Quickman Inc. (Headquarters: Osaka; CEO: Takuya Yamamoto) is now offering 'Support One,' an IT support service tailored for small and medium-sized enterprises (SMEs).

While the adoption of IT equipment and cloud services is increasing among many SMEs, the shortage of dedicated IT personnel has become a critical issue. Many companies face problems such as lacking a point of contact for PC issues, difficulty with network or email settings, and not knowing where to start with security implementations.

'Support One' acts as an 'external IT department' for these businesses, offering unlimited telephone and remote support on a subscription basis. By combining this with the company's security service, 'QuickShield,' Quickman provides a one-stop solution for IT support and cybersecurity at a price point accessible to SMEs.

Service Overview ● Unlimited Telephone and Remote Support Clients can access unlimited support for PCs, networks, email, and software issues via phone and remote connection. ● A Consultation Desk as an Alternative to an IT Staff Professional staff handle a wide range of business IT challenges, including PC malfunctions, email settings, printer connectivity, network outages, Microsoft Office usage, cloud service utilization, and business software configuration. ● Broad Track Record Leveraging knowledge from data recovery and corporate IT support, the team handles everything from server construction and network environment improvement to business system introduction and backup management. ● Integration with Security Services When used alongside 'QuickShield,' businesses can manage daily IT support and cyberattack countermeasures simultaneously. ● SME-Friendly Pricing Starting from 980 yen per month, this service offers a significant cost reduction compared to hiring full-time IT personnel while ensuring access to expert advice.

About Data Recovery Quickman Data Recovery Quickman offers recovery services for various devices, including servers, NAS, external HDDs, and PCs. Aiming to be the 'No. 1 Data Recovery Firm,' it operates on a contingency fee basis for both corporate and individual clients. The company is ISO/IEC 27001 (ISMS) certified, ensuring strict information management.

FACT BOX

  • Source: PR TIMES
  • Category: New Product
  • Products / services: QuickShield