TOTO Ranks 1st, Panasonic 2nd, and Takara Standard 3rd in Customer Satisfaction Survey for 'Housing Equipment Showrooms' (Oricon Survey)

Oricon Inc. (Headquarters: Minato-ku, Tokyo; President: Hisashi Koike) announced through its group company, oricon ME Inc., the results of a third-party customer satisfaction survey for 'Housing Equipment Showrooms' targeting actual service users on April 1, 2026, at 2:00 PM on the official 'Oricon Customer Satisfaction®' website. The ranking results are as follows: <> - [TOTO] ranked 1st overall, taking the top spot in 4 out of 5 categories including 'Exhibited Products' and 'Available Products'. - [Panasonic] ranked 2nd overall, and [Takara Standard] ranked 3rd overall. - [Cleanup], ranked 4th overall, took 1st place in 'Ease of Reservation'. --Rankings by Purpose-- - 1st for 'New Construction Purpose': [TOTO] - 1st for 'Renovation Purpose': [Takara Standard] --Rankings by Region-- - 1st in 'Kanto': [Panasonic] - 1st in 'Kinki': [LIXIL] This survey was conducted via an internet questionnaire targeting 1,936 people nationwide who have reserved and visited a showroom handling water-related equipment and consulted on housing equipment within the past five years. Based on preliminary research and corporate interviews, evaluation items suitable for the service were set, and satisfaction was heard for each item. After aggregating the results, rankings were announced for companies that met the required number of respondents in terms of 'Overall', 'By Evaluation Item', and 'By Category'. Oricon re-announced the customer satisfaction rankings for 'Housing Equipment Showrooms' in response to market backgrounds such as the recent surge in new housing prices and the decrease in the number of new housing starts, which have led to an increasing trend in needs for purchasing used properties and renovation/renovation. - Overall - By Evaluation Item (5 items in total): 'Ease of Reservation', 'Ease of Use', 'Exhibited Products', 'Advisor Response', 'Available Products' - By Category: Regional ('Kanto', 'Kinki'), By Purpose ('New Construction Purpose', 'Renovation Purpose') [TOTO] Takes 1st Place Overall; 1st in 4 Out of 5 Categories TOTO achieved 1st place overall. In the evaluation items, it also ranked 1st in 'Exhibited Products', 'Advisor Response', 'Available Products', and 'Ease of Use', receiving high praise from a wide range of users.