Integrated Care Management System 'HIcare Wellness' Launches 'Medical Department Edition' to Enhance Efficiency and Work Reform in University Hospitals and Large Medical Institutions

Plus Alpha Consulting Co., Ltd. (Headquarters: Minato-ku, Tokyo; President and CEO: Katsuya Mimitsu; Securities Code: 4071) has launched the 'HIcare Wellness Medical Department Edition' as part of its integrated care management system 'HIcare Wellness Powered by Talent Palette' (hereinafter 'HIcare Wellness'), which is based on 'Talent Palette'—the No.1 market share talent management system (*), widely adopted by large enterprises and mid-sized companies. This new edition leverages data and AI to solve longstanding challenges in medical departments (clinical divisions) at university hospitals and other medical institutions, particularly in specialized personnel management and complex assignment coordination, thereby advancing physician work-style reform.

Deployment has already been decided across dozens of clinical departments at one of Tokyo’s largest university hospitals. A centralized 'Integrated Dashboard' is currently under development, enabling hospital-wide monitoring while preserving each department’s individual workflows. The system is now being actively adopted as a standard platform for medical department personnel management.

(*) Source: ITR 'ITR Market View: Talent Management Market 2026'—Talent Management Market: Vendor Revenue Share (Forecast for FY2024–2025)

Background and Challenges: The Breaking Point of Siloed Medical Departments and Analog Dispatch Management in the 2024 Reform Era

Since April 2024, the full implementation of 'Physician Work-Style Reform' has mandated strict labor hour management, including duties at affiliated hospitals (external work sites). However, longstanding practices in large medical institutions have brought to light serious challenges:

・【Hospital-wide (Management/Executive Level)】Governance Limitations and Talent Black Box

Each clinical department (medical bureau) operates under independent management criteria and rules, with personnel data often managed manually via paper or Excel, leading to a lack of transparency. As a result, hospitals cannot comprehensively track 'who is working where and gaining what experience,' making unified evaluations and agile decision-making extremely difficult.

・【Individual Medical Departments (Frontline Level)】Overly Complex Dispatch Management and Rising Workloads

Information on trainees and specialists assigned to multiple affiliated hospitals is not systematically recorded, making it difficult to track past and future assignments. This results in significant administrative burdens for labor hour verification at external sites, reporting to the Ministry of Health, Labour and Welfare, and audit preparation—hindering core medical and educational activities.

・ Value and Significance: Achieving Both 'Centralized Control' and 'Departmental Autonomy'

HIcare Wellness adapts the proven 'Group Strategy Portal' functionality—used by major enterprises—to the needs of medical institutions. It uniquely reconciles two conflicting demands: centralized hospital-wide governance and flexible, rule-based operations at the department level, through a proprietary system architecture.

1. 'Integrated Database'—Preserving Departmental Uniqueness While Enabling Hospital-wide Visibility

While maintaining each department’s unique management items and operational rules, the system automatically aggregates essential common data (e.g., qualifications, career history) into a centralized 'Integrated Dashboard (Enterprise Portal).' Differences in job titles across departments are automatically mapped to standardized data fields, enabling cross-departmental talent management and rapid decision-making without compromising departmental usability.

Additionally, role-based access control (e.g., department heads view only their own department, administrators access all) ensures secure personnel data management.

Integrated Database Concept

2. Visualizing Complex Assignments—A Game-Changer for Work-Style Reform

The system visualizes and centrally manages complex schedules where trainees rotate across multiple affiliated hospitals as time-series projects. This enables intuitive tracking of past and future assignments, significantly reducing the manual workload for audit preparation and performance reporting.

3. AI-Driven Optimal Assignments—Supporting Physician Career Development and Attracting Top Talent

Beyond intuitive drag-and-drop operations, AI-powered transfer simulations allow quantitative assessment of staffing impacts. Furthermore, based on accumulated skill and experience data, AI recommends optimal personnel assignments. By enabling personalized placements aligned with individual physician traits and preferences, the system continuously supports improved job satisfaction and retention of high-potential young physicians.

Assignment Planning Concept (Task Force)

Future Outlook: Establishing a National Standard Model for University Hospitals

HIcare Wellness not only centralizes medical department personnel data but is also building systems to use this data for regulatory reporting, inter-facility benchmarking and analysis, and even research collaboration.

Going forward, the company will leverage this accumulated and visualized data to further optimize AI-driven personnel assignments and implement follow-up initiatives aimed at enhancing job satisfaction. This will contribute to solving common talent challenges across Japan’s university hospitals and large medical institutions, aiming to establish a 'standard model for medical department personnel management.'

HIcare Wellness will continue to support healthcare institutions in overcoming operational challenges and maximizing organizational performance, contributing to the advancement of talent management across the entire medical industry.

＜About the Integrated Care Management System 'HIcare Wellness'＞

'HIcare Wellness Powered by Talent Palette' (https://www.pa-consul.co.jp/hicarewellness/) is an integrated care management system that enhances the No.1 market share talent management system 'Talent Palette'—widely adopted by large and mid-sized enterprises—with specialized management functions for healthcare, nursing, and welfare settings. Equipped with essential features such as performance reviews, 1-on-1 meetings, and recruitment management, it facilitates information visibility and evaluator development through interview record digitization and evaluation calibration tools. By enabling centralized management of evaluation, development, hiring, and assignment, it supports comprehensive analysis and drives back-office operational reform.

＜About Plus Alpha Consulting Co., Ltd.＞

Plus Alpha Consulting Co., Ltd. (https://www.pa-consul.co.jp/) has been a 'visualization platform company' since its founding in 2006, creating added value from all forms of information. The company specializes in cloud-based solutions powered by core technologies such as 'text mining' and 'data mining,' which transform big data—including customer feedback, customer/purchase data, and HR information—into actionable insights. By visualizing diverse information, the company develops and sells software, provides consulting services, and drives new business creation to deliver +α (Plus Alpha) value to its clients’ businesses.