[Ouchi no Pro] Survey on Maintenance of Rental Air Conditioners
Key facts
- [Ouchi no Pro] Survey on Maintenance of Rental Air Conditioners
- A survey on air conditioner maintenance in rental properties revealed that 37% of people do not check the condition of the air conditioner upon moving in, and many start noticing odors or poor performance within six months to a year. Less than 20% of cases involve requesting cleaning from the management company, and 24% of cases are deterred by concerns about issues upon moving out.
- Source: PR Times
- Date: June 11, 2026
Direct answer
A survey on air conditioner maintenance in rental properties revealed that 37% of people do not check the condition of the air conditioner upon moving in, and many start noticing odors or poor performance within six months to a year. Less than 20% of cases involve requesting cleaning from the management company, and 24% of cases are deterred by concerns about issues upon moving out.
- Citation
- [Ouchi no Pro] Survey on Maintenance of Rental Air Conditioners (June 11, 2026), PR Times
- Source
- PR Times
- Date
- June 11, 2026
A survey on air conditioner maintenance in rental properties revealed that 37% of people do not check the condition of the air conditioner upon moving in, and many start noticing odors or poor performance within six months to a year. Less than 20% of cases involve requesting cleaning from the management company, and 24% of cases are deterred by concerns about issues upon moving out.
📋 Article Processing Timeline
- 📰 Published: June 11, 2026 at 03:00
- 🔍 Collected: June 10, 2026 at 18:21
- 🤖 AI Analyzed: June 12, 2026 at 16:52 (46h 30m after Collected)
Survey Summary
37% of people do not check the condition of the air conditioner when moving into a rental property, although in some cases, the air conditioner is replaced upon move-in.
Cases where strange odors or poor cooling from the air conditioner are felt from the time of move-in are quite rare; many people start to feel them "within six months to a year."
As a result of consulting with management companies and landlords about air conditioner cleanliness in rental properties, less than 20% of cases involve requesting air conditioner cleaning at the management's expense, but there are also cases where the request is refused.
When considering air conditioner cleaning for rental properties, the proportion of people who hesitated to consider or request it due to concerns about trouble upon moving out was as high as 24%.
Overview of the Survey on Maintenance of Rental Air Conditioners
Ouchi no Pro conducted an "Original Survey on the Maintenance of Rental Air Conditioners" to provide more useful information to those struggling with air conditioner cleaning. The details of the survey are as follows:
Survey Objective
Survey on the maintenance of rental air conditioners
Tools Used for Survey
CrowdWorks
Number of Respondents
100 people (Male: 45, Female: 51, No Answer: 4)
Age Range of Respondents
Teens: 0 people, 20s: 13 people, 30s: 40 people, 40s: 30 people, 50s: 14 people, 60s and over: 3 people
Survey Method
Internet research
Survey Period
June 2026
Survey Area
Japan
The survey content is also published on this page.
[Original Survey] Survey on Maintenance of Rental Air Conditioners | Ouchi no Pro
Did you check the built-in air conditioner when you moved into your current rental property?
Item
Number of Respondents
Checked immediately after moving in
13
Checked the exterior and near the air outlet
38
Did not check at all
37
Was replaced upon move-in (was new)
12
Have you ever felt strange odors or poor cooling from the air conditioner after moving into your current residence?
Item
Number of Respondents
Strongly felt immediately after moving in
7
Started feeling it within a few months to half a year after moving in
36
Started feeling it after using it for more than a year
30
Never felt it
27
When you noticed dirt inside the built-in air conditioner in your rental property, what did you do?
Item
Number of Respondents
Negotiated/requested cleaning fee coverage from the management company or landlord
21
Hired cleaning at my own expense
10
Cleaned it myself with commercially available sprays, etc.
35
Left it as is without doing anything
14
Never noticed any dirt
20
What kind of response did you receive when you consulted the management company/landlord about the air conditioner's dirt and odor?
Item
Number of Respondents
Immediately arranged for cleaning at the landlord/management company's expense
18
Request was refused
10
Permission was granted for self-funded cleaning
3
Did not consult
69
Have you ever hesitated to request air conditioner cleaning due to concerns about trouble upon moving out?
Item
Number of Respondents
Have hesitated
24
Have requested without concern
14
Never considered trouble upon moving out
62
Will you prioritize the air conditioner's manufacturing year and cleaning status when choosing a rental property in the future?
Item
Number of Respondents
Very important
18
Somewhat important
62
Not very important
18
Not important at all
2
About Ouchi no Pro
"Ouchi no Pro" is a comparison and reservation site where you can safely choose from reliable professional service providers for various home-related services.
We list a wide range of services closely related to daily life, such as air conditioner cleaning, water area cleaning, house cleaning, and遺品整理 (sorting and disposal of belongings of the deceased). From over 4,000 registered contractors nationwide, you can efficiently find contractors that meet your criteria based on service area, price range, service details, and over 20,000 user reviews.
User reviews reflect actual user evaluations and feedback, allowing first-time users to consider services with peace of mind.
We are currently running a review posting campaign, offering a digital gift worth up to 1,000 yen to those who post. "Ouchi no Pro" supports the creation of a more comfortable living environment through safe and satisfactory contractor selection.
[Service Areas]
Hokkaido / Aomori Prefecture / Iwate Prefecture / Miyagi Prefecture / Akita Prefecture / Yamagata Prefecture / Fukushima Prefecture / Ibaraki Prefecture / Tochigi Prefecture / Gunma Prefecture / Saitama Prefecture / Chiba Prefecture / Tokyo Metropolis / Kanagawa Prefecture / Niigata Prefecture / Toyama Prefecture / Ishikawa Prefecture / Fukui Prefecture / Yamanashi Prefecture / Nagano Prefecture / Gifu Prefecture / Shizuoka Prefecture / Aichi Prefecture / Mie Prefecture / Shiga Prefecture / Kyoto Prefecture / Osaka Prefecture / Hyogo Prefecture / Nara Prefecture / Wakayama Prefecture / Tottori Prefecture / Shimane Prefecture / Okayama Prefecture / Hiroshima Prefecture / Yamaguchi Prefecture / Tokushima Prefecture / Kagawa Prefecture / Ehime Prefecture / Kochi Prefecture / Fukuoka Prefecture / Saga Prefecture / Nagasaki Prefecture / Kumamoto Prefecture / Oita Prefecture / Miyazaki Prefecture / Kagoshima Prefecture / Okinawa Prefecture
About Zero Accel Inc.
Zero Accel Inc. operates with the philosophy of enriching people's lives through "creation of new value." The company is involved in a wide range of businesses including pet food, cosmetics, shared offices, web media operation, and advertising operations. Leveraging its extensive experience in web marketing, the company is expanding its business with the aim of going public.
Location
Nippon TV Yotsuya Building 10F, 5-3-23 Kojimachi, Chiyoda-ku, Tokyo
Representative
Yuki Daifuku, Representative Director
Established
April 2020
Business Activities
Media Operations Business
Official Website: https://zero-accel.co.jp/
[Affiliated Companies]
■ Zero Ad Inc.
Corporate Site: https://zero-ad.co.jp/
Service Site: https://zero-ads.jp/
■ BimoRa Inc.
Official Site: https://bimora.co.jp/
Official EC: https://bimora.jp/
■ One Plate Inc.
Official Site: https://wan-plate.co.jp/
Official EC: https://wan-plate.jp/
■ The Building Inc.
Corporate Site: https://the-building.co.jp/
Akasaka Ekimae Store: https://the-building.co.jp/lp/daifuku/
Showa Dori Store: https://the-from.com/
[Related Businesses]
■ GLOW-NAVI
https://glownavi.com/
■ Coco-Moola
https://cc-moola.com/
■ Zero Media
https://zero-medi.com
37% of people do not check the condition of the air conditioner when moving into a rental property, although in some cases, the air conditioner is replaced upon move-in.
Cases where strange odors or poor cooling from the air conditioner are felt from the time of move-in are quite rare; many people start to feel them "within six months to a year."
As a result of consulting with management companies and landlords about air conditioner cleanliness in rental properties, less than 20% of cases involve requesting air conditioner cleaning at the management's expense, but there are also cases where the request is refused.
When considering air conditioner cleaning for rental properties, the proportion of people who hesitated to consider or request it due to concerns about trouble upon moving out was as high as 24%.
Overview of the Survey on Maintenance of Rental Air Conditioners
Ouchi no Pro conducted an "Original Survey on the Maintenance of Rental Air Conditioners" to provide more useful information to those struggling with air conditioner cleaning. The details of the survey are as follows:
Survey Objective
Survey on the maintenance of rental air conditioners
Tools Used for Survey
CrowdWorks
Number of Respondents
100 people (Male: 45, Female: 51, No Answer: 4)
Age Range of Respondents
Teens: 0 people, 20s: 13 people, 30s: 40 people, 40s: 30 people, 50s: 14 people, 60s and over: 3 people
Survey Method
Internet research
Survey Period
June 2026
Survey Area
Japan
The survey content is also published on this page.
[Original Survey] Survey on Maintenance of Rental Air Conditioners | Ouchi no Pro
Did you check the built-in air conditioner when you moved into your current rental property?
Item
Number of Respondents
Checked immediately after moving in
13
Checked the exterior and near the air outlet
38
Did not check at all
37
Was replaced upon move-in (was new)
12
Have you ever felt strange odors or poor cooling from the air conditioner after moving into your current residence?
Item
Number of Respondents
Strongly felt immediately after moving in
7
Started feeling it within a few months to half a year after moving in
36
Started feeling it after using it for more than a year
30
Never felt it
27
When you noticed dirt inside the built-in air conditioner in your rental property, what did you do?
Item
Number of Respondents
Negotiated/requested cleaning fee coverage from the management company or landlord
21
Hired cleaning at my own expense
10
Cleaned it myself with commercially available sprays, etc.
35
Left it as is without doing anything
14
Never noticed any dirt
20
What kind of response did you receive when you consulted the management company/landlord about the air conditioner's dirt and odor?
Item
Number of Respondents
Immediately arranged for cleaning at the landlord/management company's expense
18
Request was refused
10
Permission was granted for self-funded cleaning
3
Did not consult
69
Have you ever hesitated to request air conditioner cleaning due to concerns about trouble upon moving out?
Item
Number of Respondents
Have hesitated
24
Have requested without concern
14
Never considered trouble upon moving out
62
Will you prioritize the air conditioner's manufacturing year and cleaning status when choosing a rental property in the future?
Item
Number of Respondents
Very important
18
Somewhat important
62
Not very important
18
Not important at all
2
About Ouchi no Pro
"Ouchi no Pro" is a comparison and reservation site where you can safely choose from reliable professional service providers for various home-related services.
We list a wide range of services closely related to daily life, such as air conditioner cleaning, water area cleaning, house cleaning, and遺品整理 (sorting and disposal of belongings of the deceased). From over 4,000 registered contractors nationwide, you can efficiently find contractors that meet your criteria based on service area, price range, service details, and over 20,000 user reviews.
User reviews reflect actual user evaluations and feedback, allowing first-time users to consider services with peace of mind.
We are currently running a review posting campaign, offering a digital gift worth up to 1,000 yen to those who post. "Ouchi no Pro" supports the creation of a more comfortable living environment through safe and satisfactory contractor selection.
[Service Areas]
Hokkaido / Aomori Prefecture / Iwate Prefecture / Miyagi Prefecture / Akita Prefecture / Yamagata Prefecture / Fukushima Prefecture / Ibaraki Prefecture / Tochigi Prefecture / Gunma Prefecture / Saitama Prefecture / Chiba Prefecture / Tokyo Metropolis / Kanagawa Prefecture / Niigata Prefecture / Toyama Prefecture / Ishikawa Prefecture / Fukui Prefecture / Yamanashi Prefecture / Nagano Prefecture / Gifu Prefecture / Shizuoka Prefecture / Aichi Prefecture / Mie Prefecture / Shiga Prefecture / Kyoto Prefecture / Osaka Prefecture / Hyogo Prefecture / Nara Prefecture / Wakayama Prefecture / Tottori Prefecture / Shimane Prefecture / Okayama Prefecture / Hiroshima Prefecture / Yamaguchi Prefecture / Tokushima Prefecture / Kagawa Prefecture / Ehime Prefecture / Kochi Prefecture / Fukuoka Prefecture / Saga Prefecture / Nagasaki Prefecture / Kumamoto Prefecture / Oita Prefecture / Miyazaki Prefecture / Kagoshima Prefecture / Okinawa Prefecture
About Zero Accel Inc.
Zero Accel Inc. operates with the philosophy of enriching people's lives through "creation of new value." The company is involved in a wide range of businesses including pet food, cosmetics, shared offices, web media operation, and advertising operations. Leveraging its extensive experience in web marketing, the company is expanding its business with the aim of going public.
Location
Nippon TV Yotsuya Building 10F, 5-3-23 Kojimachi, Chiyoda-ku, Tokyo
Representative
Yuki Daifuku, Representative Director
Established
April 2020
Business Activities
Media Operations Business
Official Website: https://zero-accel.co.jp/
[Affiliated Companies]
■ Zero Ad Inc.
Corporate Site: https://zero-ad.co.jp/
Service Site: https://zero-ads.jp/
■ BimoRa Inc.
Official Site: https://bimora.co.jp/
Official EC: https://bimora.jp/
■ One Plate Inc.
Official Site: https://wan-plate.co.jp/
Official EC: https://wan-plate.jp/
■ The Building Inc.
Corporate Site: https://the-building.co.jp/
Akasaka Ekimae Store: https://the-building.co.jp/lp/daifuku/
Showa Dori Store: https://the-from.com/
[Related Businesses]
■ GLOW-NAVI
https://glownavi.com/
■ Coco-Moola
https://cc-moola.com/
■ Zero Media
https://zero-medi.com
FAQ
Who should bear the cost of cleaning rental air conditioners?
According to the survey, less than 20% of cases involve cleaning at the management company's or landlord's expense, and requests can be refused. Many tenants clean it themselves or at their own cost.
What should I do if I notice an odor from my rental air conditioner?
It is common to first consult the management company or landlord. If they do not respond, you may need to consider cleaning it yourself or hiring a service at your own expense.
Will requesting air conditioner cleaning cause problems when moving out?
24% of respondents hesitated to request cleaning due to concerns about issues upon moving out. However, regular cleaning contributes to maintaining a comfortable living environment and may help prevent problems in the long run.