High Satisfaction "Marriage Agency" Ranking: IBJ Members and Sanmarie Tied for Overall 1st Place (Oricon Customer Satisfaction® Survey)

Marriage Agency Image (from Photo AC)

Oricon Inc. (Headquarters: Minato-ku, Tokyo; President and CEO: Naoya Sato; Abbreviation: Oricon) announced the results of its customer satisfaction survey for "Marriage Agencies" conducted by its group company, oricon ME Inc., from the perspective of a third party targeting actual service users, on July 1, 2026, at 2:00 PM on the official "Oricon Customer Satisfaction®" website. The ranking results are as follows:

"Marriage Agency" Overall Ranking (2026 Oricon Customer Satisfaction® Survey)

TOPICS

IBJ Members and Sanmarie Tied for Overall 1st Place

IBJ Members Ranks Overall 1st Place for the First Time in 10 Years

- Ranked 1st in 5 categories including "Consultant's Support" and "Cost Performance"

Sanmarie Ranks Overall 1st Place for the First Time

- Ranked 1st in 4 categories including "Registered Members" and "Explanation at Time of Enrollment"

- Ranked 1st in "Remarriage" by Purpose, with a 1.7pt difference from 2nd place. The only one in the 70s.

Enkonkatsu Agent Ranks 1st in "Online" by Usage Type for the 3rd Consecutive Year

- Achieved 1st place for the 3rd consecutive year with a 4.5pt difference from 2nd place.

"Marriage Agency" Ranking by Evaluation Item (2026 Oricon Customer Satisfaction® Survey)

- Ranking Structure -

Overall

By Evaluation Item (8 items total): "Registered Members," "Explanation at Time of Enrollment," "Privacy Management," "Ease of Procedures," "Fulfillment of Referrals," "Consultant's Support,"

"Atmosphere/Cleanliness of Store," "Cost Performance" ■ By Category: "By Gender," "By Age Group," "By Region," "By Usage Type," "By Purpose"

"Marriage Agency"

Targeted 3,922 men and women aged 20 to 69 (excluding students) nationwide who have used a marriage agency within the past 5 years.

IBJ Group's IBJ Members and Sanmarie Tied for Overall 1st Place

In this survey, IBJ Members and Sanmarie tied for overall 1st place.

IBJ Members achieved overall 1st place for the first time in 10 years. In terms of evaluation items, it ranked 1st in 5 out of 8 categories: "Registered Members," "Ease of Procedures," "Fulfillment of Referrals," "Consultant's Support," and "Cost Performance." In terms of categories, it ranked 1st in "Male" by gender, "40s" by age group, and "Tokai" by region.

"Marriage Agency" Overall Ranking with Previous Rank (2026 Oricon Customer Satisfaction® Survey)

~ User Reviews for IBJ Members ~

"Free consultation available via LINE (30s, Female)"

"The consultant was easy to talk to, responded quickly, and even accompanied me when meeting potential partners (50s and over, Female)"

"The total number of registered members is large, and there are many affiliated agencies, so there are many choices for partners (30s, Female)"

Sanmarie rose in rank from 3rd place overall in the previous survey to achieve its first overall 1st place. In terms of evaluation items, it ranked 1st in 4 categories: "Registered Members," "Explanation at Time of Enrollment," "Privacy Management," and "Atmosphere/Cleanliness of Store." Furthermore, in the "Remarriage" category by purpose, it had a difference of +1.7 points from 2nd place, showing a particularly large score difference in the items where the company ranked 1st.

~ User Reviews for Sanmarie ~

"Received advice and encouragement tailored to my situation (30s, Male)"

"There are costs such as enrollment fees, monthly usage fees, and success fees, but I think the quality is better than matching apps, and it's worth it because the consultant provides support (50s and over, Female / Remarriage purpose)"

"The atmosphere of the agency was very good. I also felt the support was substantial (40s, Female)"

Following them, Partner Agent ranked 3rd overall, a significant rise from 6th place overall in the previous survey. In terms of evaluation items, it ranked 1st in "Atmosphere/Cleanliness of Store."

~ User Reviews for Partner Agent ~

"It was close to the station and easy to get to. I was able to talk a lot with my consultant, and I felt reassured by the email communication (30s, Female)"

"If you want to get married, I think this is a safe place to pursue your goals. And even if you lack confidence, you can consult with a concierge and improve in various aspects (20s, Female)"

"I was afraid due to past trauma from ordinary relationships, but I felt secure meeting various people with a third party involved, and it polished my values. I actually introduced a friend (20s, Female)"

O-net Ranks 4th Overall, Highly Rated in "20s" by Age Group and "Kinki" by Region

O-net, which ranked 4th overall, showed a particularly large score difference of +2.8 points from 2nd place in the "20s" age group category and +2.3 points in the "Kinki" region category, where it ranked 1st.

~ User Reviews for O-net ~

"Both members and staff were of high quality, and I was able to use the service comfortably (20s, Male / Kinki)"

"There are personal lessons where you can learn self-improvement, and I learned about fashion that suits me based on my bone structure and personal color (20s, Male)"

"The price is on the cheaper side and reasonable compared to other services (40s, Male)"

Additionally, Nakodo Kyokai (General Incorporated Association Nakodo Kyokai Rengokai), which ranked 6th overall, rose from 8th place overall in the previous survey, showing particular score increases of +1.1 points in "Consultant's Support" and +1.0 points each in "Fulfillment of Referrals" and "Atmosphere/Cleanliness of Store" compared to the previous survey.

~ User Reviews for Nakodo Kyokai (General Incorporated Association Nakodo Kyokai Rengokai) ~

"The location was good and it was easy to use. Also, the total number of registered members, including the group, was large, leading to many encounters with various people (30s, Male)"

"The system for finding a marriage partner was well-established, making it easy to find someone (50s and over, Male)"

Enkonkatsu Agent Ranks 1st in "Online" for the 3rd Consecutive Year

For the "Online" usage type category, which is being announced for the third time, Enkonkatsu Agent achieved 1st place for the 3rd consecutive year with a difference of +4.5 points from 2nd place. (※Targeted individuals who used marriage agencies online.)

~ User Reviews for Enkonkatsu Agent ~

"If you can't find a match, you can get your money back if certain conditions are met. They provide thorough support when you inquire via email (40s, Female)"

"All members have submitted "Certificate of Marital Status" and "Proof of Income." Zero worries about married individuals or falsified academic backgrounds, which are common on apps (20s, Male)"

"Marriage Agency" Ranking by Category (2026 Oricon Customer Satisfaction® Survey)

《Survey Overview》

Announcement Date: 2026/07/01 ■ Survey Organizer: oricon ME Inc. ■ Survey Method: Internet Survey

2026 Oricon Customer Satisfaction® Survey Marriage Agency

Sample Size: 3,922 people ■ Minimum number of respondents: 100+ ■ Number of surveyed companies (services): 26

Definition: Marriage agency/consulting business that introduces partners to men and women wishing to marry, meeting the following conditions:

1) Affiliated with or certified by one of the following organizations:

"Marriage Partner Introduction Business Certification Organization," "Japan Marriage Agency Association," "Marriage Agency Support Association," "Japan Marriage Partner Introduction Service Council," "Japan Life Design Counselor Association," "General Incorporated Association Nakodo Kyokai Rengokai"

2) Meets either a) or b) ※1

a) Operates in 4 or more of the 8 regional divisions: Hokkaido/Tohoku/Kanto/Koshinetsu-Hokuriku/Tokai/Kinki/Chugoku-Shikoku/Kyushu-Okinawa

b) Operates in 2 or more of the 3 major regions: Kanto/Tokai/Kinki

However, the following cases are excluded from the ranking:

1) Online-only marriage agencies ※2

2) For store distribution and response data in the last 3 years, falls under any of the following:

1 Concentrated in regions other than Kanto by 90% or more ※3

2 Concentrated in Kanto by 90% or more, and stores are located in 4 or fewer of the 7 prefectures: Saitama, Chiba, Tokyo, Kanagawa, Aichi, Osaka, Hyogo ※3

※1 This does not apply to regional categories ※2 This does not apply to usage type categories ※3 This does not apply to regional/usage type categories

Survey Period: 2026/02/24-2026/03/09, 2025/02/20-2025/03/19, 2024/01/31-2024/02/15

Survey Target: Gender: Not specified Age: 20-69 (excluding students) Region: Nationwide

Conditions: People who meet any of the following conditions and have had a meeting or counseling at the time of enrollment:

1) Currently enrolled in a marriage agency and have received at least one introduction 2) Have used a marriage agency within the past 5 years

URL: https://life.oricon.co.jp/rank_marriage/