[Iwami Town] AI Chatbot for Residents "Iwami Annaijin 'AI Town Mayor'" Released

Iwami Town (hereinafter referred to as "Iwami Town"), Tottori Prefecture, has released a conversational AI chatbot for residents, "Iwami Annaijin 'AI Town Mayor'," on its official website. This service is a new initiative aimed at improving the convenience of residents' lives by streamlining resident support for local governments.

Overview of "Iwami Annaijin 'AI Town Mayor'"

"Iwami Annaijin 'AI Town Mayor'" is a service where AI responds to questions and inquiries from residents. This system receives inquiries from residents and uses Azure AI Search and Google Custom Search to quickly retrieve necessary information. It then generates answers in natural language through Azure OpenAI Service. This allows residents to receive prompt and accurate support 24 hours a day, 365 days a year.

How to Use "Iwami Annaijin 'AI Town Mayor'"

This service can be accessed via the Iwami Town LINE Official Account or the Iwami Town website.

You can launch it by tapping "Ask the AI" in the basic menu.

Reasons and Objectives for Introduction

The introduction of "Iwami Annaijin 'AI Town Mayor'" is expected to bring the following benefits:

Speeding up resident services and providing 24-hour support.

Reducing the workload of staff and improving operational efficiency.

Understanding resident needs and improving services through data utilization.

Future Outlook

We are considering further expansion to other municipalities in the future. PlayNext Lab will continue to work with municipalities aiming to improve resident services by leveraging technology and diversity to build a better future.

<About PlayNext Lab Inc.>

Company Name: PlayNext Lab Inc. Established: January 2016 Headquarters: 9F, MG Meguro Ekimae, 2-15-19 Kami-Osaki, Shinagawa-ku, Tokyo 141-0021

Founded in 2016. With a vision of "Creating the future with technology and diversity," the company has handled a wide range of services including smartphone games, HR TECH services, and chatbot system development. In recent years, it has also focused on providing GovTech services that connect local governments and citizens.

With the development capabilities of its global engineering team, comprising members from 17 countries, the company aims to become a "Digital Transformation Creation Company" that pursues the growth of its own services and supports society and clients with the latest technology.

<Contact Information> For inquiries regarding this release, please contact us here.

https://www.playnext-lab.co.jp/contact/ PlayNext Lab Inc. / Inquiries Desk E-mail: info@playnext-lab.co.jp