On March 30, 2026, Peraichi Inc. (Headquarters: Minato-ku, Tokyo; CEO: Jun Fujimoto) announced the "Peraichi Peace of Mind Declaration," which codifies the company's stance. This declaration articulates, in management's own words, what the company will communicate, how it will communicate, how it will provide support, and how it will continue to improve when significant changes—such as those to pricing or terms—arise for customers.
Background Peraichi’s vision is "Technology for Everyone," and its mission is to "Make change Easily." We aim for a world where everyone, regardless of their level of IT literacy, can utilize technology to realize their aspirations. For this reason, we believe that Peraichi’s services must be something that can be used with peace of mind over the long term. This "Peraichi Peace of Mind Declaration" translates our vision into concrete principles of action toward our customers.
The State We Aim for Our Customers to Achieve We want to ensure that our customers can calmly make the decisions necessary for their businesses and continue to take on new challenges. In particular, we prioritize ensuring that everyone, regardless of their IT literacy, can understand the details, have a clear outlook, and focus on their own business. Therefore, we are positioning "the ability to continue with peace of mind" as a core value of our service, alongside "affordability" and "convenience."
Peraichi Peace of Mind Declaration 1. We will communicate important matters at least 90 days in advance, as a general rule. 2. We will explain the reasons for any changes in a way that is easy for everyone to understand. 3. We will provide preparation time and necessary support based on the impact the changes may have on your usage. 4. We will listen to your feedback and regularly publish information on our improvements.
Initiatives to Ensure This Is More Than Just Words Moving forward, we will display this declaration on our help pages and continuously disclose what feedback we have received and what improvements have been made through our monthly "Improvement and Dialogue Report" and our quarterly "Trust Report." Furthermore, when significant changes occur, we will not simply send a notification; depending on the content, we will ensure sufficient preparation time, fix conditions for a certain period, or provide necessary migration support to create an environment where customers can make decisions with a clear outlook. This is a company-wide initiative that will be continuously improved by "ALL Peraichi." We will prove our commitment not just through words, but through continuous action.
CEO Comment "Peraichi’s vision is 'Technology for Everyone.' However, that vision cannot be realized if our service causes anxiety every time an important change is made. We aim to create an environment where our users can make decisions and take action with peace of mind, from the very first step of a new challenge to the ongoing operation of their business. The 'Peraichi Peace of Mind Declaration' is the starting point for this. Communicate early. Communicate clearly. Support. Improve. We will not let this be a one-time announcement; we will operate this as a system and demonstrate it continuously."
Jun Fujimoto, CEO
Peraichi Inc. With the vision of "Technology for Everyone," Peraichi Inc. develops and operates "Peraichi," an all-in-one website construction service that allows anyone to easily start a business online, and works on providing various services to promote digitalization to support the growth of small and medium-sized enterprises. We have also established the "Peraichi Promise" as a commitment to the company and everyone who gathers at Peraichi. It is designed to ensure that each individual, with their different background, can provide value toward the realization of our vision, and we have systems in place such as side jobs and concurrent employment to support individual growth.
- Company Name: Peraichi Inc. (https://peraichi.co.jp/) - Headquarters: Step Roppongi 2F, 6-8-10 Roppongi, Minato-ku, Tokyo - Representative: Jun Fujimoto - Established: April 21, 2014
Inquiries Regarding This Matter Peraichi Inc. Public Relations MAIL: pr@peraichi.co.jp
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- Source: PR TIMES
- Category: News