TYL股份有限公司（總公司：東京都港區，代表取締役：金兒 將平，以下稱TYL）以2025年TYL營運的寵物美容師求職媒合平台「Groomer Agent」的求職者面談紀錄（自由記述文字資料）為對象，運用自然語言處理技術進行自由記述文字的分類與分析，並公開了關於「寵物美容師決定轉換工作的理由」的調查報告。
調查背景
近年來，寵物美容師作為一個能將「喜愛」變成工作的職業，受到許多人青睞。然而，現場工作也面臨著體力與精神上的巨大負擔，以及工作方式上的挑戰。事實上，「Groomer Agent」接獲許多關於現場特有煩惱的諮詢，例如「希望能讓牠們更可愛，但時間不夠用」、「身體負擔很大，擔心未來能否長久持續下去」。特別是近年來，由於重視週轉率的快速美容所帶來的負擔，以及在動物醫院兼任護理業務導致角色模糊等工作方式上的課題，尋求轉職的諮詢呈現增加趨勢。基於這種情況，本次調查以2025年「Groomer Agent」接獲的諮詢數據為基礎，分析了寵物美容師決定轉換工作的理由。
調查結果
・寵物美容師離職原因第一名為「技能提升、技術進步、業務內容」，佔比38.6%。也有聲音表達了對理想美容與現場落差的煩惱。
・「勞動環境、待遇、健康方面」（28.4%）位居第二。顯示出尋求專業認可與更佳工作價值的現況。
・第三名為「人際關係、職場環境、組織體制」，第四名為「跨行業轉職、重返職場」，第五名為「人生階段的變化」。與工作方式及人生規劃相關的理由也名列前茅。
重點一
・寵物美容師離職原因第一名為「技能提升、技術進步、業務內容」，佔比38.6%。也有聲音表達了對理想美容與現場落差的煩惱。
最常見的原因是寵物美容師的理想與現場業務之間的落差，以及對技術進步的追求。在重視週轉率的業務環境中，無法針對每隻寵物進行細緻的服務，以及因分工制導致的技術學習機會不足等問題被提出。強烈傾向於追求「能引出寵物魅力的剪裁」，而非單純的作業，因此轉職到能更發揮專業性的環境的案例有所增加。
重點二
・「勞動環境、待遇、健康方面」（28.4%）位居第二。顯示出尋求專業認可與更佳工作價值的現況。
第二常見的原因是對薪資和勞動環境的不滿。「業績和指定
常見問題
What was the primary reason pet groomers decided to change jobs, according to the survey?
The primary reason for pet groomers changing jobs was "Skill improvement, technical advancement, and job content," accounting for 38.6% of responses. This indicates a strong desire to pursue ideal grooming techniques and professional growth.
What were the other significant reasons for groomers seeking new employment?
The second most common reason was "Working environment, treatment, and health" (28.4%), followed by "Relationships, workplace environment, and organizational structure" (3rd), "Career change from other industries/return to the profession" (4th), and "Life events" (5th).
What specific challenges do groomers face on-site that lead to job dissatisfaction?
Groomers often face challenges such as a work environment that prioritizes turnover rate, limiting their ability to provide detailed care for each animal. They also experience a lack of opportunities for skill acquisition due to task specialization and physical/mental strain.
What does the survey suggest about the aspirations of pet groomers?
The survey suggests that pet groomers aspire to go beyond mere task completion and aim to provide "cuts that bring out the charm of each animal." They seek environments where they can exercise greater expertise and receive professional recognition.
Who conducted this survey and what was the data source?
The survey was conducted by TYL Inc., using analysis of free-text data from interview records of job seekers who consulted with or registered with "Groomer Agent" (a job placement agency for pet groomers operated by TYL) in 2025.
