First-Ever 'Debit Card' Customer Satisfaction Ranking: Sony Bank WALLET Takes Top Spot
Oricon announced the results of its first-ever debit card customer satisfaction survey on June 1, 2026. Sony Bank WALLET ranked first overall, winning in the categories of 'Ease of Use,' 'Points/Cashback,' and 'Security Measures.' With the expansion of cashless payments, debit card transaction volume reached 5.5 trillion yen in 2025.
📋 Article Processing Timeline
- 📰 Published: June 1, 2026 at 23:00
- 🔍 Collected: June 1, 2026 at 14:20
- 🤖 AI Analyzed: June 1, 2026 at 21:32 (7h 11m after Collected)
Oricon Inc. announced the results of its customer satisfaction survey regarding "Debit Cards," conducted by its subsidiary, oricon ME, on its official website on June 1, 2026.
In this first-ever survey, Sony Bank WALLET (Visa debit-enabled cash card) took the top spot overall. It ranked first in three categories: "Ease of Use," "Points/Cashback," and "Security Measures," and also topped the rankings for users in their 40s, 50s, and 60s and above.
Olive Flexible Pay (General) Debit Mode ranked second overall, followed by the SBI Sumishin Net Bank Debit Card in third place.
According to the survey, the most common frequency of debit card usage is "2-3 times a month" (30.0%). Furthermore, with the spread of cashless payments, debit card transaction volume has grown from 1.3 trillion yen in 2018 to 5.5 trillion yen in 2025, an increase of approximately 4.2 times, outpacing the growth of cashless payments as a whole.
The survey targeted 4,880 men and women aged 15 to 84 nationwide who use a debit card in their own name at least once a month.
In this first-ever survey, Sony Bank WALLET (Visa debit-enabled cash card) took the top spot overall. It ranked first in three categories: "Ease of Use," "Points/Cashback," and "Security Measures," and also topped the rankings for users in their 40s, 50s, and 60s and above.
Olive Flexible Pay (General) Debit Mode ranked second overall, followed by the SBI Sumishin Net Bank Debit Card in third place.
According to the survey, the most common frequency of debit card usage is "2-3 times a month" (30.0%). Furthermore, with the spread of cashless payments, debit card transaction volume has grown from 1.3 trillion yen in 2018 to 5.5 trillion yen in 2025, an increase of approximately 4.2 times, outpacing the growth of cashless payments as a whole.
The survey targeted 4,880 men and women aged 15 to 84 nationwide who use a debit card in their own name at least once a month.
FAQ
What are the similarities with the Taiwanese debit card market?
Both markets prioritize security and convenience as cashless payments become more widespread.