Pixie Dust Technologies Installs "VUEVO Display" at Marunouchi Building and Shin-Marunouchi Building Information Counters

Pixie Dust Technologies Inc. (Headquarters: Chuo-ku, Tokyo; Chairman of the Board & CEO: Yoichi Ochiai; President & COO: Taiichiro Murakami, hereinafter PxDT) has installed the real-time translation subtitle display "VUEVO Display" at the information counters of the "Marunouchi Building" and "Shin-Marunouchi Building," operated and managed by Mitsubishi Estate Property Management Co., Ltd. (Headquarters: Chiyoda-ku, Tokyo; President & CEO: Hitoshi Kubo, hereinafter MJPM), and has commenced operational verification for multilingual and subtitle support.

This initiative aims to verify the multilingualization and universal design of reception functions, realizing seamless face-to-face communication that transcends language and hearing barriers in the Marunouchi area, a leading business and commercial hub in Japan. Pixie Dust Technologies Installs "VUEVO Display" at Marunouchi Building and Shin-Marunouchi Building Information Counters

Background of Operational Verification: "Omotenashi" and DX for Diversifying Visitors The Marunouchi Building and Shin-Marunouchi Building, as symbolic facilities of the Marunouchi area, are visited by a wide range of people, including office workers, domestic and international tourists, and local users. The information counters of both facilities routinely handle inquiries about building guidance and surrounding facilities.

Amidst the increasing need for "multilingual guidance" due to the recent surge in inbound foreign visitors, and the growing importance of "providing information with consideration for hearing" for people with disabilities and the elderly, the challenge has been how to efficiently and accurately convey information while maintaining the quality of face-to-face customer service. Against this backdrop, the operational possibilities of "VUEVO Display," utilizing PxDT's proprietary technology, will be verified. ■ Implementation Details: "Face-to-Face" Multilingual Support with Transparent Displays In this initiative, VUEVO Display will be utilized in actual information desk operations to verify its contribution to smoother communication with visitors and reduced workload for staff.

＜Benefits of Using VUEVO Display＞ ・Face-to-face guidance while maintaining eye contact Since it employs a transparent display, unlike conventional tablet translators, conversations can be held while observing the other person's expressions without compromising the quality of "omotenashi" (hospitality). ・Real-time visual information provision Conversation content is instantly subtitled and translated, enabling reliable information transmission even in environments where hearing is difficult or when languages do not match.

＜Points to be verified in this demonstration test＞ ・Accuracy and speed of multilingual support: Streamlining guidance operations with real-time translation function

・Improvement in accessibility: Effectiveness for visitors requiring hearing consideration through subtitle display

・Changes in staff workload: Reduction of psychological barriers to foreign language support and optimization of service time

・Installability in facility operations: Usefulness of the device in existing counter environments

Future Development Based on the insights gained from this demonstration test, PxDT aims to deploy the system in various locations where diverse people gather, such as tourist destinations, public facilities, accommodation facilities, and public transportation hubs, to further enhance communication and create more inclusive environments.