Peraichi Announces "Peraichi Peace of Mind Declaration" to Clarify Corporate Stance Towards Realizing a World Where "Technology is Accessible to Everyone"

Peraichi Inc. (Headquarters: Minato-ku, Tokyo; CEO: Shun Fujimoto) announced the "Peraichi Peace of Mind Declaration" on March 30, 2026, which codifies the company's stance. This declaration clarifies, in management's words, what, how, and how we will support and continue to improve when important changes occur for our customers, such as in pricing or terms. ■ Background Peraichi's Vision is "Technology for Everyone / A world where technology is accessible to everyone," and its Mission is "Make change Easily." We aim for a world where everyone, regardless of their IT literacy, can utilize technology to realize their aspirations. Therefore, we believe that Peraichi's services must be something that can be continued with peace of mind. The "Peraichi Peace of Mind Declaration" is a verbalization of concrete principles of action towards our customers, in pursuit of realizing our Vision. ■ The Customer State We Aim to Achieve What we want to achieve is a state where customers can calmly make decisions necessary for their own businesses and continue to take on challenges. In particular, we value a situation where everyone, regardless of their IT literacy, can understand the content, have a clear outlook, and focus on their own business. Therefore, we position "the ability to continue with peace of mind" as a value, not just "affordability" or "convenience," which Peraichi emphasizes as its provided value. ■ Peraichi Peace of Mind Declaration ・We will inform you of important matters at least 90 days in advance.

・We will clearly explain the reasons for changes in a way that is easy for anyone to understand.

・We will provide preparation time and necessary support, taking into account the impact on your usage.

・We will listen to your feedback and regularly disclose improvement details.

Initiatives to Ensure This is More Than Just Words Going forward, we will clearly display this declaration on our help pages and continuously disclose what feedback we have received and what improvements have been made through our monthly "Improvement & Dialogue Report" and quarterly "Trust Report." Furthermore, when significant changes occur, we will not simply end with an announcement. Depending on the content, we will ensure sufficient preparation time, fix terms for a certain period, or provide necessary migration support, creating an environment where customers can make decisions with a clear outlook. This initiative is a company-wide effort that "ALL Peraichi" will continuously improve. We will prove this not just with words, but through ongoing initiatives. ■ CEO's Comment "Peraichi's Vision is 'A world where technology is accessible to everyone.' However, if our service causes anxiety with every important change, that Vision cannot be realized. What we aim for is to create an environment where our users can make decisions and act with peace of mind, from the first step of a new challenge to the continuation of their business thereafter. The 'Peraichi Peace of Mind Declaration' is the starting point for that. Communicate early. Communicate clearly. Support. Improve. We will not end with a single announcement but will operate this as a system and demonstrate it continuously." Shun Fujimoto, Representative Director, CEO ■ Peraichi Inc. "Technology for Eve