Peraichi Announces "Peraichi Peace of Mind Declaration" to Clarify Corporate Stance for Sustainable Use Towards Realizing "A World Where Everyone Can Use Technology"

Peraichi Inc. (Headquarters: Minato-ku, Tokyo; CEO: Shun Fujimoto) announced the "Peraichi Peace of Mind Declaration" on March 30, 2026, formalizing its corporate stance. This declaration clarifies what, how, and how to support and continuously improve when important changes occur to customers, such as fees and conditions, as a statement of management principles.

■ Background

Peraichi's Vision is "Technology for Everyone / A world where everyone can use technology," and its Mission is "Make change Easily." We aim for a world where everyone, regardless of their IT literacy, can utilize technology to realize their aspirations. Therefore, we believe that Peraichi's service must be one that can be continued with peace of mind. This "Peraichi Peace of Mind Declaration" is a concrete action principle towards customers for realizing our Vision.

■ The Customer State We Aim For

What we want to achieve is a state where customers can calmly make necessary judgments for their own business and continue to challenge. In particular, we value that everyone, regardless of their IT literacy, can understand the content, have foresight, and concentrate on their business. Therefore, Peraichi positions value not only in "affordability" and "convenience" but also in "being able to continue with peace of mind" as important aspects of its value proposition.

■ Peraichi Peace of Mind Declaration

1. Important matters will be communicated in principle 90 days in advance.

2. Reasons for changes will be communicated in an easy-to-understand manner for everyone.

3. Preparation time and necessary support will be provided, considering the impact on usage.

4. Feedback received will be accepted, and improvements will be regularly published.

■ Initiatives to Not Just End with Words

Going forward, we will clearly state this declaration on our help page and continuously disclose what feedback we have received and what improvements we have made through monthly "Improvement and Dialogue Reports" and quarterly "Trust Reports." Furthermore, when important changes occur, we will not just end with a notification; depending on the content, we will secure sufficient preparation time, fix conditions for a certain period, and provide necessary migration support to create an environment where customers can make judgments with foresight. This initiative is a company-wide effort to continuously improve with "ALL Peraichi." We will prove it not just with words but with continuous efforts.

■ Representative Comment

"Peraichi's Vision is 'Technology for Everyone.' However, if the service causes anxiety every time an important change occurs, that Vision cannot be realized. Our goal is to create an environment where users can make judgments and act with peace of mind, from the first step of a new challenge to the continuation of their business. The 'Peraichi Peace of Mind Declaration' is the starting point for this. Communicate early. Communicate clearly. Support. Improve. This will not end with a single announcement but will be operated as a system and continuously demonstrated."

Representative Director CEO Shun Fujimoto

■ Peraichi Inc.

"Technology for Eve