[Chikushino City] LINE Application for Bulky Waste Collection Reservation Starts
Chikushino City has introduced PlayNext Lab's system and started accepting bulky waste collection reservations via LINE.
📋 Article Processing Timeline
- 📰 Published: March 28, 2026 at 17:22
- 🔍 Collected: March 28, 2026 at 21:59 (4h 37m after Published)
- 🤖 AI Analyzed: April 15, 2026 at 09:17 (419h 17m after Collected)
Chikushino City has started accepting bulky waste collection reservations via LINE, utilizing the bulky waste payment function of the "Smart Public Lab for GovTech Program" provided by PlayNext Lab Inc. (Headquarters: Shinagawa-ku, Tokyo; Representative Director: Takumi Kashiwa; hereinafter "PlayNext Lab"). This service is a new initiative aimed at streamlining local government's resident services and improving the convenience of residents' lives.
**■From purchasing bulky waste disposal tickets to booking collection, all completed via LINE**
Previously, inquiries about the required number of bulky waste stickers and collection schedule reservations were handled by phone. With the introduction of the bulky waste payment function, payment of bulky waste fees and collection schedule reservations can now be completed via LINE.
**～Flow until bulky waste disposal～**
**1. Tap "Bulky Waste Collection Application" from the menu and proceed to disposal reservation.**
From the "Online Application/Reservation" menu, follow the chatbot's guidance for bulky waste collection applications to proceed to the disposal reservation form corresponding to your administrative district.
**2. Fill in the disposal reservation information in the form, select a date, and complete payment to finalize the reservation application.**
Fill in the necessary information in the form, such as basic information, selection of bulky waste to be disposed of, image attachment, and details of the disposal location. After that, select an available date from the calendar and choose your preferred online payment method to complete the payment, thereby completing the disposal reservation.
**3. Attach information such as the reception number received on the chat screen to the bulky waste and place it at the designated disposal location.**
Once the disposal reservation is complete, a reservation completion notification will arrive on the LINE chat screen. Write down the reception number, collection date, and amount stated in the notification, attach it to the bulky waste, and place it at the disposal location specified in the application to complete the process.
**■From purchasing bulky waste disposal tickets to booking collection, all completed via LINE**
Previously, inquiries about the required number of bulky waste stickers and collection schedule reservations were handled by phone. With the introduction of the bulky waste payment function, payment of bulky waste fees and collection schedule reservations can now be completed via LINE.
**～Flow until bulky waste disposal～**
**1. Tap "Bulky Waste Collection Application" from the menu and proceed to disposal reservation.**
From the "Online Application/Reservation" menu, follow the chatbot's guidance for bulky waste collection applications to proceed to the disposal reservation form corresponding to your administrative district.
**2. Fill in the disposal reservation information in the form, select a date, and complete payment to finalize the reservation application.**
Fill in the necessary information in the form, such as basic information, selection of bulky waste to be disposed of, image attachment, and details of the disposal location. After that, select an available date from the calendar and choose your preferred online payment method to complete the payment, thereby completing the disposal reservation.
**3. Attach information such as the reception number received on the chat screen to the bulky waste and place it at the designated disposal location.**
Once the disposal reservation is complete, a reservation completion notification will arrive on the LINE chat screen. Write down the reception number, collection date, and amount stated in the notification, attach it to the bulky waste, and place it at the disposal location specified in the application to complete the process.