Payroll Achieves 'Generative AI Passport' Certification for 52% of Employees (330 Staff)
Payroll Inc. has supported 330 employees (52% of its full-time staff) in obtaining the 'Generative AI Passport' to foster an AI-driven organizational culture.
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- 📰 Published: March 31, 2026 at 22:00
Payroll Inc. (Headquarters: Koto-ku, Tokyo; President & CEO: Tetsuya Yuasa; hereinafter 'Payroll'), a provider of the payroll calculation service 'HR BPaaS,' has supported all interested employees in obtaining the 'Generative AI Passport' to acquire the fundamental knowledge necessary to become an organization that actively utilizes AI. As a result, we are pleased to announce that 330 employees (equivalent to 52% of all full-time staff) have successfully obtained the certification.
Background and Purpose
Payroll has positioned the evolution of its services as an 'HR AI Tech Company' as a pillar of its management strategy, moving beyond the traditional framework of payroll calculation services. We also prioritize the daily use of generative AI and AI agents to foster a culture where all employees generate innovation. This support was initiated to promote the acquisition of fundamental knowledge to realize this organizational culture.
About the 'Generative AI Passport'
The Generative AI Passport is one of Japan's largest certification exams (as of November 2025, according to GUGA research) hosted by the Generative AI Utilization Promotion Association (GUGA). It covers fundamental knowledge, trends, and usage methods of generative AI, as well as precautions such as information leakage and rights infringement, allowing AI beginners to systematically acquire the literacy they need.
Key Points of Certification Support
In this support program, Payroll focused on 'designing an environment where employees who wish to learn can reliably obtain the certification while balancing their work.' The key points are as follows:
- Mandatory learning during working hours: Learning time is secured as working hours so that employees do not feel burdened.
- Condensed curriculum: Provided courses with carefully selected content that can be completed within 20 hours.
- Practical training design: Training content includes not only basic knowledge but also practical examples of generative AI usage in business.
Results
- Number of certified employees: 330
- Target: All full-time employees (regardless of department)
- Certification rate: Approximately 52% of all full-time employees
Payroll will continue to work on developing human resources who can maximize the value provided to our customers through the active use of AI.
About Payroll Inc.
Established on April 1, 1989. Since our founding, we have provided BPO (Business Process Outsourcing) for payroll calculation, primarily for large corporations, and currently handle payroll for 1.14 million employees across 257 companies (as of March 2026). Our general-purpose payroll service, 'HR BPaaS,' integrates our proprietary cloud-based HR and payroll software with payroll BPO. It is characterized by high flexibility and scalability, as it handles complex, client-specific payroll logic while standardizing common tasks for all customers.
In a Japan facing a shrinking labor force, Payroll aims to become a software infrastructure company that handles highly specialized operational tasks for HR departments, supporting an environment where HR can focus on more strategic work.
Background and Purpose
Payroll has positioned the evolution of its services as an 'HR AI Tech Company' as a pillar of its management strategy, moving beyond the traditional framework of payroll calculation services. We also prioritize the daily use of generative AI and AI agents to foster a culture where all employees generate innovation. This support was initiated to promote the acquisition of fundamental knowledge to realize this organizational culture.
About the 'Generative AI Passport'
The Generative AI Passport is one of Japan's largest certification exams (as of November 2025, according to GUGA research) hosted by the Generative AI Utilization Promotion Association (GUGA). It covers fundamental knowledge, trends, and usage methods of generative AI, as well as precautions such as information leakage and rights infringement, allowing AI beginners to systematically acquire the literacy they need.
Key Points of Certification Support
In this support program, Payroll focused on 'designing an environment where employees who wish to learn can reliably obtain the certification while balancing their work.' The key points are as follows:
- Mandatory learning during working hours: Learning time is secured as working hours so that employees do not feel burdened.
- Condensed curriculum: Provided courses with carefully selected content that can be completed within 20 hours.
- Practical training design: Training content includes not only basic knowledge but also practical examples of generative AI usage in business.
Results
- Number of certified employees: 330
- Target: All full-time employees (regardless of department)
- Certification rate: Approximately 52% of all full-time employees
Payroll will continue to work on developing human resources who can maximize the value provided to our customers through the active use of AI.
About Payroll Inc.
Established on April 1, 1989. Since our founding, we have provided BPO (Business Process Outsourcing) for payroll calculation, primarily for large corporations, and currently handle payroll for 1.14 million employees across 257 companies (as of March 2026). Our general-purpose payroll service, 'HR BPaaS,' integrates our proprietary cloud-based HR and payroll software with payroll BPO. It is characterized by high flexibility and scalability, as it handles complex, client-specific payroll logic while standardizing common tasks for all customers.
In a Japan facing a shrinking labor force, Payroll aims to become a software infrastructure company that handles highly specialized operational tasks for HR departments, supporting an environment where HR can focus on more strategic work.
FAQ
Why is AI education necessary for all employees?
To evolve into an 'HR AI Tech Company' and foster a culture where all employees use AI in daily tasks to drive innovation.
What are the key features of the support program?
We made learning mandatory during working hours and provided a condensed curriculum under 20 hours to ensure compatibility with daily tasks.
What is the future outlook?
We will continue to develop talent capable of maximizing value for our clients through AI and support the strategic operations of HR departments.