Winning Bid Auction "Selca" Records Customer Satisfaction of 4.7, Supported by Over 4,400 Reviews for Both "High Sale Price" and "Thorough Support from Sales Advisors"
Used car selling service "Selca" records customer satisfaction of 4.7.
📋 Article Processing Timeline
- 📰 Published: March 28, 2026 at 01:02
- 🔍 Collected: March 28, 2026 at 21:59 (20h 57m after Published)
- 🤖 AI Analyzed: April 15, 2026 at 04:11 (414h 12m after Collected)
Winning bid auction service "Selca," operated by Quick Network Co., Ltd. (Headquarters: Kobe City, Hyogo Prefecture, President and CEO: Shori Tabata), has reached a cumulative total of 4,492 user reviews, maintaining a high average satisfaction rating of 4.7 (out of 5 points, as of March 2026).
The unique service, which resolves the "phone rush" (commonly known as the "oni-den" problem) characteristic of lump-sum appraisals, is highly praised by users who feel anxious about selling as "reliable companions" due to the personal support from sales advisors and the prompt and courteous customer support. By merging digital mechanisms with the analog hospitality of specialized staff, we provide a sales experience that offers a sense of satisfaction.
【Four Strengths of "Selca" Praised by Users】
We analyzed the latest reviews (4,492 cases) and organized the elements that directly contribute to satisfaction.
1. "Price Maximization" Support from Dedicated Sales Advisors
During auction listings, sales advisors, who are knowledgeable about market prices, support each user in setting their "reserve price (minimum desired price)." Their advice, which considers the car's condition and rarity rather than just mechanical appraisal, boosts high-value sales.
User voice: "The representative explained everything carefully, and I was able to set the price with confidence. In the end, it was sold for more than I hoped, and I'm truly glad I trusted their advice."
2. Peace of Mind Through Prompt and Courteous "Inquiry Support"
Customer support promptly handles even complex processes such as paperwork and vehicle handover. Users who are selling a car for the first time or are not familiar with IT operations have sent many messages of gratitude, saying, "The replies are fast, and the explanations are easy to understand."
User voice: "The response via chat and phone was very quick, and any concerns were resolved immediately. The staff's language was also polite, and I felt at ease from start to finish."
3. Completed with One Appraisal. Absolutely No Persistent Sales Calls
The point of contact is consolidated with Selca alone. Without being bothered by solicitation calls from multiple companies, an online competition is held among over 8,000 participating companies nationwide based on appraisal data from one session (approx. 1 hour) by a sales advisor.
User voice: "The biggest appeal was that there were no sales calls at all, and the process was stress-free. I felt the sale was smooth throughout without any hassle."
4. Experience the Excitement of "Bidding Up" in Real-Time
Bidding status can be checked in real-time on your smartphone. By visualizing the price increases, the service offers an experience that includes entertainment elements beyond a simple sale, providing excitement that differentiates it from other selling methods.
User voice: "It was very fun to see in real-time how the price of the car I had taken good care of was going up. The price surged just before the deadline, which was quite thrilling."