on-site business negotiations, consultations, and information gathering. It is comprised of nine specialized exhibitions aligned with back-office challenges, such as the "Work Style Reform EXPO," "Health Management EXPO," and "HR EXPO."
"Rakuraku Jidou Otai" will be exhibited at the "Work Style Reform EXPO," which brings together services that promote operational efficiency and DX.
At the "Rakuraku Jidou Otai" booth, we will introduce features for improving the efficiency of inquiry response operations and AI-driven automation functions for those interested in DX utilizing generative AI and other technologies. You can also see the actual operation screen, so please visit our booth.
Exhibition Overview
Event Name
The 25th General Affairs, HR, and Accounting Week [Tokyo | June]
Dates
Wednesday, June 17 - Friday, June 19, 2026
Venue
Tokyo Big Sight
Booth Location
South Hall 3-4, Booth S26-1
Official Website
https://www.office-expo.jp/tokyo/ja-jp.html
▼Pre-registration for Visitors Here
https://www.office-expo.jp/tokyo/ja-jp/register.html
Exhibited Product
Automated Inquiry Response System "Rakuraku Jidou Otai" (formerly "Mail Dealer")
"Rakuraku Jidou Otai" (formerly "Mail Dealer"), developed and sold by Raks, is an automated inquiry response system that reuses past response information as knowledge assets by leveraging AI functions.
It automates email response operations through functions such as generating reply drafts based on past response history and risk detection that prioritizes emails based on their content. Furthermore, it resolves issues like personalization and missed/delayed responses by visualizing the response status, thereby improving the efficiency of inquiry response operations.
"Rakuraku Jidou Otai" is advancing the integration of AI agent functions with the aim of achieving complete automation of inquiry response operations. Last October, we released a function that automatically generates draft email replies using AI, based on accumulated past response history and knowledge such as FAQs.
▼Rakuraku Jidou Otai Official Website
https://www.rakus.co.jp/rakurakucloud/jidootai/
Company Profile
Company Name: Raks Co., Ltd.
Headquarters Address: Link Square Shinjuku, 5-27-5 Sendagaya, Shibuya-ku, Tokyo 151-0051
Representative Director: Takanori Nakamura
Established: November 1, 2000
Capital: 378,378,000 JPY
Business Activities: Cloud Services Business
Website: https://www.rakus.co.jp/
Inquiries Regarding This Matter
Raks Co., Ltd. Rakuraku Cloud Front Office Business Division Marketing Department
Contact Person: Yamamori
e-mail: it-mkt@rakus.co.jp
This event is a trade show for back-office professionals, including those in general affairs, human resources, accounting, legal affairs, DX promotion, and management. Numerous companies will set up booths for on-site business negotiations, consultations, and information gathering. It is comprised of nine specialized exhibitions aligned with back-office challenges, such as the "Work Style Reform EXPO," "Health Management EXPO," and "HR EXPO."
"Rakuraku Jidou Otai" will be exhibited at the "Work Style Reform EXPO," which brings together services that promote operational efficiency and DX.
At the "Rakuraku Jidou Otai" booth, we will introduce features for improving the efficiency of inquiry response operations and AI-driven automation functions for those interested in DX utilizing generative AI and other technologies. You can also see the actual operation screen, so please visit our booth.
Exhibition Overview
Event Name
The 25th General Affairs, HR, and Accounting Week [Tokyo | June]
Dates
Wednesday, June 17 - Friday, June 19, 2026
Venue
Tokyo Big Sight
Booth Location
South Hall 3-4, Booth S26-1
Official Website
https://www.office-expo.jp/tokyo/ja-jp.html
▼Pre-registration for Visitors Here
https://www.office-expo.jp/tokyo/ja-jp/register.html
Exhibited Product
Automated Inquiry Response System "Rakuraku Jidou Otai" (formerly "Mail Dealer")
"Rakuraku Jidou Otai" (formerly "Mail Dealer"), developed and sold by Raks, is an automated inquiry response system that reuses past response information as knowledge assets by leveraging AI functions.
It automates email response operations through functions such as generating reply drafts based on past response history and risk detection that prioritizes emails based on their content. Furthermore, it resolves issues like personalization and missed/delayed responses by visualizing the response status, thereby improving the efficiency of inquiry response operations.
"Rakuraku Jidou Otai" is advancing the integration of AI agent functions with the aim of achieving complete automation of inquiry response operations. Last October, we released a function that automatically generates draft email replies using AI, based on accumulated past response history and knowledge such as FAQs.
▼Rakuraku Jidou Otai Official Website
https://www.rakus.co.jp/rakurakucloud/jidootai/
Company Profile
Company Name: Raks Co., Ltd.
Headquarters Address: Link Square Shinjuku, 5-27-5 Sendagaya, Shibuya-ku, Tokyo 151-0051
Representative Director: Takanori Nakamura
Established: November 1, 2000
Capital: 378,378,000 JPY
Business Activities: Cloud Services Business
Website: https://www.rakus.co.jp/
Inquiries Regarding This Matter
Raks Co., Ltd. Rakuraku Cloud Front Office Business Division Marketing Department
Contact Person: Yamamori
e-mail: it-mkt@rakus.co.jp
FAQ
When will "General Affairs, HR, and Accounting Week," where Raks is exhibiting, be held?
It will be held from Wednesday, June 17 to Friday, June 19, 2026, at Tokyo Big Sight.
What kind of problems does "Rakuraku Jidou Otai" solve?
It solves issues such as inefficiency, personalization, and missed/delayed responses in email handling operations through AI-driven automation and efficiency improvements.
What kind of AI functions does "Rakuraku Jidou Otai" have?
Functions include automatic generation of reply drafts based on past response history and FAQs, email prioritization, and risk detection.
What kind of business does Raks conduct?
Raks operates a cloud services business, providing systems that support the efficiency of corporate back-office operations.
Will there be a demonstration of "Rakuraku Jidou Otai" at the event?
Yes, there will be a booth where you can see the actual operation screen.