PKSHA Releases 'Interview Scheduling AI' to Automate Scheduling, Expanding the 'PKSHA AI Suite for HR' Used by 1,000 Companies

PKSHA Technology Inc. (Headquarters: Bunkyo-ku, Tokyo; CEO: Katsuya Uenoyama; hereinafter 'PKSHA') and Triumph Inc. (Headquarters: Shibuya-ku, Tokyo; CEO: Naoki Matsushita; hereinafter 'Triumph') are pleased to announce the joint development and beta release of 'Interview Scheduling AI,' a new solution that uses AI to autonomously coordinate interview schedules. This solution is the latest addition to 'PKSHA AI Suite for HR,' a comprehensive HR solution suite provided by PKSHA.

This solution automates complex scheduling tasks and communication with interviewers that were difficult to handle with standard scheduling tools. By streamlining the cumbersome scheduling tasks previously handled by HR staff, it reduces the man-hours required for interview coordination by approximately 50%, while helping to shorten recruitment lead times and improve the candidate experience.

Background: 'Speed' as a Major Competitive Advantage in a Tight Labor Market

As labor shortages intensify, 'speed'—ensuring candidates are not kept waiting—is essential for acquiring top talent. However, many companies take several days to coordinate schedules with busy interviewers, leading to significant opportunity losses as candidates move to other companies. By using AI to achieve 'flexible scheduling that accounts for internal circumstances,' which was difficult to realize with conventional tools, we support the productivity improvement of HR departments. Through the autonomous execution of tasks by AI, we aim to create an environment where HR professionals are freed from administrative work and can focus on the 'people' they should be engaging with.

Features of Interview Scheduling AI

This solution automates complex scheduling tasks using AI. It goes beyond simple 'availability checking' found in standard tools; it analyzes the interviewer's schedule and, if necessary, handles internal communication, including negotiating the rescheduling of existing appointments. This eliminates the need for HR staff to reach out to interviewers or engage in back-and-forth communication with candidates, reducing coordination man-hours by approximately 50%.

[Key Features]

• Automatic Search for Interview Slots Based on Company Rules: In addition to criteria such as interview duration and assigned interviewers, the AI searches for interview slots based on company-specific rules (e.g., available interview hours, daily limits) and automatically suggests candidate dates and times.
• AI-Driven Adjustment Even When No Slots Are Available: Even if there are no open slots on the calendar, the AI analyzes the schedule and asks the interviewer if they can move appointments deemed adjustable. By requesting adjustments for meetings judged to be of lower priority, such as optional internal meetings or routine briefings, the AI reduces manual coordination work.
• One-Click Communication for Interviewers: Interviewers can respond to suggested dates and times provided by the AI with a single click. This enables rapid decision-making without the need for complex communication.
• Decision Support via Calendar Screenshots (Patent Pending): Based on calendar information, the AI provides interviewers with screenshots of their schedules. Interviewers can check their availability without opening their calendars, allowing for quick decisions on scheduling.