Recruitment Support Service "Plex Job" Specializing in Essential Workers Exceeds 2 Million Registered Users and 60,000 Client Businesses
Plex Job, a recruitment support service for essential workers operated by Plex Inc., has announced that its cumulative registered users have surpassed 2 million and the number of client businesses has exceeded 60,000, seven years after its launch. This growth is attributed to its specialized model, mismatch elimination, and advanced matching utilizing generative AI.
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- 📰 Published: April 30, 2026 at 19:00
- 🔍 Collected: April 30, 2026 at 10:31
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Plex Inc. (Headquarters: Chuo-ku, Tokyo; Representative Director and President: Shun Kurosaki; hereinafter "the Company") announces that "Plex Job," a recruitment support service specializing in essential workers, has surpassed 2 million registered job seekers (*1) and 60,000 client businesses seven years after its launch. This is an unprecedented scale in Japan's essential worker sector and evidence of rapid improvement in on-site recruitment.
Why has it grown into Japan's largest recruitment support service?
The background to Plex Job's rapid growth to 2 million registered users and 60,000 client businesses is its unique recruitment support model specialized in the essential worker sector.
In essential worker sectors such as logistics, construction, and manufacturing, there are many restrictions related to qualifications, licenses, and working conditions, making it difficult for traditional general-purpose human resource services to achieve successful matching. Plex Job designs its database based on the necessary qualifications, experience, and working conditions for each industry and job type, thereby minimizing mismatches from the application stage.
Furthermore, by involving dedicated staff who deeply understand both companies and job seekers, Plex Job goes beyond mere job introductions to provide support for organizing recruitment requirements, adjusting conditions, and matching with a view to post-employment retention. As a result, this has led to high achievements such as a customer satisfaction rate of 97.7%*2 and a retention rate of 94%*3.
In recent years, Plex Job has also been working on advancing matching support through the utilization of generative AI. By streamlining the analysis of job seekers' work history, qualifications, aspirations, and job requirements, it creates more time for dedicated engagement with both job seekers and companies, enabling highly accurate proposals.
This accumulation of efforts centered on "industry specialization," "mismatch elimination," and "technology utilization" has gained support from many companies and job seekers, leading Plex Job to grow into Japan's largest recruitment support service for essential workers.
Voices of Plex Job Users
The satisfaction rate of those who have actually used Plex Job is 97.7% (*2), indicating strong support as a service that enables satisfying career changes.
Voices of Plex Job users can be found on the following page:
https://www.plex-job.com/comment
Voices of Companies Using Plex Job
Achieved rapid recruitment even in areas where group formation is difficult, successfully hiring 60 people since introduction.
Mr. Inoue, Group Leader, Recruitment and Training Group, Asahi Logistics Co., Ltd.
Our company actively used various recruitment media for hiring, but we were unable to attract enough applicants for driver positions in some areas. Therefore, we introduced "Plex Job," which specializes in driver recruitment. Since it has a large number of registered job seekers nationwide, we were able to find excellent potential candidates not available through other recruitment media, successfully hiring approximately 60 drivers. We are able to quickly secure compatible personnel for each location, and the retention rate of personnel hired through "Plex Job" is very high, with almost no short-term turnover. We are very pleased to have hired valuable personnel beyond the cost per hire.
Accelerated recruitment with precise outreach/comprehensive support, successfully hiring over 250 "elite" individuals.
Mr. Fukuda, Assistant Manager, Tokyo Sales Office, Sanwa Kotsu Co., Ltd.
We felt limitations in the quality and quantity of applicants from traditional recruitment media. In particular, securing personnel to compensate for retirees due to an aging workforce was an urgent issue. Therefore, we decided to introduce "Plex Job," trusting its track record in introducing candidates to major taxi companies. The decisive difference between "Plex Job" and other recruitment media is the overwhelmingly high quality of applicants introduced. After its introduction, we received about one application every 10 minutes, and not only was the number of applications high, but many of them joined our company. We have successfully hired over 250 people cumulatively since its introduction, and we truly feel that job seekers applying through "Plex Job" are not just a select few, but truly an "elite multitude."
Local manufacturer struggling with an aging organization successfully hires 3 people in their 20s and 30s within less than a year of introduction.
Mr. F, Recruitment Manager (General Machinery and Equipment Manufacturing Industry), Company Name Undisclosed
As a local company, we were concerned about the future of our organization, which had a shortage of young talent and a large proportion of employees over 40. The biggest challenge was that traditional job sites only allowed us to "wait" for applications, preventing us from connecting with younger generations. Therefore, we decided to introduce Plex Job, which specializes in manufacturing and enables proactive recruitment. Since the agents understand our business content and recruitment requirements, there are fewer discrepancies before and after interviews, significantly reducing the burden on the recruitment manager.
Furthermore, easy and speedy communication via LINE and SMS.
Why has it grown into Japan's largest recruitment support service?
The background to Plex Job's rapid growth to 2 million registered users and 60,000 client businesses is its unique recruitment support model specialized in the essential worker sector.
In essential worker sectors such as logistics, construction, and manufacturing, there are many restrictions related to qualifications, licenses, and working conditions, making it difficult for traditional general-purpose human resource services to achieve successful matching. Plex Job designs its database based on the necessary qualifications, experience, and working conditions for each industry and job type, thereby minimizing mismatches from the application stage.
Furthermore, by involving dedicated staff who deeply understand both companies and job seekers, Plex Job goes beyond mere job introductions to provide support for organizing recruitment requirements, adjusting conditions, and matching with a view to post-employment retention. As a result, this has led to high achievements such as a customer satisfaction rate of 97.7%*2 and a retention rate of 94%*3.
In recent years, Plex Job has also been working on advancing matching support through the utilization of generative AI. By streamlining the analysis of job seekers' work history, qualifications, aspirations, and job requirements, it creates more time for dedicated engagement with both job seekers and companies, enabling highly accurate proposals.
This accumulation of efforts centered on "industry specialization," "mismatch elimination," and "technology utilization" has gained support from many companies and job seekers, leading Plex Job to grow into Japan's largest recruitment support service for essential workers.
Voices of Plex Job Users
The satisfaction rate of those who have actually used Plex Job is 97.7% (*2), indicating strong support as a service that enables satisfying career changes.
Voices of Plex Job users can be found on the following page:
https://www.plex-job.com/comment
Voices of Companies Using Plex Job
Achieved rapid recruitment even in areas where group formation is difficult, successfully hiring 60 people since introduction.
Mr. Inoue, Group Leader, Recruitment and Training Group, Asahi Logistics Co., Ltd.
Our company actively used various recruitment media for hiring, but we were unable to attract enough applicants for driver positions in some areas. Therefore, we introduced "Plex Job," which specializes in driver recruitment. Since it has a large number of registered job seekers nationwide, we were able to find excellent potential candidates not available through other recruitment media, successfully hiring approximately 60 drivers. We are able to quickly secure compatible personnel for each location, and the retention rate of personnel hired through "Plex Job" is very high, with almost no short-term turnover. We are very pleased to have hired valuable personnel beyond the cost per hire.
Accelerated recruitment with precise outreach/comprehensive support, successfully hiring over 250 "elite" individuals.
Mr. Fukuda, Assistant Manager, Tokyo Sales Office, Sanwa Kotsu Co., Ltd.
We felt limitations in the quality and quantity of applicants from traditional recruitment media. In particular, securing personnel to compensate for retirees due to an aging workforce was an urgent issue. Therefore, we decided to introduce "Plex Job," trusting its track record in introducing candidates to major taxi companies. The decisive difference between "Plex Job" and other recruitment media is the overwhelmingly high quality of applicants introduced. After its introduction, we received about one application every 10 minutes, and not only was the number of applications high, but many of them joined our company. We have successfully hired over 250 people cumulatively since its introduction, and we truly feel that job seekers applying through "Plex Job" are not just a select few, but truly an "elite multitude."
Local manufacturer struggling with an aging organization successfully hires 3 people in their 20s and 30s within less than a year of introduction.
Mr. F, Recruitment Manager (General Machinery and Equipment Manufacturing Industry), Company Name Undisclosed
As a local company, we were concerned about the future of our organization, which had a shortage of young talent and a large proportion of employees over 40. The biggest challenge was that traditional job sites only allowed us to "wait" for applications, preventing us from connecting with younger generations. Therefore, we decided to introduce Plex Job, which specializes in manufacturing and enables proactive recruitment. Since the agents understand our business content and recruitment requirements, there are fewer discrepancies before and after interviews, significantly reducing the burden on the recruitment manager.
Furthermore, easy and speedy communication via LINE and SMS.