Are you losing time to internal inquiries? AI x BPO Internal Help Desk Reform [Held on June 24]

Pasona Inc. will hold an online webinar titled 'Are you still handling those inquiries with people? Internal Help Desk Reform Achieved with AI x BPO' on Wednesday, June 24, for those in charge of back-office departments, DX promotion departments, and IT promotion departments.

In recent years, back-office departments such as general affairs, human resources, accounting, and information systems spend a lot of time responding to daily inquiries from employees regarding internal regulations, various applications, and how to use IT tools. Many companies face operational challenges, such as securing time for tasks they should be focusing on, and the scattering and underutilization of knowledge. Against this backdrop, interest is growing in systems that can both improve the efficiency of inquiry responses and accumulate and utilize knowledge.

In this webinar, themed around the 'AIO Service,' a BPO service utilizing AI agents provided by Pasona Inc., Circlace Inc., and Aoranow Inc., we will introduce a new operational model that fuses AI agents and BPO for handling inquiries from employees directed at back-office departments. We will explain the mechanisms for achieving automated responses, knowledge creation, and workload reduction, along with specific usage images through actual business flows and demonstrations.

◆Webinar Overview

Date and Time:

Wednesday, June 24, 2026, 14:00-15:00

Location:

Webinar via the web conferencing system 'Zoom'

Fee:

Free

Content:

・Introduction of BPO Service / Pasona Inc.

・AIO Service Overview and Demo / Circlace Inc.

・Frontline of AI Utilization in Back Office / Aoranow Inc.

・Q&A Session

Application:

https://info.pasona.co.jp/event_input/BPO/20260624

Inquiries:

p-seminar@pasona.co.jp