on call, Inc. Launches Support for 'Clinic-to-Clinic Collaboration' to Strengthen Local Home Medical Care
on call, Inc. has launched support for 'clinic-to-clinic collaboration' in Kumamoto City, Japan, to strengthen continuity in home medical care. By providing nighttime and holiday emergency response and home visit services, the company aims to reduce the burden on medical institutions and support sustainable home-based care.
📋 Article Processing Timeline
- 📰 Published: June 15, 2026 at 19:31
- 🔍 Collected: June 15, 2026 at 10:51
- 🤖 AI Analyzed: June 16, 2026 at 01:41 (14h 49m after Collected)
on call, Inc. (Headquarters: Chuo Ward, Tokyo; CEO: Yixing Fu; hereinafter 'the company') has launched support for 'clinic-to-clinic collaboration,' enabling local medical institutions to work together to sustain home medical care. The first region for this initiative is Kumamoto City, where the company has established a connection.
The company will enhance the continuity of local home medical care by providing support for medical decision-making and home visits during nights and holidays, as well as by sharing operational know-how for collaboration among medical institutions.
■ Supporting the Government's Vision of 'Community-Supported Home Care'
The Ministry of Health, Labour and Welfare is promoting the 'Community-Based Integrated Care System,' which combines self-help, mutual aid, co-support, and public assistance to enable people to continue living in their familiar communities. In home medical care, clinics that cannot provide 24-hour coverage are encouraged to collaborate with other local medical institutions. Gaps in care are filled through a 'flexible group practice system,' coordinated with home care support clinics and hospitals on a per-patient basis, to achieve 24/7 availability.
However, challenges remain that cannot be resolved by daytime home visits alone. Nighttime and holiday emergency consultations, status change reports from care facilities, end-of-life decisions, and hospital transfer assessments are sources of anxiety for patients and families, and also represent ongoing burdens for local medical and care facilities.
The company will support the development of these local collaboration systems from an operational standpoint. By managing inter-clinical coordination and providing nighttime and holiday support, it aims to create an environment where local physicians can focus on daytime consultations and routine patient care.
■ Initiative in Kumamoto City
In Kumamoto City, the company will collaborate with clinics providing home care, nursing care facilities, home visit nursing stations, care managers, and others to provide emergency response and home visit support during nights and holidays, and to reduce the coordination burden among medical institutions. Together with the local community, the company will work to build a system that allows patients, families, and care facilities to continue home-based care with peace of mind.
Going forward, the company will continue dialogues with local healthcare and caregiving providers, as well as with municipal governments and medical associations, to expand tailored support that meets the actual needs of each region.
■ CEO Statement
Yixing Fu, CEO of on call, Inc.
'Home medical care is sustained by the dedication of local physicians and staff. We believe it is our role to support regional collaboration from an operational perspective, so that their efforts are not overwhelmed by the burden of nighttime and holiday responsibilities.
Our initiative in Kumamoto City is about building, one step at a time, a form of mutual support that fits each region, starting from places we are connected with. Together with local healthcare and caregiving providers, as well as administrative and medical association partners, we will contribute to building a society where patients and their families can spend warm, meaningful time in the places they call home.'
■ Message to Medical and Care Facilities in Kumamoto City
'Are you concerned about emergency responses during nights and holidays?' 'Is maintaining an on-call system placing a burden on your staff?' 'Do you want to provide home medical care but hesitate to commit to 24-hour readiness?' — The company aims to expand the network of regional collaboration with medical and care facilities facing such challenges. on call will take responsibility for nighttime and holiday home visit support and emergency response, enabling local healthcare and caregiving providers to focus on their core roles.
◾️ Inquiries About This Initiative
We welcome inquiries from medical institutions, caregiving providers, local governments, and medical associations interested in this initiative. We would be happy to discuss together how to shape collaboration models that fit your regional context.
[Contact Information]
on call, Inc.
Email: info@oncall-japan.com
URL: https://oncall-japan.com/contact/
◾️ Company Overview
- Company Name: on call, Inc.
- Headquarters: 5F Fujino Building, 15-18 Kotobukicho, Nihombashi, Chuo Ward, Tokyo
- Representative: CEO Yixing Fu
- Established: April 2021
- Business Activities: Operation of the home medical care platform 'ON CALL'; Licensed employment placement services (License No. 13-Yu-313849)
- Website: https://oncall-japan.com/
- Mission: 'A warm end-of-life for everyone. Creating a rich third life for 100 million people.'
The company will enhance the continuity of local home medical care by providing support for medical decision-making and home visits during nights and holidays, as well as by sharing operational know-how for collaboration among medical institutions.
■ Supporting the Government's Vision of 'Community-Supported Home Care'
The Ministry of Health, Labour and Welfare is promoting the 'Community-Based Integrated Care System,' which combines self-help, mutual aid, co-support, and public assistance to enable people to continue living in their familiar communities. In home medical care, clinics that cannot provide 24-hour coverage are encouraged to collaborate with other local medical institutions. Gaps in care are filled through a 'flexible group practice system,' coordinated with home care support clinics and hospitals on a per-patient basis, to achieve 24/7 availability.
However, challenges remain that cannot be resolved by daytime home visits alone. Nighttime and holiday emergency consultations, status change reports from care facilities, end-of-life decisions, and hospital transfer assessments are sources of anxiety for patients and families, and also represent ongoing burdens for local medical and care facilities.
The company will support the development of these local collaboration systems from an operational standpoint. By managing inter-clinical coordination and providing nighttime and holiday support, it aims to create an environment where local physicians can focus on daytime consultations and routine patient care.
■ Initiative in Kumamoto City
In Kumamoto City, the company will collaborate with clinics providing home care, nursing care facilities, home visit nursing stations, care managers, and others to provide emergency response and home visit support during nights and holidays, and to reduce the coordination burden among medical institutions. Together with the local community, the company will work to build a system that allows patients, families, and care facilities to continue home-based care with peace of mind.
Going forward, the company will continue dialogues with local healthcare and caregiving providers, as well as with municipal governments and medical associations, to expand tailored support that meets the actual needs of each region.
■ CEO Statement
Yixing Fu, CEO of on call, Inc.
'Home medical care is sustained by the dedication of local physicians and staff. We believe it is our role to support regional collaboration from an operational perspective, so that their efforts are not overwhelmed by the burden of nighttime and holiday responsibilities.
Our initiative in Kumamoto City is about building, one step at a time, a form of mutual support that fits each region, starting from places we are connected with. Together with local healthcare and caregiving providers, as well as administrative and medical association partners, we will contribute to building a society where patients and their families can spend warm, meaningful time in the places they call home.'
■ Message to Medical and Care Facilities in Kumamoto City
'Are you concerned about emergency responses during nights and holidays?' 'Is maintaining an on-call system placing a burden on your staff?' 'Do you want to provide home medical care but hesitate to commit to 24-hour readiness?' — The company aims to expand the network of regional collaboration with medical and care facilities facing such challenges. on call will take responsibility for nighttime and holiday home visit support and emergency response, enabling local healthcare and caregiving providers to focus on their core roles.
◾️ Inquiries About This Initiative
We welcome inquiries from medical institutions, caregiving providers, local governments, and medical associations interested in this initiative. We would be happy to discuss together how to shape collaboration models that fit your regional context.
[Contact Information]
on call, Inc.
Email: info@oncall-japan.com
URL: https://oncall-japan.com/contact/
◾️ Company Overview
- Company Name: on call, Inc.
- Headquarters: 5F Fujino Building, 15-18 Kotobukicho, Nihombashi, Chuo Ward, Tokyo
- Representative: CEO Yixing Fu
- Established: April 2021
- Business Activities: Operation of the home medical care platform 'ON CALL'; Licensed employment placement services (License No. 13-Yu-313849)
- Website: https://oncall-japan.com/
- Mission: 'A warm end-of-life for everyone. Creating a rich third life for 100 million people.'
FAQ
What is clinic-to-clinic coordination?
A home care system where multiple clinics collaborate to provide 24/7 patient support.
What services does on call provide?
Night and holiday emergency response, home visits, and hospital transfer assessments.
Is this service available outside Kumamoto City?
Currently launched in Kumamoto City, with plans to expand to other regions.