DX Promotion in Large-Scale Infrastructure Construction Projects Involving Numerous Companies: Project Management Support Service Realized with "Backlog Suketto Service"
Opentone Inc. has launched "Backlog Suketto Service," a DX support service utilizing Nulab Inc.'s project management tool Backlog, for non-IT businesses such as the construction industry. This service aims to efficiently digitize the complex operations of large-scale projects involving many companies, making it accessible even to sites with low IT literacy.
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- 📰 Published: April 7, 2026 at 20:00
- 🔍 Collected: April 7, 2026 at 11:31
- 🤖 AI Analyzed: April 21, 2026 at 02:11 (326h 40m after Collected)
Opentone Inc. has newly launched a consulting service for non-IT businesses such as the construction industry. The company will strongly support DX promotion using "Backlog Suketto Service," a support service leveraging Nulab Inc.'s project management tool Backlog. This service has already been adopted by social infrastructure companies such as those in the power sector.
In large-scale construction projects, many companies and stakeholders are involved, which often leads to complex management of tasks, design information, and procurement information. By utilizing Backlog, such management can be digitized at low cost and in a short period. However, sites with low IT literacy faced challenges in introducing and operating cloud services for numerous stakeholders.
With this new service, Opentone Inc. will not only handle the initial setup of Backlog but also provide hands-on support for operational setup tailored to on-site work. Furthermore, it will cover manual preparation, systematization, and automation through customization as needed, supporting operations in a way that becomes firmly established on-site.
Backlog and Backlog Suketto Service, previously often thought of as support for software development, can now provide support for non-IT fields such as construction project progress management and operational task management. By creating an easy-to-use environment for stakeholders unfamiliar with IT, such as suppliers and partner companies, the service aims to realize smooth overall project operation.
Moreover, this service goes beyond mere tool introduction support, offering consulting that includes participation in regular meetings, creation of manuals and templates, and guidance on how to proceed with project operations utilizing Backlog.
## About Opentone Inc.
Since its establishment in 2003, Opentone Inc. has executed hundreds of IT projects over more than 20 years. Furthermore, as a prime vendor operating projects, its strength lies in project management with a comprehensive view of the entire business.
It supports the project operation needs of various clients, including government ministries, financial institutions like banks, social infrastructure companies such as energy providers, and electronic book management and settlement systems, varying in scale and operating under robust processes cultivated in mission-critical fields.
In addition to IT projects, the company has also supported the development of task management workflows for user companies' business management.
## About Backlog
Backlog is a management tool that allows for centralized management and adjustment of the progress of tasks, issues, and to-dos generated in projects on the web.
Unique features of Backlog include the ability to select user icons and emoji functions, aiming for enjoyable and easy project management.
It is an integrated project management tool equipped with features such as boards (Kanban method), Gantt charts, burn-down charts, Wiki, Subversion integration, and WebDAV integration.
## About Backlog Suketto Service
This service provides accumulated usage examples and operational introduction know-how over many years for IT transformation of issue management using Backlog and DX promotion of operations.
Furthermore, leveraging the company's expertise as a system integrator, it is a support service where the company's system engineers "get their hands dirty" to solve various technical challenges users face when utilizing Backlog.
We provide support in response to various requests such as "I wish it had a few more features..." or "I started using it but don't know how to use it effectively!"
In large-scale construction projects, many companies and stakeholders are involved, which often leads to complex management of tasks, design information, and procurement information. By utilizing Backlog, such management can be digitized at low cost and in a short period. However, sites with low IT literacy faced challenges in introducing and operating cloud services for numerous stakeholders.
With this new service, Opentone Inc. will not only handle the initial setup of Backlog but also provide hands-on support for operational setup tailored to on-site work. Furthermore, it will cover manual preparation, systematization, and automation through customization as needed, supporting operations in a way that becomes firmly established on-site.
Backlog and Backlog Suketto Service, previously often thought of as support for software development, can now provide support for non-IT fields such as construction project progress management and operational task management. By creating an easy-to-use environment for stakeholders unfamiliar with IT, such as suppliers and partner companies, the service aims to realize smooth overall project operation.
Moreover, this service goes beyond mere tool introduction support, offering consulting that includes participation in regular meetings, creation of manuals and templates, and guidance on how to proceed with project operations utilizing Backlog.
## About Opentone Inc.
Since its establishment in 2003, Opentone Inc. has executed hundreds of IT projects over more than 20 years. Furthermore, as a prime vendor operating projects, its strength lies in project management with a comprehensive view of the entire business.
It supports the project operation needs of various clients, including government ministries, financial institutions like banks, social infrastructure companies such as energy providers, and electronic book management and settlement systems, varying in scale and operating under robust processes cultivated in mission-critical fields.
In addition to IT projects, the company has also supported the development of task management workflows for user companies' business management.
## About Backlog
Backlog is a management tool that allows for centralized management and adjustment of the progress of tasks, issues, and to-dos generated in projects on the web.
Unique features of Backlog include the ability to select user icons and emoji functions, aiming for enjoyable and easy project management.
It is an integrated project management tool equipped with features such as boards (Kanban method), Gantt charts, burn-down charts, Wiki, Subversion integration, and WebDAV integration.
## About Backlog Suketto Service
This service provides accumulated usage examples and operational introduction know-how over many years for IT transformation of issue management using Backlog and DX promotion of operations.
Furthermore, leveraging the company's expertise as a system integrator, it is a support service where the company's system engineers "get their hands dirty" to solve various technical challenges users face when utilizing Backlog.
We provide support in response to various requests such as "I wish it had a few more features..." or "I started using it but don't know how to use it effectively!"