Highly Satisfied 'Water Server' Ranking: [Japanet Water Fuji no Tennensui] Ranks 1st Overall for 6 Consecutive Years / 'Purified Type' [Creclal feel free] Ranks 1st Overall for 4 Consecutive Years (Oricon Customer Satisfaction® Survey)

Oricon Co., Ltd. (Headquarters: Minato-ku, Tokyo; Representative Director and President: Hisashi Koike; Abbreviation: Oricon) announced the results of its 'Water Server' and 'Purified Water Server' customer satisfaction surveys, conducted by its group company, Oricon ME Inc., from a third-party perspective targeting actual service users. The results were published on May 1, 2026 (Friday) at 2:00 PM on the 'Oricon Customer Satisfaction®' official website. The ranking results are as follows:

'Water Server' Overall Ranking (2026 Oricon Customer Satisfaction® Survey)
'Purified Water Server' Overall Ranking (2026 Oricon Customer Satisfaction® Survey)

《TOPICS》

'Water Server'

■ [Japanet Water Fuji no Tennensui] Ranks 1st Overall for 6 Consecutive Years
Also ranks 1st in 9 other categories including 'Benefits/Campaigns'

■ [Water Net] Ranks 1st in 'RO Water' category for the first time in 4 years

—New Numerical Indicators: 'Sense of Water Deliciousness' and 'Sense of Comfortable Living'—

■ 'Sense of Water Deliciousness' is highest for [Japanet Water Fuji no Tennensui] at 94.4%

■ 'Sense of Comfortable Living' is highest for [Creclal] (4th overall) at 91.4%

'Purified Water Server'

■ [Creclal feel free] Ranks 1st Overall for 4 Consecutive Years, also 1st in 6 categories including 'Water Deliciousness'

■ Overall 2nd place is [Water Stand Pure Life], ranking 1st in 3 categories including 'Ease of Application'

■ Overall 5th place [Locca] ranks 1st for '2-person households' for the first time

—New Numerical Indicators: 'Sense of Water Deliciousness' and 'Sense of Comfortable Living'—

■ [Creclal feel free] receives highest evaluation for both 'Sense of Water Deliciousness' and 'Sense of Comfortable Living'

'Water Server'

■ [Japanet Water Fuji no Tennensui] Ranks 1st Overall for 6 Consecutive Years, also 1st in 9 other categories including 'Benefits/Campaigns'

In this survey, [Japanet Water Fuji no Tennensui] ranked 1st overall for the 6th consecutive year.

In terms of evaluation categories, it secured 1st place in 9 categories, including 'Ease of Application' and 'Benefits/Campaigns'. Among these, it maintained high evaluations in many categories for consecutive years: 6 consecutive years for 'Ease of Application', 'Usage Fees', 'Delivery System', and 'Support System', and 5 consecutive years for 'Benefits/Campaigns'.

Furthermore, in the departmental rankings, it won 1st place in 7 categories, including 'Natural Water' by water type and 'Childcare/Parenting' by usage purpose.

~User Reviews for [Japanet Water Fuji no Tennensui]~

"The water from Mt. Fuji is very delicious and safe, and additional water arrives in 1-2 days if ordered (20s, Female)"

"The procedure is easy. Changing the number of water bottles is also easy (60s+, Female)"

"It was helpful that it didn't take long to make baby formula (40s, Male)"

Overall 2nd place was awarded to [Aqua Clara] for the 3rd consecutive year. Overall 3rd place went to [Duskin's Natural Water Mori no Hitoshizuku], which was highly rated last year and met the required number of respondents to rank in.

~User Reviews for [Aqua Clara]~

"It's easy to use for children's milk and baby food because hot and cold water are immediately available (30s, Female)"

"It's easy to drink and there's no minimum order for water bottles, so it's good that I can order at my own pace (40s, Male)"

~User Reviews for [Duskin's Natural Water Mori no Hitoshizuku]~

"It can be replaced regularly, and I can drink delicious water. The child lock provides peace of mind (60s+, Female)"

"Quick response to problems (60s+, Male)" "The water is simply delicious (50s, Male)"

■ [Water Net] Ranks 1st in 'RO Water' category for the first time in 4 years

Highly rated company [Water Net] ranked 1st in the 'RO Water' * category for the first time in 4 years.

Users praised its convenience, simple pricing, and versatility in various situations.

*Water from which impurities have been removed through an ultra-fine filter called a reverse osmosis membrane (RO membrane).

~User Reviews for [Water Net] RO Water~

"Clean, safe, and convenient. It can be used anytime in daily life when I want to drink, and can be used immediately for baby formula (60s+, Female)"

"Convenient and simple pricing (30s, Male)"

"Hot water is always available, and it also serves as a disaster preparedness measure (60s+, Male)"

■ New Numerical Indicators: 'Sense of Water Deliciousness' for [Japanet Water Fuji no Tennensui] and 'Sense of Comfortable Living' for [Creclal] (4th overall) receive highest evaluations

'Sense of Water Deliciousness' *1, announced for the first time, received the highest evaluation of 94.4% for [Japanet Water Fuji no Tennensui], which ranked 1st overall.