Your Personal AI Concierge is Born at Contact Lens E-commerce "Lens Apple"! Starting "Next-Generation Conversational Shopping" to Find the Perfect Lens via Voice or Chat
Parente Co., Ltd. introduces ZEALS's voice AI agent "Omakase AI" to its contact lens site "Lens Apple", offering 24/7 personalized product recommendations via voice and chat.
📋 Article Processing Timeline
- 📰 Published: March 30, 2026 at 20:00
- 🔍 Collected: March 30, 2026 at 22:56 (2h 56m after Published)
- 🤖 AI Analyzed: April 22, 2026 at 22:48 (551h 52m after Collected)
Parente Co., Ltd. (Location: Chiba City, Chiba Prefecture; CEO: Tadashi Yoshida), operator of the contact lens e-commerce site "Lens Apple", has introduced the latest voice AI agent "Omakase AI" provided by ZEALS Co., Ltd., and has launched a personal customer service tailored to each customer. The AI will answer questions such as "I don't know which lens suits me" or "I want to know the order method in detail" in real-time, just like a store staff member.
■ What's New! 3 Experiences Exclusive to "Lens Apple"
1. Complete your contact lens selection just by "consulting the AI agent"
By simply tapping the button on the screen and talking, the AI will understand your requests and answer. Voice conversation saves the trouble of typing, allowing for smooth consultation even while commuting or doing chores.
2. Proposing the perfect "contact lens" for you
The AI will select a lens that suits your preferences and lifestyle from a variety of products, including Lens Apple's popular in-house brand "WAVE" series. You can instantly resolve concerns such as "choosing color contacts for the first time" or "characteristics of each lens".
3. "No waiting" 24 hours a day, 365 days a year
Even during late nights or early mornings when customer support is closed, the AI concierge responds immediately. You can easily access frequently asked questions, such as how to use the site or consultations about subscription purchases.
■ Profile of the AI Concierge "Lens Apple Support AI"
■ What's New! 3 Experiences Exclusive to "Lens Apple"
1. Complete your contact lens selection just by "consulting the AI agent"
By simply tapping the button on the screen and talking, the AI will understand your requests and answer. Voice conversation saves the trouble of typing, allowing for smooth consultation even while commuting or doing chores.
2. Proposing the perfect "contact lens" for you
The AI will select a lens that suits your preferences and lifestyle from a variety of products, including Lens Apple's popular in-house brand "WAVE" series. You can instantly resolve concerns such as "choosing color contacts for the first time" or "characteristics of each lens".
3. "No waiting" 24 hours a day, 365 days a year
Even during late nights or early mornings when customer support is closed, the AI concierge responds immediately. You can easily access frequently asked questions, such as how to use the site or consultations about subscription purchases.
■ Profile of the AI Concierge "Lens Apple Support AI"