PKSHA Releases 'Interview Scheduling AI' to Automate Scheduling, Expanding the 'PKSHA AI Suite for HR' Used by 1,000 Companies

PKSHA Technology Inc. (Headquarters: Bunkyo-ku, Tokyo; Representative Director: Katsuya Uenoyama; hereinafter 'PKSHA') announces the joint development and beta release of 'Interview Scheduling AI,' a new solution that allows AI to autonomously coordinate interview schedules, in partnership with Triumph Inc. (Headquarters: Shibuya-ku, Tokyo; Representative Director: Naoki Matsushita; hereinafter 'Triumph'). This solution is the latest addition to 'PKSHA AI Suite for HR,' a comprehensive suite of solutions for human resources departments deployed by PKSHA.

This solution automates complex scheduling tasks and communication with interviewers that were difficult to handle with standard scheduling tools. By streamlining the cumbersome scheduling tasks previously performed by HR staff, it reduces the man-hours required for interview coordination by approximately 50%, while helping to shorten lead times in the recruitment process and improve the candidate experience.

Background: 'Speed' as a Major Competitive Advantage in a Tight Labor Market

As labor shortages accelerate, 'speed that does not keep candidates waiting' is essential for acquiring top talent. However, many companies take several days to coordinate schedules with busy interviewers, leading to significant opportunity losses as candidates move to other companies during the wait. By using AI to realize 'flexible scheduling that considers internal circumstances'—something difficult to achieve with conventional tools—we support the productivity improvement of HR departments. Through the autonomous execution of tasks by AI, we create an environment where HR professionals are freed from administrative work and can focus on the 'people' they should be engaging with.

Features of Interview Scheduling AI

This solution uses AI to automate complex scheduling tasks. It goes beyond simple 'availability checking' found in general tools; it analyzes the interviewer's schedule and, when necessary, handles internal communication, including negotiating the adjustment of existing appointments. This eliminates the need for HR staff to reach out to interviewers or engage in back-and-forth communication with candidates, reducing coordination man-hours by approximately 50%.

[Key Features]

• Automatic Search for Interview Slots Based on Company Rules
  In addition to conditions such as interview duration and assigned interviewers, the AI searches for interview slots based on company-specific rules (e.g., available interview hours, daily limits) and automatically suggests candidate dates and times.
• AI-Driven Adjustments Even When No Slots Are Available
  Even if there are no open slots on the calendar, the AI analyzes the content of existing appointments and asks the interviewer if they can move appointments deemed adjustable. By requesting adjustments for meetings judged to be of lower priority, such as optional internal meetings or routine briefings, the AI reduces manual coordination work.
• One-Click Communication for Interviewers
  Interviewers can respond to the candidate dates and times suggested by the AI with a single click. This enables rapid decision-making without the need for complex communication.
• Decision Support via Calendar Screenshots (Patent Pending)
  Based on calendar information, the AI presents screenshots of schedules to the interviewer. Interviewers can check their schedule status without opening their calendar, allowing them to quickly decide whether to accept the interview request.