[Ouchi ni Pro] Survey on the Duration of Neglecting Air Conditioner Abnormalities
Ouchi ni Pro (operated by Zero Accel Co., Ltd.) announced the results of a survey on how long people neglect air conditioner abnormalities. 88% of respondents continue to use their AC despite feeling issues, mainly because "it still works." 97% stated they would resolve issues if proper solutions were known, indicating high potential maintenance demand.
📋 Article Processing Timeline
- 📰 Published: May 9, 2026 at 03:00
- 🔍 Collected: May 8, 2026 at 18:31
- 🤖 AI Analyzed: May 8, 2026 at 19:24 (52 min after Collected)
Survey Summary
Even when feeling a potential abnormality in their air conditioner, 88% of people continue to use it as is.
Air conditioner "odor" is sometimes left for about one season (2-3 months), but many people deal with "unusual noise" immediately.
The most common reason for neglecting air conditioner abnormalities is "because it still works," followed by "because it's troublesome" and "because it costs money."
97% of people want to resolve air conditioner abnormalities if they know how to deal with them.
Overview of the Survey on the Duration of Neglecting Air Conditioner Abnormalities
To provide more useful information to those concerned about air conditioner cleaning, Ouchi ni Pro conducted a unique survey on "the duration of neglecting air conditioner abnormalities." The outline of the survey is as follows:
Survey Purpose
Survey on the duration of neglecting air conditioner abnormalities
Tools used for the survey
CrowdWorks
Number of respondents
100 people (Male: 48, Female: 50, No answer: 2)
Age range of respondents
Teens: 0, 20s: 6, 30s: 36, 40s: 35, 50s: 19, 60s and above: 4
Survey method
Internet research
Survey period
May 2026
Survey target area
Japan
The survey content is also published on this page.
[Unique Survey] Survey on the Duration of Neglecting Air Conditioner Abnormalities | Ouchi ni Pro
Have you ever continued to use an air conditioner while feeling "something amiss"?
Item | Number of respondents
--- | ---
Yes | 88
No | 12
After you started noticing an air conditioner "odor," how many months (or years) did you neglect it?
Item | Number of respondents
--- | ---
Dealt with immediately | 22
1 month | 22
1 season (2-3 months) | 32
More than 1 year | 15
Still neglecting | 9
After you started hearing an air conditioner "unusual noise," how many months (or years) did you neglect it?
Item | Number of respondents
--- | ---
Dealt with immediately | 31
1 month | 26
1 season (2-3 months) | 27
More than 1 year | 7
Still neglecting | 9
What are your reasons for neglecting air conditioner abnormalities? (Multiple answers allowed)
Item | Number of respondents
--- | ---
Because it's troublesome | 43
Because it costs money | 46
Because it still works | 50
Don't know who to consult | 16
Didn't particularly care | 6
Other | 4
Other opinions
"Since it's a rental, I try to handle small problems myself, but it's hard to tell the management company about bigger issues."
"Don't have time to research where to consult."
Have you ever had to pay higher repair costs because you "neglected an air conditioner abnormality"?
Item | Number of respondents
--- | ---
Yes | 19
No | 81
Do you want to resolve air conditioner abnormalities if you know the appropriate solutions?
Item | Number of respondents
--- | ---
Strongly agree | 47
Somewhat agree | 50
Don't really agree | 3
Not at all | 0
About Ouchi ni Pro
"Ouchi ni Pro" is a comparison and reservation site where you can safely choose various home-related services from reliable professional companies. It lists a wide range of services closely tied to daily life, such as air conditioner cleaning, water area cleaning, house cleaning, and estate clear-out. You can efficiently find suitable companies from over 4,000 registered businesses nationwide based on their service area, price range, service content, and over 20,000 user reviews. The review information reflects evaluations and feedback from actual users, allowing even first-time users to consider services with peace of mind. Currently, we are running a review posting campaign, offering digital gifts worth up to 1,000 yen to those who post reviews. "Ouchi ni Pro" supports creating a more comfortable living environment through safe and satisfying contractor selection.
[Service Areas]
Hokkaido / Aomori Prefecture / Iwate Prefecture / Miyagi Prefecture / Akita Prefecture / Yamagata Prefecture / Fukushima Prefecture / Ibaraki Prefecture / Tochigi Prefecture / Gunma Prefecture / Saitama Prefecture / Chiba Prefecture / Tokyo / Kanagawa Prefecture / Niigata Prefecture / Toyama Prefecture / Ishikawa Prefecture / Fukui Prefecture / Yamanashi Prefecture / Nagano Prefecture / Gifu Prefecture / Shizuoka Prefecture / Aichi Prefecture / Mie Prefecture / Shiga Prefecture / Kyoto Prefecture / Osaka Prefecture / Hyogo Prefecture / Nara Prefecture / Wakayama Prefecture / Tottori Prefecture / Shimane Prefecture / Okayama Prefecture / Hiroshima Prefecture / Yamaguchi Prefecture / Tokushima Prefecture / Kagawa Prefecture / Ehime Prefecture / Kochi Prefecture / Fukuoka Prefecture / Saga Prefecture / Nagasaki Prefecture / Kumamoto Prefecture / Oita Prefecture / Miyazaki Prefecture / Kagoshima Prefecture / Okinawa Prefecture
About Zero Accel Co., Ltd.
Zero Accel Co., Ltd. develops its business with the philosophy of "creating new value to enrich people's lives," including pet food, cosmetics, shared offices, web media operation, and advertising operation.
Even when feeling a potential abnormality in their air conditioner, 88% of people continue to use it as is.
Air conditioner "odor" is sometimes left for about one season (2-3 months), but many people deal with "unusual noise" immediately.
The most common reason for neglecting air conditioner abnormalities is "because it still works," followed by "because it's troublesome" and "because it costs money."
97% of people want to resolve air conditioner abnormalities if they know how to deal with them.
Overview of the Survey on the Duration of Neglecting Air Conditioner Abnormalities
To provide more useful information to those concerned about air conditioner cleaning, Ouchi ni Pro conducted a unique survey on "the duration of neglecting air conditioner abnormalities." The outline of the survey is as follows:
Survey Purpose
Survey on the duration of neglecting air conditioner abnormalities
Tools used for the survey
CrowdWorks
Number of respondents
100 people (Male: 48, Female: 50, No answer: 2)
Age range of respondents
Teens: 0, 20s: 6, 30s: 36, 40s: 35, 50s: 19, 60s and above: 4
Survey method
Internet research
Survey period
May 2026
Survey target area
Japan
The survey content is also published on this page.
[Unique Survey] Survey on the Duration of Neglecting Air Conditioner Abnormalities | Ouchi ni Pro
Have you ever continued to use an air conditioner while feeling "something amiss"?
Item | Number of respondents
--- | ---
Yes | 88
No | 12
After you started noticing an air conditioner "odor," how many months (or years) did you neglect it?
Item | Number of respondents
--- | ---
Dealt with immediately | 22
1 month | 22
1 season (2-3 months) | 32
More than 1 year | 15
Still neglecting | 9
After you started hearing an air conditioner "unusual noise," how many months (or years) did you neglect it?
Item | Number of respondents
--- | ---
Dealt with immediately | 31
1 month | 26
1 season (2-3 months) | 27
More than 1 year | 7
Still neglecting | 9
What are your reasons for neglecting air conditioner abnormalities? (Multiple answers allowed)
Item | Number of respondents
--- | ---
Because it's troublesome | 43
Because it costs money | 46
Because it still works | 50
Don't know who to consult | 16
Didn't particularly care | 6
Other | 4
Other opinions
"Since it's a rental, I try to handle small problems myself, but it's hard to tell the management company about bigger issues."
"Don't have time to research where to consult."
Have you ever had to pay higher repair costs because you "neglected an air conditioner abnormality"?
Item | Number of respondents
--- | ---
Yes | 19
No | 81
Do you want to resolve air conditioner abnormalities if you know the appropriate solutions?
Item | Number of respondents
--- | ---
Strongly agree | 47
Somewhat agree | 50
Don't really agree | 3
Not at all | 0
About Ouchi ni Pro
"Ouchi ni Pro" is a comparison and reservation site where you can safely choose various home-related services from reliable professional companies. It lists a wide range of services closely tied to daily life, such as air conditioner cleaning, water area cleaning, house cleaning, and estate clear-out. You can efficiently find suitable companies from over 4,000 registered businesses nationwide based on their service area, price range, service content, and over 20,000 user reviews. The review information reflects evaluations and feedback from actual users, allowing even first-time users to consider services with peace of mind. Currently, we are running a review posting campaign, offering digital gifts worth up to 1,000 yen to those who post reviews. "Ouchi ni Pro" supports creating a more comfortable living environment through safe and satisfying contractor selection.
[Service Areas]
Hokkaido / Aomori Prefecture / Iwate Prefecture / Miyagi Prefecture / Akita Prefecture / Yamagata Prefecture / Fukushima Prefecture / Ibaraki Prefecture / Tochigi Prefecture / Gunma Prefecture / Saitama Prefecture / Chiba Prefecture / Tokyo / Kanagawa Prefecture / Niigata Prefecture / Toyama Prefecture / Ishikawa Prefecture / Fukui Prefecture / Yamanashi Prefecture / Nagano Prefecture / Gifu Prefecture / Shizuoka Prefecture / Aichi Prefecture / Mie Prefecture / Shiga Prefecture / Kyoto Prefecture / Osaka Prefecture / Hyogo Prefecture / Nara Prefecture / Wakayama Prefecture / Tottori Prefecture / Shimane Prefecture / Okayama Prefecture / Hiroshima Prefecture / Yamaguchi Prefecture / Tokushima Prefecture / Kagawa Prefecture / Ehime Prefecture / Kochi Prefecture / Fukuoka Prefecture / Saga Prefecture / Nagasaki Prefecture / Kumamoto Prefecture / Oita Prefecture / Miyazaki Prefecture / Kagoshima Prefecture / Okinawa Prefecture
About Zero Accel Co., Ltd.
Zero Accel Co., Ltd. develops its business with the philosophy of "creating new value to enrich people's lives," including pet food, cosmetics, shared offices, web media operation, and advertising operation.