Persol Business Process Design Signs Location Agreement with Kitakyushu City, Opens BPO Center in Kokura to Create Local Employment and Foster Regional Revitalization

Persol Business Process Design Co., Ltd. (Headquarters: Minato-ku, Tokyo; President: Kazuyuki Ichimura; hereinafter "Persol Business Process Design"), a member of the Persol Group which upholds the vision "Work and Smile," concluded a location agreement with Kitakyushu City on April 3, 2026. Moving forward, the company will strive to revitalize the region by proactively generating employment and realizing diverse work styles for the citizens of Kitakyushu at the Kokura Center.

### Background Persol Communication Service Co., Ltd.*, a subsidiary of Persol Business Process Design, operates 10 business locations nationwide. Since expanding into Kitakyushu City approximately 26 years ago, the company has developed its business as a base for contact centers and IT support. While deepening its collaboration and exchanges with Kitakyushu City, it has contributed to local job creation, having generated a cumulative total of approximately 11,000 jobs so far. *Persol Communication Service Co., Ltd.: https://www.persol-bd.co.jp/csl/

### Persol Business Process Design's Initiatives in Kitakyushu City With this location agreement, the company aims to create employment for personnel who provide high-value-added services and BPO support utilizing expertise in technology, focusing primarily on business process improvement in the sales domain and back-office operations, which are the strengths of Persol Business Process Design. Furthermore, by engaging in the development of DX talent through reskilling, the company aligns with and supports Kitakyushu City's promotion of "Securing and Developing DX Talent in Kitakyushu City."

Through the launch of this center and the conclusion of the location agreement, the company will enhance Kitakyushu City's presence as a BPO hub while resolving the challenges faced by companies nationwide through BPO support. In doing so, it will contribute to the further regional revitalization of Kitakyushu City.

### Future Outlook Taking this location agreement as an opportunity, the company will further strengthen and promote its collaboration with Kitakyushu City, including partnerships with local universities, collaboration with local companies, and support for regional digital transformation (DX).

### Kokura Center Overview Center Name: Persol Business Process Design Kokura Center Location: [Content truncated in original data]