"Rakuten Pay" App to Hold "Mobile Suica" Charge Campaign with a Chance to Win Up to 20,000 Points

Rakuten Payment, Inc. (hereinafter "Rakuten Payment") announced today that it will conduct a "Mobile Suica" charge campaign through its cashless payment service "Rakuten Pay" app, offering a chance to win up to 20,000 points, from April 1 (Wednesday) to May 31 (Sunday), 2026.

In this campaign, 50 participants will be selected by lottery during each period (Note 1) to receive 10,000 Rakuten Points, totaling up to 20,000 Rakuten Points. To be eligible, participants must enter the campaign and charge a total of 500 yen or more to "Mobile Suica" via the "Rakuten Pay" app using a "Rakuten Card" or "Rakuten Points" during the campaign period.

The "Rakuten Pay" app launched a service for issuing and charging "Suica" within the app for Android™ devices in May 2020, and a service for linking and charging "Mobile Suica" for iOS devices in June 2023 (Note 2). Users can charge using "Rakuten Card" or "Rakuten Points," and 0.5% of the charged amount is returned as "Rakuten Points" (Note 3).

Rakuten Payment aims to expand opportunities for using cashless payments and improve services to provide users with more advantageous and convenient payment experiences.

(Note 1) Please refer to the campaign overview for each period.

(Note 2) On iOS devices, "Suica" cannot be issued from the "Rakuten Pay" app.

(Note 3) "Rakuten Points" are only awarded when charging from "Rakuten Card" via the "Rakuten Pay" app.

■ Campaign Overview

Campaign Name	"Charge Mobile Suica with Rakuten Pay and get a chance to win 10,000 points!"
Campaign Period	Period 1: April 1, 2026 (Wed) 10:00 - April 30, 2026 (Thu) 23:59 Period 2: May 1, 2026 (Fri) 00:00 - May 31, 2026 (Sun) 23:59 *No entry is required for each period. *This campaign may be changed or canceled without prior notice. *Similar campaigns (including those with different benefits or conditions) may be conducted irregularly after this campaign period ends.
Campaign URL	https://r10.to/h54hCo
How to Participate	1. Enter this campaign. 2. During each campaign period, charge a total of 500 yen or more to "Mobile Suica" via the "Rakuten Pay" app using a "Rakuten Card" or "Rakuten Points." *The order of steps 1 and 2 does not matter.
Benefits	50 winners will be selected by lottery in each period to receive 10,000 "Rakuten Points," for a total maximum of 20,000 points.
Point Awarding	Limited-time points, usable until September 30, 2026 (Wednesday), will be awarded by the end of July 2026.

*Please check the campaign page for details.

[About Rakuten Payment, Inc.]https://payment.rakuten.co.jp/

Rakuten Payment, Inc. was established in April 2019 as a company within the Rakuten Group that develops services centered on payment and marketing. It operates "Rakuten Pay," which achieved the unprecedented feat of ranking first in "Customer Satisfaction" for three consecutive years (Note) in the QR code payment industry in the 2nd Japan Customer Satisfaction Index (JCSI) survey for FY2025, as well as "Rakuten Point Card," "Rakuten Check," and "Rakuten Pay" in-store payments. Additionally, Rakuten Edy, Inc., a subsidiary of Rakuten Payment, Inc., operates "Rakuten Edy" and "Rakuten Cash." It provides users with friendly, convenient, and secure payment services, and offers business support to merchants through a wide range of payment services tailored to their industry and business type, along with marketing programs utilizing data.

(Note) This is the first time a company has ranked first in "Customer Satisfaction" for three consecutive years in the QR code payment industry in the Customer Satisfaction Survey "JCSI" (as of July 30, 2025).

2nd Japan Customer Satisfaction Index Survey for FY2025: https://www.jpc-net.jp/research/detail/007477.html

*"Suica" and "Mobile Suica" are registered trademarks of East Japan Railway Company.

*"Suica Penguin" is the "Suica" character of East Japan Railway Company.

*Android is a trademark of Google LLC.

*iOS is a registered trademark of Apple Inc.

*QR Code is a registered trademark of DENSO WAVE INCORPORATED.

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