Polimill Holds Beginner Training on Municipal Generative AI QommonsAI for Staff in Tobetsu, Hokkaido

Polimill Inc. (Headquarters: Minato-ku, Tokyo; Representative Directors: Ayame Ito and Nonoka Taniguchi), a company driving the social implementation of generative AI, held an on-site beginner training session on April 9, 2026, for staff of Tobetsu Town in Hokkaido on how to use QommonsAI, its generative AI service for local governments. The training was held for Tobetsu Town, Hokkaido, using a beginner-level curriculum. A total of 71 people participated, with 38 attendees in the morning session and 33 in the afternoon session. In a five-point survey on understanding of the training, the average score was 3.17, and about 40% of participants gave a score of 4 or higher. Since the town had already introduced and used various generative AI tools, many staff members had a relatively high level of understanding. Because many participants were already familiar with generative AI, they showed strong interest not only in basic explanations but also in QommonsAI-specific features and applications for municipal work. Questions and reactions were active throughout the session, reflecting participants’ strong motivation to learn. The feature that drew the most attention was the ability to switch consulting AIs. Several participants commented that other generative AI tools did not allow switching AIs midway through a task, while QommonsAI made the workflow from preliminary legal research to deeper investigation smooth and natural. Participants also praised the service’s priority access to highly reliable information sources customized for administrative use. One comment noted that it was impressive that the system was already configured for government work without requiring users to build their own RAG system, lowering the barrier to use. Other features also received positive feedback. The search function specialized for neighboring municipalities was seen as effective for responding to assembly-related matters. Many participants also recognized the practical value of QommonsAI for idea generation and planning support, saying it produced perspectives and ideas they would not have come up with alone. Participant feedback included: “This training was extremely helpful because it allowed comparison with other generative AI tools. In particular, the switching function left a strong impression because it made workflows possible that could not be done smoothly elsewhere.” “I think all staff should take this training, so holding it several times a year would be good.” “You cannot know unless you try it, so I will use it.” “I will start using it tomorrow!” Several participants left enthusiastic comments indicating that they intended to apply the tool immediately after the training. Main requests included expanding prompt presets and providing prompt collections based on use cases from other municipalities; preparing manuals on differences among AI models and how to use them appropriately; adding direct generation and export functions for files such as Word, Excel, and PowerPoint; enabling the creation of custom consulting AIs using private knowledge; adding functions to compare sentence endings and check consistency across municipalities when enacting or revising ordinances and regulations; and improving the UI so that the input field becomes active automatically after selecting a consulting AI. Funaoka, the person in charge, said that many participants already had experience using generative AI and that their attitude toward immediately applying what they learned to practical work was impressive. The town also expressed interest in holding not only beginner training but also intermediate and advanced sessions. Going forward, Polimill will support broader use by providing more practical content tailored to the challenges of each department. Polimill offers a free in-person training program nationwide for municipalities that have introduced QommonsAI, with company employees visiting local sites directly. The company provides curricula ranging from beginner and intermediate courses to training for managers, tailored to each municipality’s proficiency level and challenges. Its goal is not merely to complete implementation, but to accompany users until they can effectively use the service in the field. QommonsAI is a generative AI service for public administration developed, provided, and operated by Polimill. Based on tens of millions of data points, including domestic and international laws, policies, academic papers, and municipal case studies, it supports evidence-based solutions to local government challenges. As of April 2026, it is used by more than 750 municipalities and about 300,000 users across Japan. It is applied to a wide range of work, including assembly responses, policy planning, resident services, and public relations. The service includes 12 carefully selected models from four major providers: OpenAI, Anthropic, Google, and Preferred Networks, providing an environment where users can choose the optimal AI for each purpose. QommonsAI is provided directly to all municipalities without going through distributors. Since the service launch, Polimill has been offering free on-site implementation training as well as beginner and intermediate training to every adopting municipality. The company has also established an agile development system that can reflect requests from municipal workplaces in the service within as little as a few days, continuing to deliver the functions public administration needs at overwhelming speed. Official website: https://info.qommons.ai/ Company overview: Polimill Inc. is located in Minato-ku, Tokyo. Its representative directors are Ayame Ito and Nonoka Taniguchi. Its businesses include the planning, development, and operation of QommonsAI, a generative AI service for public administration, and Surfvote, a digital democracy platform. Corporate website: https://polimill.jp/